Mr. Clovis Schmidt
teresa69@gmail.com
Showing 1 - 36 of 36
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 26285271 | Gift card balance question | Open | Normal | Mr. Clovis Schmidt | — |  Mr. Skyla Trantow | Phone | refundsamples | - | —Skipped | — | — | — | May 20, 2026 | - |
| 49257710 | Refund not received | Solved | Normal | Mr. Clovis Schmidt | — |  Darryl Jacobi | samplesloyalty | 20h | ○Sent, no reply | — | — | — | May 16, 2026 | - | |
| 31022053 | Insider tier issue | Closed | Normal | Mr. Clovis Schmidt | — |  Faith Hilll | bopisdamagedreturns | 2d 16h | ●Responded | 4/5 | — | — | Apr 13, 2026 | Apr 19, 2026 | |
| 63725946 | Wholesale order question | Solved | Normal | Mr. Clovis Schmidt | — |  Julie Hodkiewicz | — | 1d 22h | ○Sent, no reply | — | — | — | Apr 5, 2026 | - | |
| 47060612 | Cancel subscription / Auto-replenish | Solved | Normal | Mr. Clovis Schmidt | — | Faith Hilll | wholesalefragrancebopis | 3h | ○Sent, no reply | — | — | — | Apr 4, 2026 | - | |
| 18832350 | Cancel order request | Solved | Normal | Mr. Clovis Schmidt | — |  Mr. Lonie Hudson | Chat | — | 19h | ●Responded | 4/11 | — | — | Mar 27, 2026 | - |
| 41972054 | Store experience feedback | Solved | Normal | Mr. Clovis Schmidt | — | Mr. Lonie Hudson | Phone | appshipping | 16h | ⊘Not fired | — | — | — | Mar 22, 2026 | - |
| 68337450 | Missing items in shipment | Solved | Low | Mr. Clovis Schmidt | — |  Jacklyn Dare | — | 3h | ●Responded | 5/5 | — | — | Mar 22, 2026 | - | |
| 30494027 | Discount code not working | Solved | Low | Mr. Clovis Schmidt | — |  Mr. Cade Senger | Chat | wholesale | 12h | ●Responded | 10/11 | — | — | Feb 27, 2026 | - |
| 24491984 | Cancel order request | Closed | High | Mr. Clovis Schmidt | — | Jacklyn Dare | loyalty | 21h | ○Sent, no reply | — | — | — | Feb 20, 2026 | Feb 24, 2026 | |
| 14397827 | Loyalty points not posting | Closed | Normal | Mr. Clovis Schmidt | — |  Katrina Johns | Chat | fragrance | 2h | ○Sent, no reply | — | — | — | Feb 3, 2026 | Feb 9, 2026 |
| 18935926 | Gift card balance question | Solved | Normal | Mr. Clovis Schmidt | — | Julie Hodkiewicz | samplesloyaltyshipping | 3h | ●Responded | 5/5 | — | — | Jan 28, 2026 | - | |
| 12066857 | Price match request | Solved | Normal | Mr. Clovis Schmidt | — | Mr. Lonie Hudson | Chat | shade-matchloyalty | 13h | ●Responded | 4/5 | — | — | Jan 23, 2026 | - |
| 07879459 | Cancel order request | Solved | Normal | Mr. Clovis Schmidt | — |  Chaz Renner | Chat | gift-cardreturns | 2h | ○Sent, no reply | — | — | — | Jan 21, 2026 | - |
| 58715241 | Store experience feedback | Solved | Normal | Mr. Clovis Schmidt | — |  Amely Pacocha | Chat | samplesloyalty | 9d 7h | ⊘Not fired | — | — | — | Jan 19, 2026 | - |
| 11665878 | App crashes at checkout | Solved | Low | Mr. Clovis Schmidt | — |  Dr. Mandy McLaughlin | Chat | samples | 1d 19h | ○Sent, no reply | — | — | — | Jan 16, 2026 | - |
| 71754583 | Insider tier issue | Closed | Low | Mr. Clovis Schmidt | — |  Oscar O'Hara | bopisshade-match | 1h | ●Responded | 5/5 | — | — | Jan 11, 2026 | Jan 15, 2026 | |
| 82254039 | Return after 30-day window | Pending | High | Mr. Clovis Schmidt | — | Katrina Johns | Chat | wholesale | - | —Skipped | — | — | — | Jan 9, 2026 | - |
| 89433633 | Cancel order request | Solved | Normal | Mr. Clovis Schmidt | — |  Kaela Friesen | samplesloyalty | 5h | ●Responded | 10/11 | — | — | Jan 9, 2026 | - | |
| 37571581 | Address change after shipping | Closed | Normal | Mr. Clovis Schmidt | — |  Lily Raynor | vipreturns | 2d 9h | ●Responded | 4/5 | — | — | Jan 9, 2026 | Jan 16, 2026 | |
| 67946756 | Klarna / Afterpay split issue | Closed | Normal | Mr. Clovis Schmidt | — |  Vilma Gusikowski | Chat | shade-match | 13h | ●Responded | 5/5 | — | — | Dec 30, 2025 | Jan 7, 2026 |
| 75230698 | BOPIS pickup not ready | Closed | Urgent | Mr. Clovis Schmidt | — | Chaz Renner | Phone | — | 6d 14h | ●Responded | 1/5 | — | — | Dec 10, 2025 | Dec 19, 2025 |
| 01024593 | Influencer code not working | Pending | Normal | Mr. Clovis Schmidt | — | Katrina Johns | — | - | —Skipped | — | — | — | Nov 20, 2025 | - | |
| 36233212 | Birthday gift not received | Closed | Normal | Mr. Clovis Schmidt | — | Faith Hilll | bopisrefund | 1d 13h | ○Sent, no reply | — | — | — | Nov 19, 2025 | Nov 27, 2025 | |
| 53292502 | Loyalty points not posting | Solved | Normal | Mr. Clovis Schmidt | — | Katrina Johns | returnsdamaged | 3h | ⊘Not fired | — | — | — | Oct 27, 2025 | - | |
| 52574895 | Loyalty points not posting | Solved | Normal | Mr. Clovis Schmidt | — | Vilma Gusikowski | Chat | refundfragrancegift-card | 2h | ○Sent, no reply | — | — | — | Oct 7, 2025 | - |
| 73682512 | Restock alert for backorder | Closed | Urgent | Mr. Clovis Schmidt | — | Lily Raynor | bopisloyalty | 2h | ●Responded | 4/5 | — | — | Sep 22, 2025 | Sep 29, 2025 | |
| 10763645 | Store experience feedback | Pending | Urgent | Mr. Clovis Schmidt | — | Oscar O'Hara | appdamaged | - | —Skipped | — | — | — | Aug 30, 2025 | - | |
| 48460497 | Refund not received | Pending | Low | Mr. Clovis Schmidt | — | Kaela Friesen | — | - | —Skipped | — | — | — | Aug 28, 2025 | - | |
| 03587805 | Wrong shade sent | Closed | Low | Mr. Clovis Schmidt | — |  Mr. Eliza Gerhold IV | Phone | — | 10h | ○Sent, no reply | — | — | — | Aug 14, 2025 | Aug 20, 2025 |
| 41078139 | Restock alert for backorder | Solved | Normal | Mr. Clovis Schmidt | — |  Yazmin Jast | — | 3h | ⊘Not fired | — | — | — | Aug 7, 2025 | - | |
| 77781606 | Where is my order? | Solved | High | Mr. Clovis Schmidt | — | Darryl Jacobi | shippingshade-matchloyalty | 4h | ○Sent, no reply | — | — | — | Jul 25, 2025 | - | |
| 65681696 | BOPIS pickup not ready | Pending | Normal | Mr. Clovis Schmidt | — |  Miss Amber Hintz Sr. | Chat | — | - | —Skipped | — | — | — | Jul 25, 2025 | - |
| 66313997 | Birthday gift not received | Solved | Normal | Mr. Clovis Schmidt | — | Dr. Mandy McLaughlin | shippingvipbopis | 6h | ○Sent, no reply | — | — | — | Jul 18, 2025 | - | |
| 67110568 | Item authenticity concern | Solved | Low | Mr. Clovis Schmidt | — |  Eula McKenzie | vip | 2h | ●Responded | 3/5 | — | — | Jul 12, 2025 | - | |
| 15971349 | Refund not received | Solved | Low | Mr. Clovis Schmidt | — |  Steve O'Conner | damaged | 1h | ○Sent, no reply | — | — | — | May 23, 2025 | - |