Darrel Bayer
tony.corkery@hotmail.com
Showing 1 - 14 of 14
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Refund landed in my account before I even closed the chat. Wild. | 26295377Address change after shipping | Jan 15, 2026, 7:32 PM | ||
| 5/5 | Color match through the app worked perfectly. Foundation is spot on. | 35057184App login problem | Jan 10, 2026, 11:44 PM | ||
| 5/5 | First time ordering and I'll definitely be back. Smooth from start to finish. | 90748526Price match request | Nov 6, 2025, 7:11 AM | ||
| 10/11 | Already referred three friends. They all love it too. | 22854231App login problem | Oct 29, 2025, 9:16 AM | ||
| 4/5 | Helpful, but the hold music in the phone queue was rough. | 91221708Influencer code not working | Oct 18, 2025, 5:16 PM | ||
| 3/5 | Average first experience. App is okay. | 81630497Missing items in shipment | Oct 4, 2025, 2:26 AM | ||
| 4/5 | Got my issue handled. Slightly long wait but the agent more than made up for it. | 63455016Allergic reaction concern | Sep 28, 2025, 9:09 PM | ||
| 5/5 | Signing up was effortless and they sent samples that match my profile. | 47284463Allergic reaction concern | Sep 14, 2025, 2:04 PM | ||
| 5/5 | Replied within minutes on a Sunday. Honestly didn't expect that. | 65283567Missing items in shipment | Aug 20, 2025, 7:01 PM | ||
| 4/5 | Pretty easy overall. One extra screen on the return flow than expected. | 76752953Loyalty points not posting | Aug 4, 2025, 7:00 AM | ||
| 4/5 | Got there in the end. The chat went in circles for a bit. | 24879633BOPIS order cancelled at store | Aug 2, 2025, 11:07 AM | ||
| 5/5 | One chat message, one click, refund processed. | 42305523Wrong shade sent | Jul 25, 2025, 8:46 PM | ||
| 4/5 | Smaller sample sizes that aren't single-use. | 44990751Gift card balance question | Jul 25, 2025, 7:14 PM | ||
| 3/5 | Resolved but only after I escalated. Should not have taken that long. | 52485248Foundation match help | Jun 18, 2025, 4:46 AM |