Reina Runte
megan.kiehn85@hotmail.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 1/5 | More fragrance education in the app. | 56317373Missing samples in order | Reina Runte |  Eula McKenzie | Apr 15, 2026, 9:27 PM |
| 4/5 | Solved my return, just needed a couple of follow-ups to get there. | 09127209Price match request | Reina Runte |  Vilma Gusikowski | Feb 28, 2026, 5:47 PM |
| 5/5 | Easiest return I've ever done. Just printed the label and dropped it off. | 00369155Gift card balance question | Reina Runte |  Amely Pacocha | Feb 18, 2026, 3:34 AM |
| 5/5 | Helped me redeem a gift card that wasn't scanning. Sorted in one chat. | 77910142Item authenticity concern | Reina Runte |  Tommy Kuvalis | Feb 3, 2026, 12:24 AM |
| 5/5 | Onboarding was so smooth. Love the personalized routine builder. | 29217142App crashes at checkout | Reina Runte |  Kip Schroeder IV | Jan 31, 2026, 3:59 AM |
| 5/5 | Marie answered my question about which retinol to start with. Detailed, no pressure to upsell. | 78270466Foundation match help | Reina Runte |  Lily Raynor | Jan 24, 2026, 8:58 PM |
| 5/5 | Mailed me a replacement powder after mine arrived broken. Quick and gracious. | 15368585Klarna / Afterpay split issue | Reina Runte |  Katrina Johns | Nov 14, 2025, 5:42 AM |
| 4/5 | Good chat support. Returned product still hadn't been processed when I followed up. | 06306637Cancel order request | Reina Runte |  Mr. Lonie Hudson | Nov 10, 2025, 10:34 PM |
| 7/11 | Solid retailer. Not differentiated enough to recommend over alternatives. | 87254653Restock alert for backorder | Reina Runte | Mr. Lonie Hudson | Oct 29, 2025, 9:40 AM |
| 4/5 | Smooth chat. Just had to scroll to find the right help article first. | 37811332Wrong shade sent | Reina Runte |  Yazmin Jast | Oct 24, 2025, 8:59 PM |
| 9/11 | Bloom understands what a beauty customer actually wants. | 15818808Discount code not working | Reina Runte |  Jacklyn Dare | Oct 12, 2025, 8:38 AM |
| 4/5 | Helpful enough. Took longer than I expected for a simple address change. | 94576794Refund not received | Reina Runte |  Garth Dooley | Sep 14, 2025, 12:56 PM |