Kian Mayer DDS
gloria.lang@yahoo.com
Showing 1 - 37 of 37
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 90035353 | Loyalty points not posting | Solved | Normal | — | — | 15h | ●Responded | 5/5 | — | — | May 14, 2026 | - | |||
| 44279558 | Shipping cost question | Solved | Normal | — | Chat | fragrancesamples | 21h | ○Sent, no reply | — | — | — | Apr 6, 2026 | - | ||
| 26861916 | Cancel order request | Closed | Low | — | damagedloyalty | 20h | ●Responded | 5/5 | — | — | Apr 1, 2026 | Apr 8, 2026 | |||
| 43523543 | Loyalty points not posting | Solved | Normal | — | Chat | shade-matchsamplesreturns | 8d 20h | ○Sent, no reply | — | — | — | Mar 29, 2026 | - | ||
| 20812159 | Foundation match help | Solved | High | — | damaged | 1h | ○Sent, no reply | — | — | — | Mar 21, 2026 | - | |||
| 71084387 | Influencer code not working | Solved | Normal | — | Social | — | 1h | ⊘Not fired | — | — | — | Mar 17, 2026 | - | ||
| 93586471 | Klarna / Afterpay split issue | Solved | Normal | — | Chat | viprefund | 2h | ○Sent, no reply | — | — | — | Mar 6, 2026 | - | ||
| 92138674 | Wholesale order question | Solved | Urgent | — | refund | 2h | ○Sent, no reply | — | — | — | Feb 27, 2026 | - | |||
| 86662644 | Address change after shipping | Closed | Normal | — | Chat | fragrance | 15h | ○Sent, no reply | — | — | — | Feb 13, 2026 | Feb 18, 2026 | ||
| 18873655 | Lost package follow-up | Pending | Normal | — | Phone | damagedvip | - | —Skipped | — | — | — | Jan 23, 2026 | - | ||
| 66177118 | Shipping cost question | Closed | Low | — | Phone | — | 1h | ⊘Not fired | — | — | — | Jan 13, 2026 | Jan 17, 2026 | ||
| 32051687 | Missing items in shipment | Closed | Normal | — | Chat | — | 6h | ⊘Not fired | — | — | — | Jan 6, 2026 | Jan 9, 2026 | ||
| 37433373 | Gift card balance question | Solved | Normal | — | wholesalerefundgift-card | 1h | ⊘Not fired | — | — | — | Jan 2, 2026 | - | |||
| 13108973 | Pro discount enrollment | Pending | Low | — | damagedinfluencerbopis | - | —Skipped | — | — | — | Dec 17, 2025 | - | |||
| 44691910 | Klarna / Afterpay split issue | Closed | Low | — | shippingdamagedfragrance | 4h | ●Responded | 2/5 | — | — | Dec 3, 2025 | Dec 9, 2025 | |||
| 24974020 | Allergic reaction concern | Solved | Normal | — | Chat | influencer | 1h | ●Responded | 3/5 | — | — | Dec 3, 2025 | - | ||
| 04828596 | Klarna / Afterpay split issue | Solved | Normal | — | samples | 23h | ●Responded | 10/11 | — | — | Nov 20, 2025 | - | |||
| 11680177 | Return after 30-day window | Open | Normal | — | — | - | —Skipped | — | — | — | Nov 20, 2025 | - | |||
| 52696817 | Wrong shade sent | Solved | Normal | — | Chat | fragrancesamplesapp | 1h | ○Sent, no reply | — | — | — | Nov 18, 2025 | - | ||
| 19088861 | Restock alert for backorder | Solved | Normal | — | influencer | 15h | ⊘Not fired | — | — | — | Oct 30, 2025 | - | |||
| 80175078 | Question about product ingredients | Solved | Normal | — | Chat | shipping | 6h | ●Responded | 5/5 | — | — | Oct 17, 2025 | - | ||
| 38335639 | Foundation match help | Solved | Low | — | Social | shippingloyalty | 6h | ⊘Not fired | — | — | — | Sep 16, 2025 | - | ||
| 20345029 | Insider tier issue | Pending | Normal | — | bopisreturnsshade-match | - | —Skipped | — | — | — | Sep 3, 2025 | - | |||
| 21500364 | Item authenticity concern | Closed | Low | — | Chat | — | 7h | ●Responded | 5/5 | — | — | Aug 29, 2025 | Sep 1, 2025 | ||
| 88881044 | Influencer code not working | Solved | Normal | — | appvip | 20h | ●Responded | 5/5 | — | — | Aug 28, 2025 | - | |||
| 21190646 | App crashes at checkout | Solved | Low | — | Chat | shippingbopisvip | 8h | ●Responded | 10/11 | — | — | Aug 26, 2025 | - | ||
| 47071161 | Insider tier issue | Solved | Normal | — | Chat | — | 13h | ○Sent, no reply | — | — | — | Aug 23, 2025 | - | ||
| 92054098 | Pro discount enrollment | Open | Normal | — | returns | - | —Skipped | — | — | — | Aug 2, 2025 | - | |||
| 02602529 | Lost package follow-up | Solved | Normal | — | Social | vipapployalty | 1d | ⊘Not fired | — | — | — | Jul 31, 2025 | - | ||
| 43096802 | Insider tier issue | Pending | Normal | — | loyalty | - | —Skipped | — | — | — | Jul 31, 2025 | - | |||
| 75057181 | Return after 30-day window | Open | Low | — | shippingfragrancereturns | - | —Skipped | — | — | — | Jul 31, 2025 | - | |||
| 71330626 | Pro discount enrollment | Closed | Normal | — | gift-cardsamples | 10h | ○Sent, no reply | — | — | — | Jul 26, 2025 | Jul 29, 2025 | |||
| 96447521 | Discount code not working | Closed | Low | — | influencershippingshade-match | 3d 22h | ○Sent, no reply | — | — | — | Jul 18, 2025 | Jul 26, 2025 | |||
| 75891963 | Item authenticity concern | Closed | Normal | — | gift-cardreturns | 2h | ○Sent, no reply | — | — | — | Jun 8, 2025 | Jun 10, 2025 | |||
| 90692784 | Shipping cost question | Solved | High | — | samplesvip | 13h | ○Sent, no reply | — | — | — | Jun 6, 2025 | - | |||
| 28505192 | App crashes at checkout | Closed | Normal | — | Phone | vipreturns | 1d 9h | ●Responded | 3/5 | — | — | Jun 4, 2025 | Jun 8, 2025 | ||
| 13684633 | BOPIS order cancelled at store | Solved | Normal | — | Chat | refund | 9h | ○Sent, no reply | — | — | — | Jun 3, 2025 | - |