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CustomersOmer Balistreri V

Omer Balistreri V

russell.marvin@gmail.com
Tickets44Responses13
Showing 1 - 13 of 13
Rating
Comment
Ticket
Customer
Team member
Responded
4/5The product swap went through. Wish the email confirmations were faster.68394229Where is my order?Omer Balistreri VMr. Lonie HudsonMay 5, 2026, 4:36 AM
5/5The chat agent walked me through how to layer my new actives without irritation. Above and beyond.84471584BOPIS pickup not readyOmer Balistreri VMr. Lonie HudsonMar 28, 2026, 1:43 PM
4/5Good experience. The Beauty Advisor was knowledgeable but I had to wait 10 minutes.18791498Price match requestOmer Balistreri VTommy KuvalisJan 8, 2026, 2:31 AM
5/5Mailed me a replacement powder after mine arrived broken. Quick and gracious.89064577Wholesale order questionOmer Balistreri VKaela FriesenDec 8, 2025, 1:26 AM
5/5Got my missing samples shipped out the same day. Thank you!57329306BOPIS pickup not readyOmer Balistreri VVilma GusikowskiNov 1, 2025, 7:49 PM
4/5Helpful, but the hold music in the phone queue was rough.65885356Price match requestOmer Balistreri VLily RaynorOct 28, 2025, 3:16 AM
1/5Spent over an hour on chat and got nowhere.72891353Influencer code not workingOmer Balistreri VMr. Skyla TrantowSep 24, 2025, 2:55 PM
5/5The chat agent walked me through how to layer my new actives without irritation. Above and beyond.05688171Question about product ingredientsOmer Balistreri VYazmin JastSep 12, 2025, 10:03 PM
4/5Liked the experience. App could be slightly faster.20485665Question about product ingredientsOmer Balistreri VChaz RennerJul 26, 2025, 1:49 AM
9/11Bloom understands what a beauty customer actually wants.85810389Gift card balance questionOmer Balistreri VDarryl JacobiJun 30, 2025, 9:35 AM
2/5Onboarding was clunky. Quiz kept resetting.51537218BOPIS pickup not readyOmer Balistreri VFaith HilllJun 28, 2025, 1:08 AM
5/5Loved the personalized note in my order. Small touch, big impact.70220415Return after 30-day windowOmer Balistreri VLeonard Waters-HowellJun 21, 2025, 8:28 AM
5/5Color match through the app worked perfectly. Foundation is spot on.74582224Wrong shade sentOmer Balistreri VJacklyn DareMay 29, 2025, 4:31 AM
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Properties

Customer
Name
Omer Balistreri V
Email
russell.marvin@gmail.com
Loyalty tier
Gold
Company
—
Skin type
sensitive
Loyalty points
17,698
Lifetime spend
749
Last purchase
—
Skin tone
deep
Foundation shade
63N
Skin concerns
—
Allergies / restrictions
—
Favorite brands
Dior
YTD spend
2,562
App installed
Yes
App last opened
Apr 19, 2026
Email subscribed
Yes
Marketing segment
active
Last purchase amount
158
Total orders
—
Preferred category
makeup
Tickets
Tickets
44
Last seen
May 15, 2026
Responses
Avg rating
4.46