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CustomersOmer Balistreri V

Omer Balistreri V

russell.marvin@gmail.com
Tickets44Responses13
Showing 1 - 44 of 44
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
13268466Foundation match helpClosedNormalOmer Balistreri V—Garth DooleyEmail
loyaltysamplesdamaged
20h○Sent, no reply———May 15, 2026May 23, 2026
68394229Where is my order?ClosedLowOmer Balistreri V—Mr. Lonie HudsonEmail
loyalty
6h●Responded4/5——May 4, 2026May 6, 2026
45597284Allergic reaction concernSolvedNormalOmer Balistreri V—Kip Schroeder IVEmail
influencerfragrancevip
2d 13h○Sent, no reply———Apr 17, 2026-
26405452App login problemSolvedHighOmer Balistreri V—Julie HodkiewiczEmail—18h○Sent, no reply———Apr 6, 2026-
84471584BOPIS pickup not readySolvedNormalOmer Balistreri V—Mr. Lonie HudsonEmail—11h●Responded5/5——Mar 27, 2026-
97325262Loyalty points not postingSolvedNormalOmer Balistreri V—Kip Schroeder IVSocial
fragrance
20h⊘Not fired———Mar 2, 2026-
37316066Order arrived damagedSolvedLowOmer Balistreri V—Eula McKenzieEmail
fragrance
9d 19h⊘Not fired———Jan 27, 2026-
83231306Shipping cost questionSolvedNormalOmer Balistreri V—Tommy KuvalisChat
shade-matchgift-cardloyalty
18h○Sent, no reply———Jan 23, 2026-
15843160Return after 30-day windowSolvedNormalOmer Balistreri V—Katrina JohnsChat
shipping
1d⊘Not fired———Jan 22, 2026-
64088228Cancel order requestSolvedUrgentOmer Balistreri V—Ignatius CummerataEmail
returnsgift-card
2d 14h○Sent, no reply———Jan 15, 2026-
63108546Birthday gift not receivedClosedLowOmer Balistreri V—Tommy KuvalisChat—15h○Sent, no reply———Jan 7, 2026Jan 10, 2026
18791498Price match requestSolvedNormalOmer Balistreri V—Tommy KuvalisEmail
damagedapp
2h●Responded4/5——Jan 7, 2026-
84780935Order arrived damagedOpenNormalOmer Balistreri V—Lily RaynorEmail—-—Skipped———Jan 5, 2026-
35890419Wrong shade sentSolvedNormalOmer Balistreri V—Katrina JohnsEmail—16h○Sent, no reply———Dec 9, 2025-
89064577Wholesale order questionClosedNormalOmer Balistreri V—Kaela FriesenEmail
refundwholesale
17h●Responded5/5——Dec 6, 2025Dec 8, 2025
08520913BOPIS pickup not readyClosedNormalOmer Balistreri V—Kip Schroeder IVEmail
loyaltyapp
2d 23h○Sent, no reply———Nov 29, 2025Dec 7, 2025
51733796App crashes at checkoutSolvedNormalOmer Balistreri V—Miss Amber Hintz Sr.Chat
shippingsamplesreturns
4h○Sent, no reply———Nov 29, 2025-
38878198Missing samples in orderSolvedNormalOmer Balistreri V—Kip Schroeder IVChat
bopisgift-cardfragrance
1h○Sent, no reply———Nov 27, 2025-
35746690Allergic reaction concernSolvedHighOmer Balistreri V—Katrina JohnsChat
influencersamplesgift-card
5h○Sent, no reply———Nov 25, 2025-
93221792Shipping cost questionSolvedNormalOmer Balistreri V—Lily RaynorSocial
vip
15h⊘Not fired———Nov 10, 2025-
22286530Insider tier issueClosedNormalOmer Balistreri V—Mr. Lonie HudsonEmail
wholesaleloyaltyshade-match
5h⊘Not fired———Nov 4, 2025Nov 8, 2025
48529591Discount code not workingSolvedNormalOmer Balistreri V—Mr. Skyla TrantowSocial
loyaltyshippingsamples
4h⊘Not fired———Nov 3, 2025-
57329306BOPIS pickup not readyClosedNormalOmer Balistreri V—Vilma GusikowskiEmail
app
6h●Responded5/5——Oct 30, 2025Nov 2, 2025
65885356Price match requestClosedNormalOmer Balistreri V—Lily RaynorChat—2h●Responded4/5——Oct 26, 2025Oct 31, 2025
48433108Item authenticity concernClosedNormalOmer Balistreri V—Dr. Mandy McLaughlinEmail
refundreturns
6h○Sent, no reply———Oct 22, 2025Oct 27, 2025
88863129Order arrived damagedSolvedNormalOmer Balistreri V—Amely PacochaEmail—4h○Sent, no reply———Oct 20, 2025-
51301134Allergic reaction concernSolvedNormalOmer Balistreri V—Mr. Skyla TrantowEmail
samplesreturnsdamaged
4d 10h○Sent, no reply———Oct 3, 2025-
72891353Influencer code not workingClosedNormalOmer Balistreri V—Mr. Skyla TrantowEmail
shade-match
16h●Responded1/5——Sep 23, 2025Sep 29, 2025
07301934App login problemClosedNormalOmer Balistreri V—Steve O'ConnerPhone
fragrancewholesale
6h○Sent, no reply———Sep 16, 2025Sep 18, 2025
05688171Question about product ingredientsSolvedNormalOmer Balistreri V—Yazmin JastEmail
bopissamples
3h●Responded5/5——Sep 12, 2025-
49603689Store experience feedbackSolvedNormalOmer Balistreri V—Katrina JohnsEmail
wholesalefragrance
8h⊘Not fired———Aug 6, 2025-
77339142Item authenticity concernClosedNormalOmer Balistreri V—Mr. Eliza Gerhold IVEmail
influencerloyaltyrefund
4h○Sent, no reply———Aug 4, 2025Aug 6, 2025
20485665Question about product ingredientsSolvedNormalOmer Balistreri V—Chaz RennerEmail
fragrancereturnsshipping
1h●Responded4/5——Jul 24, 2025-
50119205Allergic reaction concernClosedNormalOmer Balistreri V—Dr. Mandy McLaughlinEmail
damaged
2d 2h○Sent, no reply———Jul 18, 2025Jul 23, 2025
82970096Wrong shade sentSolvedNormalOmer Balistreri V—Leonard Waters-HowellPhone—5h○Sent, no reply———Jul 12, 2025-
97878048BOPIS pickup not readySolvedNormalOmer Balistreri V—Kip Schroeder IVChat
vipshippingwholesale
19h○Sent, no reply———Jul 11, 2025-
52930038Gift card balance questionClosedNormalOmer Balistreri V—Steve O'ConnerEmail
influencer
2d 17h○Sent, no reply———Jun 28, 2025Jul 7, 2025
51537218BOPIS pickup not readySolvedNormalOmer Balistreri V—Faith HilllChat
refund
5h●Responded2/5——Jun 27, 2025-
85810389Gift card balance questionClosedNormalOmer Balistreri V—Darryl JacobiEmail
influencer
2d 8h●Responded9/11——Jun 26, 2025Jul 5, 2025
70220415Return after 30-day windowSolvedNormalOmer Balistreri V—Leonard Waters-HowellEmail
wholesaleinfluencerdamaged
1h●Responded5/5——Jun 19, 2025-
65855174Pro discount enrollmentClosedNormalOmer Balistreri V—Darryl JacobiChat—5h○Sent, no reply———Jun 13, 2025Jun 16, 2025
17960074Loyalty points not postingSolvedLowOmer Balistreri V—Miss Amber Hintz Sr.Chat—5h○Sent, no reply———Jun 12, 2025-
11057871Klarna / Afterpay split issueSolvedHighOmer Balistreri V—Kaela FriesenSocial
gift-cardsamples
4d 18h⊘Not fired———Jun 5, 2025-
74582224Wrong shade sentSolvedNormalOmer Balistreri V—Jacklyn DarePhone
shippinggift-cardreturns
13h●Responded5/5——May 28, 2025-
Page 1 of 1

Properties

Customer
Name
Omer Balistreri V
Email
russell.marvin@gmail.com
Loyalty tier
Gold
Company
—
Skin type
sensitive
Loyalty points
17,698
Lifetime spend
749
Last purchase
—
Skin tone
deep
Foundation shade
63N
Skin concerns
—
Allergies / restrictions
—
Favorite brands
Dior
YTD spend
2,562
App installed
Yes
App last opened
Apr 19, 2026
Email subscribed
Yes
Marketing segment
active
Last purchase amount
158
Total orders
—
Preferred category
makeup
Tickets
Tickets
44
Last seen
May 15, 2026
Responses
Avg rating
4.46