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CustomersMr. Clovis Schmidt

Mr. Clovis Schmidt

teresa69@gmail.com
Tickets36Responses13
Showing 1 - 13 of 13
Rating
Comment
Ticket
Customer
Team member
Responded
4/5Helpful enough. Took longer than I expected for a simple address change.31022053Insider tier issueMr. Clovis SchmidtFaith HilllApr 16, 2026, 8:55 AM
4/11Wouldn't recommend after the return debacle I went through.18832350Cancel order requestMr. Clovis SchmidtMr. Lonie HudsonMar 29, 2026, 10:04 PM
5/5Got my Insider perks set up in under a minute.68337450Missing items in shipmentMr. Clovis SchmidtJacklyn DareMar 23, 2026, 12:59 AM
10/11The brand range alone makes it worth it. Service makes it lifelong.30494027Discount code not workingMr. Clovis SchmidtMr. Cade SengerMar 1, 2026, 12:07 AM
5/5Replaced my damaged perfume bottle within 24 hours. So impressed.18935926Gift card balance questionMr. Clovis SchmidtJulie HodkiewiczJan 29, 2026, 12:57 PM
4/5Helpful enough. Took longer than I expected for a simple address change.12066857Price match requestMr. Clovis SchmidtMr. Lonie HudsonJan 25, 2026, 10:31 PM
5/5Helpful, friendly, and didn't make me feel silly for asking basic skincare questions.71754583Insider tier issueMr. Clovis SchmidtOscar O'HaraJan 12, 2026, 12:56 PM
4/5Good service. Wish I'd been told upfront that my shade was on backorder.37571581Address change after shippingMr. Clovis SchmidtLily RaynorJan 12, 2026, 12:57 AM
10/11I tell everyone — Bloom is doing beauty retail right.89433633Cancel order requestMr. Clovis SchmidtKaela FriesenJan 9, 2026, 9:29 PM
5/5Helpful, friendly, and didn't make me feel silly for asking basic skincare questions.67946756Klarna / Afterpay split issueMr. Clovis SchmidtVilma GusikowskiDec 31, 2025, 11:07 PM
1/5Honestly easier to just dispute the charge than work with their team.75230698BOPIS pickup not readyMr. Clovis SchmidtChaz RennerDec 17, 2025, 2:49 PM
4/5Got my refund eventually. Communication could have been a touch clearer.73682512Restock alert for backorderMr. Clovis SchmidtLily RaynorSep 23, 2025, 10:10 PM
3/5Helpful agent, but the underlying app issue still hasn't been fixed.67110568Item authenticity concernMr. Clovis SchmidtEula McKenzieJul 13, 2025, 2:35 PM
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Properties

Customer
Name
Mr. Clovis Schmidt
Email
teresa69@gmail.com
Loyalty tier
Insider
Company
—
Skin type
dry
Loyalty points
15,168
Lifetime spend
1,028
Last purchase
Mar 16, 2026
Skin tone
fair
Foundation shade
50P
Skin concerns
anti-aging
Allergies / restrictions
—
Favorite brands
Estée Lauder
YTD spend
245
App installed
No
App last opened
May 10, 2026
Email subscribed
Yes
Marketing segment
active
Last purchase amount
320
Total orders
8
Preferred category
makeup
Tickets
Tickets
36
Last seen
May 20, 2026
Responses
Avg rating
4.92