Giles Gusikowski
reba_cormier37@yahoo.com
Showing 1 - 16 of 16
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 10/11 | Best in class. The app is genuinely beautiful and useful. | 96586700Shipping cost question | May 13, 2026, 8:32 AM | ||
| 5/5 | Replaced my damaged perfume bottle within 24 hours. So impressed. | 06666720App login problem | May 12, 2026, 12:59 PM | ||
| 4/5 | Nice agent. Would have been nice to get a small gesture after the order was so delayed. | 04413591Loyalty points not posting | Apr 26, 2026, 7:00 AM | ||
| 5/5 | Loved the personalized note in my order. Small touch, big impact. | 90550864Price match request | Apr 21, 2026, 11:36 PM | ||
| 5/5 | Marie answered my question about which retinol to start with. Detailed, no pressure to upsell. | 81536122Cancel order request | Mar 31, 2026, 8:35 PM | ||
| 1/5 | Honestly easier to just dispute the charge than work with their team. | 35867861Wholesale order question | Feb 23, 2026, 2:44 AM | ||
| 2/5 | They closed my ticket without resolving it. Had to open a new one. | 27169403Order arrived damaged | Jan 11, 2026, 7:07 AM | ||
| 4/5 | Solid help. The loyalty points took a day to show up after the agent said they would post. | 75927280Item authenticity concern | Jan 4, 2026, 1:16 AM | ||
| 10/11 | Already referred three friends. They all love it too. | 63865932Lost package follow-up | Dec 7, 2025, 9:16 AM | ||
| 10/11 | Recommend to anyone who'll listen. Best loyalty program in the space. | 40848235Insider tier issue | Dec 3, 2025, 4:45 PM | ||
| 5/5 | Quick, kind, and they actually solved my problem on the first message. | 46552770Question about product ingredients | Oct 31, 2025, 1:22 PM | ||
| 2/5 | Promised a callback that never came. | 51482399Birthday gift not received | Sep 15, 2025, 1:14 AM | ||
| 5/5 | Best beauty retail experience I've had online. Order arrived in two days, all perfectly packaged. | 03116507Allergic reaction concern | Sep 11, 2025, 10:44 PM | ||
| 5/5 | One chat message, one click, refund processed. | 24202230App crashes at checkout | Jul 30, 2025, 6:15 PM | ||
| 1/11 | The app is slow and buggy now. Lost trust in the brand. | 17763309Pro discount enrollment | Jul 3, 2025, 3:58 PM | ||
| 3/5 | It was fine. Took longer than it should have but eventually got my refund. | 69789486Gift card balance question | Jun 23, 2025, 4:09 AM |