Ludwig Ratke
missouri.klocko53@hotmail.com
Showing 1 - 9 of 9
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 2/5 | Got brushed off when I asked about the damaged shipment. | 48663066Pro discount enrollment | May 23, 2026, 2:48 AM | ||
| 5/5 | Got my points credited back for an order I had to cancel. Super easy. | 06623214Foundation match help | Feb 21, 2026, 4:43 PM | ||
| 5/5 | Five stars. Marisol matched my undertone perfectly over a quick chat. | 00566035Birthday gift not received | Feb 6, 2026, 12:14 PM | ||
| 5/5 | Better samples program — let me actually pick what I want to try. | 38086112Store experience feedback | Jan 18, 2026, 10:57 PM | ||
| 4/5 | Got my issue handled. Slightly long wait but the agent more than made up for it. | 81743612Missing items in shipment | Nov 24, 2025, 3:51 AM | ||
| 3/5 | Got the replacement but it took three back-and-forths to confirm the shade. | 50535584Insider tier issue | Jul 4, 2025, 7:49 PM | ||
| 2/5 | Felt like I was talking to a script. Same response three times. | 09959593Birthday gift not received | Jun 30, 2025, 11:36 PM | ||
| 10/11 | Would recommend in a heartbeat. The samples program alone is worth signing up for. | 05576863Wholesale order question | Jun 19, 2025, 3:13 AM | ||
| 5/5 | Signing up was effortless and they sent samples that match my profile. | 30462369Gift card balance question | Jun 1, 2025, 4:51 PM |