Giles Gusikowski
reba_cormier37@yahoo.com
Showing 1 - 46 of 46
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 13095713 | Foundation match help | Solved | Low | — | Chat | fragranceinfluencerloyalty | 1d 12h | ○Sent, no reply | — | — | — | May 21, 2026 | - | ||
| 06666720 | App login problem | Solved | High | — | appfragrance | 6h | ●Responded | 5/5 | — | — | May 11, 2026 | - | |||
| 96586700 | Shipping cost question | Closed | Low | — | — | 23h | ●Responded | 10/11 | — | — | May 11, 2026 | May 17, 2026 | |||
| 04413591 | Loyalty points not posting | Closed | High | — | loyalty | 3h | ●Responded | 4/5 | — | — | Apr 25, 2026 | Apr 28, 2026 | |||
| 90550864 | Price match request | Closed | Low | — | viployaltyreturns | 3h | ●Responded | 5/5 | — | — | Apr 21, 2026 | Apr 24, 2026 | |||
| 57437454 | Cancel subscription / Auto-replenish | Closed | Normal | — | — | 13h | ○Sent, no reply | — | — | — | Apr 20, 2026 | Apr 27, 2026 | |||
| 28023496 | Allergic reaction concern | Solved | Normal | — | Chat | — | 8d 14h | ⊘Not fired | — | — | — | Apr 4, 2026 | - | ||
| 81536122 | Cancel order request | Solved | Normal | — | damaged | 5h | ●Responded | 5/5 | — | — | Mar 30, 2026 | - | |||
| 22593179 | Loyalty points not posting | Closed | Normal | — | Phone | bopis | 2h | ○Sent, no reply | — | — | — | Mar 18, 2026 | Mar 23, 2026 | ||
| 72268298 | Where is my order? | Solved | Low | — | Social | damagedfragranceinfluencer | 3h | ⊘Not fired | — | — | — | Feb 24, 2026 | - | ||
| 35867861 | Wholesale order question | Solved | Normal | — | damagedinfluencerrefund | 1d 16h | ●Responded | 1/5 | — | — | Feb 19, 2026 | - | |||
| 63089238 | Discount code not working | Solved | Normal | — | Chat | appgift-card | 4h | ⊘Not fired | — | — | — | Feb 6, 2026 | - | ||
| 30781229 | Foundation match help | Solved | Normal | — | Social | vip | 4h | ⊘Not fired | — | — | — | Feb 3, 2026 | - | ||
| 67057673 | BOPIS pickup not ready | Solved | Normal | — | fragranceapp | 6h | ○Sent, no reply | — | — | — | Jan 30, 2026 | - | |||
| 33440762 | Question about product ingredients | Closed | Normal | — | Chat | loyaltybopis | 11h | ○Sent, no reply | — | — | — | Jan 23, 2026 | Jan 30, 2026 | ||
| 27169403 | Order arrived damaged | Solved | Low | — | appsamples | 15h | ●Responded | 2/5 | — | — | Jan 10, 2026 | - | |||
| 42777676 | Cancel order request | Solved | Normal | — | — | 3h | ○Sent, no reply | — | — | — | Jan 8, 2026 | - | |||
| 75927280 | Item authenticity concern | Solved | Normal | — | Phone | fragranceinfluencer | 3h | ●Responded | 4/5 | — | — | Jan 2, 2026 | - | ||
| 76338580 | Loyalty points not posting | Open | High | — | Phone | shade-matchvipgift-card | - | —Skipped | — | — | — | Dec 22, 2025 | - | ||
| 34149205 | Item authenticity concern | Solved | Normal | — | damagedshade-matchfragrance | 1d 12h | ○Sent, no reply | — | — | — | Dec 16, 2025 | - | |||
| 43220777 | Cancel order request | Open | Normal | — | bopisfragrance | - | —Skipped | — | — | — | Dec 13, 2025 | - | |||
| 63865932 | Lost package follow-up | Closed | Low | — | Chat | returnsshade-matchinfluencer | 1h | ●Responded | 10/11 | — | — | Dec 5, 2025 | Dec 10, 2025 | ||
| 40848235 | Insider tier issue | Solved | High | — | shade-matchfragrance | 2h | ●Responded | 10/11 | — | — | Dec 2, 2025 | - | |||
| 66102968 | Gift card balance question | Pending | Urgent | — | Chat | wholesaleinfluencershipping | - | —Skipped | — | — | — | Nov 17, 2025 | - | ||
| 46552770 | Question about product ingredients | Solved | Normal | — | refundloyaltyshade-match | 1h | ●Responded | 5/5 | — | — | Oct 30, 2025 | - | |||
| 55541550 | Question about product ingredients | Closed | Urgent | — | samples | 3d 5h | ○Sent, no reply | — | — | — | Oct 20, 2025 | Oct 25, 2025 | |||
| 21944215 | Pro discount enrollment | Solved | Normal | — | returnsloyalty | 1d 15h | ○Sent, no reply | — | — | — | Oct 7, 2025 | - | |||
| 09318901 | Missing items in shipment | Solved | Normal | — | Chat | — | 2d 21h | ○Sent, no reply | — | — | — | Sep 27, 2025 | - | ||
| 57487617 | Cancel order request | Open | Normal | — | — | - | —Skipped | — | — | — | Sep 19, 2025 | - | |||
| 03116507 | Allergic reaction concern | Solved | Normal | — | Phone | influencer | 5h | ●Responded | 5/5 | — | — | Sep 11, 2025 | - | ||
| 51482399 | Birthday gift not received | Closed | Normal | — | refundshipping | 7d 9h | ●Responded | 2/5 | — | — | Sep 7, 2025 | Sep 16, 2025 | |||
| 92199837 | Foundation match help | Open | Low | — | Chat | samplesapp | - | —Skipped | — | — | — | Sep 3, 2025 | - | ||
| 35959959 | Pro discount enrollment | Solved | Normal | — | appreturns | 6h | ○Sent, no reply | — | — | — | Aug 29, 2025 | - | |||
| 09788191 | Influencer code not working | Open | Normal | — | damaged | - | —Skipped | — | — | — | Aug 26, 2025 | - | |||
| 17158203 | Return after 30-day window | Closed | Normal | — | returnssamples | 3h | ○Sent, no reply | — | — | — | Aug 7, 2025 | Aug 11, 2025 | |||
| 24202230 | App crashes at checkout | Solved | High | — | wholesalegift-cardinfluencer | 4h | ●Responded | 5/5 | — | — | Jul 29, 2025 | - | |||
| 79986375 | Birthday gift not received | Solved | Normal | — | shipping | 14h | ○Sent, no reply | — | — | — | Jul 22, 2025 | - | |||
| 53513748 | Lost package follow-up | Pending | Low | — | Chat | — | - | —Skipped | — | — | — | Jul 19, 2025 | - | ||
| 00240310 | Discount code not working | Solved | High | — | bopisgift-card | 2d 3h | ○Sent, no reply | — | — | — | Jul 10, 2025 | - | |||
| 98586749 | Store experience feedback | Pending | High | — | wholesalesamples | - | —Skipped | — | — | — | Jul 7, 2025 | - | |||
| 17763309 | Pro discount enrollment | Closed | High | — | — | 22h | ●Responded | 1/11 | — | — | Jul 2, 2025 | Jul 10, 2025 | |||
| 39021470 | Restock alert for backorder | Solved | High | — | influencerrefundvip | 22h | ○Sent, no reply | — | — | — | Jul 1, 2025 | - | |||
| 78533072 | Shipping cost question | Solved | Normal | — | Chat | — | 13h | ○Sent, no reply | — | — | — | Jun 26, 2025 | - | ||
| 69789486 | Gift card balance question | Solved | Normal | — | Chat | fragrance | 11h | ●Responded | 3/5 | — | — | Jun 22, 2025 | - | ||
| 92782850 | Discount code not working | Solved | Low | — | damagedrefundgift-card | 4h | ○Sent, no reply | — | — | — | Jun 11, 2025 | - | |||
| 99275123 | Cancel order request | Solved | High | — | Chat | refund | 12h | ○Sent, no reply | — | — | — | Jun 3, 2025 | - |