Alessandro MacGyver
alice_block-considine@yahoo.com
Showing 1 - 9 of 9
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Resolved my question, just wish the app hadn't logged me out twice during the chat. | 36550626Cancel order request | Alessandro MacGyver |  Vilma Gusikowski | Mar 30, 2026, 1:04 AM |
| 7/11 | I shop here for some categories, not others. | 03869721Missing samples in order | Alessandro MacGyver |  Leonard Waters-Howell | Dec 27, 2025, 10:47 AM |
| 5/5 | Resolved my BOPIS issue at the SoHo store within minutes. Hugo was a gem. | 07986569Address change after shipping | Alessandro MacGyver |  Ignatius Cummerata | Dec 7, 2025, 1:03 PM |
| 10/11 | Love everything about it. The Insider program is genuinely valuable. | 70408112Wrong shade sent | Alessandro MacGyver |  Faith Hilll | Nov 22, 2025, 1:49 PM |
| 10/11 | The brand range alone makes it worth it. Service makes it lifelong. | 49657775Lost package follow-up | Alessandro MacGyver |  Mr. Eliza Gerhold IV | Sep 16, 2025, 8:36 PM |
| 5/5 | Couldn't have been more helpful. Got an Elite member upgrade after one chat. | 39255121Lost package follow-up | Alessandro MacGyver |  Yazmin Jast | Sep 16, 2025, 1:17 PM |
| 4/5 | Pretty easy overall. One extra screen on the return flow than expected. | 84718553Allergic reaction concern | Alessandro MacGyver |  Chaz Renner | Aug 8, 2025, 9:36 PM |
| 5/5 | Honestly the easiest exchange process I've used at any retailer. | 39961671Missing samples in order | Alessandro MacGyver |  Kaela Friesen | Jul 6, 2025, 1:37 PM |
| 10/11 | Best in class. The app is genuinely beautiful and useful. | 67720050Discount code not working | Alessandro MacGyver |  Oscar O'Hara | May 29, 2025, 5:19 AM |