Omer Balistreri V
russell.marvin@gmail.com
Showing 1 - 13 of 13
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | The product swap went through. Wish the email confirmations were faster. | 68394229Where is my order? | May 5, 2026, 4:36 AM | ||
| 5/5 | The chat agent walked me through how to layer my new actives without irritation. Above and beyond. | 84471584BOPIS pickup not ready | Mar 28, 2026, 1:43 PM | ||
| 4/5 | Good experience. The Beauty Advisor was knowledgeable but I had to wait 10 minutes. | 18791498Price match request | Jan 8, 2026, 2:31 AM | ||
| 5/5 | Mailed me a replacement powder after mine arrived broken. Quick and gracious. | 89064577Wholesale order question | Dec 8, 2025, 1:26 AM | ||
| 5/5 | Got my missing samples shipped out the same day. Thank you! | 57329306BOPIS pickup not ready | Nov 1, 2025, 7:49 PM | ||
| 4/5 | Helpful, but the hold music in the phone queue was rough. | 65885356Price match request | Oct 28, 2025, 3:16 AM | ||
| 1/5 | Spent over an hour on chat and got nowhere. | 72891353Influencer code not working | Sep 24, 2025, 2:55 PM | ||
| 5/5 | The chat agent walked me through how to layer my new actives without irritation. Above and beyond. | 05688171Question about product ingredients | Sep 12, 2025, 10:03 PM | ||
| 4/5 | Liked the experience. App could be slightly faster. | 20485665Question about product ingredients | Jul 26, 2025, 1:49 AM | ||
| 9/11 | Bloom understands what a beauty customer actually wants. | 85810389Gift card balance question | Jun 30, 2025, 9:35 AM | ||
| 2/5 | Onboarding was clunky. Quiz kept resetting. | 51537218BOPIS pickup not ready | Jun 28, 2025, 1:08 AM | ||
| 5/5 | Loved the personalized note in my order. Small touch, big impact. | 70220415Return after 30-day window | Jun 21, 2025, 8:28 AM | ||
| 5/5 | Color match through the app worked perfectly. Foundation is spot on. | 74582224Wrong shade sent | May 29, 2025, 4:31 AM |