Mr. Clovis Schmidt
teresa69@gmail.com
Showing 1 - 13 of 13
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Helpful enough. Took longer than I expected for a simple address change. | 31022053Insider tier issue | Apr 16, 2026, 8:55 AM | ||
| 4/11 | Wouldn't recommend after the return debacle I went through. | 18832350Cancel order request | Mar 29, 2026, 10:04 PM | ||
| 5/5 | Got my Insider perks set up in under a minute. | 68337450Missing items in shipment | Mar 23, 2026, 12:59 AM | ||
| 10/11 | The brand range alone makes it worth it. Service makes it lifelong. | 30494027Discount code not working | Mar 1, 2026, 12:07 AM | ||
| 5/5 | Replaced my damaged perfume bottle within 24 hours. So impressed. | 18935926Gift card balance question | Jan 29, 2026, 12:57 PM | ||
| 4/5 | Helpful enough. Took longer than I expected for a simple address change. | 12066857Price match request | Jan 25, 2026, 10:31 PM | ||
| 5/5 | Helpful, friendly, and didn't make me feel silly for asking basic skincare questions. | 71754583Insider tier issue | Jan 12, 2026, 12:56 PM | ||
| 4/5 | Good service. Wish I'd been told upfront that my shade was on backorder. | 37571581Address change after shipping | Jan 12, 2026, 12:57 AM | ||
| 10/11 | I tell everyone — Bloom is doing beauty retail right. | 89433633Cancel order request | Jan 9, 2026, 9:29 PM | ||
| 5/5 | Helpful, friendly, and didn't make me feel silly for asking basic skincare questions. | 67946756Klarna / Afterpay split issue | Dec 31, 2025, 11:07 PM | ||
| 1/5 | Honestly easier to just dispute the charge than work with their team. | 75230698BOPIS pickup not ready | Dec 17, 2025, 2:49 PM | ||
| 4/5 | Got my refund eventually. Communication could have been a touch clearer. | 73682512Restock alert for backorder | Sep 23, 2025, 10:10 PM | ||
| 3/5 | Helpful agent, but the underlying app issue still hasn't been fixed. | 67110568Item authenticity concern | Jul 13, 2025, 2:35 PM |