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CustomersGiles Gusikowski

Giles Gusikowski

reba_cormier37@yahoo.com
Tickets46Responses16
Showing 1 - 16 of 16
Rating
Comment
Ticket
Customer
Team member
Responded
10/11Best in class. The app is genuinely beautiful and useful.96586700Shipping cost questionGiles GusikowskiKaela FriesenMay 13, 2026, 8:32 AM
5/5Replaced my damaged perfume bottle within 24 hours. So impressed.06666720App login problemGiles GusikowskiMr. Eliza Gerhold IVMay 12, 2026, 12:59 PM
4/5Nice agent. Would have been nice to get a small gesture after the order was so delayed.04413591Loyalty points not postingGiles GusikowskiTommy KuvalisApr 26, 2026, 7:00 AM
5/5Loved the personalized note in my order. Small touch, big impact.90550864Price match requestGiles GusikowskiKip Schroeder IVApr 21, 2026, 11:36 PM
5/5Marie answered my question about which retinol to start with. Detailed, no pressure to upsell.81536122Cancel order requestGiles GusikowskiFaith HilllMar 31, 2026, 8:35 PM
1/5Honestly easier to just dispute the charge than work with their team.35867861Wholesale order questionGiles GusikowskiMiss Amber Hintz Sr.Feb 23, 2026, 2:44 AM
2/5They closed my ticket without resolving it. Had to open a new one.27169403Order arrived damagedGiles GusikowskiLeonard Waters-HowellJan 11, 2026, 7:07 AM
4/5Solid help. The loyalty points took a day to show up after the agent said they would post.75927280Item authenticity concernGiles GusikowskiEula McKenzieJan 4, 2026, 1:16 AM
10/11Already referred three friends. They all love it too.63865932Lost package follow-upGiles GusikowskiEula McKenzieDec 7, 2025, 9:16 AM
10/11Recommend to anyone who'll listen. Best loyalty program in the space.40848235Insider tier issueGiles GusikowskiJacklyn DareDec 3, 2025, 4:45 PM
5/5Quick, kind, and they actually solved my problem on the first message.46552770Question about product ingredientsGiles GusikowskiVilma GusikowskiOct 31, 2025, 1:22 PM
2/5Promised a callback that never came.51482399Birthday gift not receivedGiles GusikowskiAmely PacochaSep 15, 2025, 1:14 AM
5/5Best beauty retail experience I've had online. Order arrived in two days, all perfectly packaged.03116507Allergic reaction concernGiles GusikowskiDarryl JacobiSep 11, 2025, 10:44 PM
5/5One chat message, one click, refund processed.24202230App crashes at checkoutGiles GusikowskiSteve O'ConnerJul 30, 2025, 6:15 PM
1/11The app is slow and buggy now. Lost trust in the brand.17763309Pro discount enrollmentGiles GusikowskiGarth DooleyJul 3, 2025, 3:58 PM
3/5It was fine. Took longer than it should have but eventually got my refund.69789486Gift card balance questionGiles GusikowskiMr. Cade SengerJun 23, 2025, 4:09 AM
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Properties

Customer
Name
Giles Gusikowski
Email
reba_cormier37@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
oily
Loyalty points
8,629
Lifetime spend
—
Last purchase
—
Skin tone
light-medium
Foundation shade
53C
Skin concerns
dark-circles, dryness, hyperpigmentation
Allergies / restrictions
—
Favorite brands
—
YTD spend
3,382
App installed
Yes
App last opened
May 20, 2026
Email subscribed
—
Marketing segment
active
Last purchase amount
480
Total orders
—
Preferred category
skincare
Tickets
Tickets
46
Last seen
May 21, 2026
Responses
Avg rating
4.81