Ludwig Ratke
missouri.klocko53@hotmail.com
Showing 1 - 32 of 32
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 51132274 | Missing items in shipment | Solved | Normal | Ludwig Ratke | — |  Mr. Cade Senger | Social | appshippingshade-match | 1d 2h | ⊘Not fired | — | — | — | May 22, 2026 | - |
| 48663066 | Pro discount enrollment | Solved | Normal | Ludwig Ratke | — |  Eula McKenzie | Chat | shade-matchdamagedvip | 4h | ●Responded | 2/5 | — | — | May 22, 2026 | - |
| 18354055 | Cancel subscription / Auto-replenish | Solved | Normal | Ludwig Ratke | — |  Dr. Mandy McLaughlin | — | 4h | ○Sent, no reply | — | — | — | May 15, 2026 | - | |
| 01625382 | App login problem | Closed | Low | Ludwig Ratke | — | Dr. Mandy McLaughlin | Chat | bopisshippingapp | 2h | ○Sent, no reply | — | — | — | Apr 3, 2026 | Apr 9, 2026 |
| 59399833 | BOPIS order cancelled at store | Pending | Normal | Ludwig Ratke | — |  Mr. Skyla Trantow | damagedrefundsamples | - | —Skipped | — | — | — | Mar 17, 2026 | - | |
| 06623214 | Foundation match help | Closed | Normal | Ludwig Ratke | — |  Vilma Gusikowski | — | 4h | ●Responded | 5/5 | — | — | Feb 19, 2026 | Feb 20, 2026 | |
| 34068353 | Restock alert for backorder | Closed | Normal | Ludwig Ratke | — | Mr. Cade Senger | Social | vipshade-matchreturns | 6h | ⊘Not fired | — | — | — | Feb 17, 2026 | Feb 24, 2026 |
| 00566035 | Birthday gift not received | Solved | Normal | Ludwig Ratke | — |  Mr. Lonie Hudson | Chat | refundfragrancevip | 2h | ●Responded | 5/5 | — | — | Feb 5, 2026 | - |
| 06301324 | Where is my order? | Closed | Normal | Ludwig Ratke | — |  Chaz Renner | Chat | loyaltyfragrancesamples | 2d 6h | ○Sent, no reply | — | — | — | Feb 4, 2026 | Feb 12, 2026 |
| 57496352 | Missing items in shipment | Solved | Low | Ludwig Ratke | — |  Leonard Waters-Howell | fragranceshippingwholesale | 6h | ○Sent, no reply | — | — | — | Feb 2, 2026 | - | |
| 38086112 | Store experience feedback | Closed | Normal | Ludwig Ratke | — |  Oscar O'Hara | Chat | influencerrefundreturns | 2h | ●Responded | 5/5 | — | — | Jan 17, 2026 | Jan 22, 2026 |
| 43691226 | BOPIS order cancelled at store | Solved | Normal | Ludwig Ratke | — |  Ignatius Cummerata | Chat | — | 4h | ○Sent, no reply | — | — | — | Jan 4, 2026 | - |
| 47018570 | Store experience feedback | Open | Normal | Ludwig Ratke | — | Ignatius Cummerata | influencershipping | - | —Skipped | — | — | — | Dec 28, 2025 | - | |
| 87485539 | Foundation match help | Closed | Normal | Ludwig Ratke | — | Mr. Lonie Hudson | shade-match | 10h | ○Sent, no reply | — | — | — | Dec 12, 2025 | Dec 19, 2025 | |
| 65536140 | Loyalty points not posting | Solved | Normal | Ludwig Ratke | — | Mr. Cade Senger | Social | damagedbopis | 17h | ⊘Not fired | — | — | — | Dec 4, 2025 | - |
| 81743612 | Missing items in shipment | Solved | Normal | Ludwig Ratke | — |  Jacklyn Dare | shippingsamplesgift-card | 1d 7h | ●Responded | 4/5 | — | — | Nov 21, 2025 | - | |
| 86754597 | Cancel subscription / Auto-replenish | Solved | Normal | Ludwig Ratke | — |  Mr. Eliza Gerhold IV | Chat | bopisvipshade-match | 4h | ○Sent, no reply | — | — | — | Oct 24, 2025 | - |
| 87105646 | Gift card balance question | Solved | High | Ludwig Ratke | — |  Steve O'Conner | gift-cardshade-matchwholesale | 4d 10h | ○Sent, no reply | — | — | — | Sep 27, 2025 | - | |
| 25177876 | Refund not received | Solved | Normal | Ludwig Ratke | — |  Miss Amber Hintz Sr. | — | 22h | ○Sent, no reply | — | — | — | Sep 14, 2025 | - | |
| 23133955 | Address change after shipping | Pending | Low | Ludwig Ratke | — |  Darryl Jacobi | Phone | loyaltysamples | - | —Skipped | — | — | — | Sep 3, 2025 | - |
| 48522653 | Return after 30-day window | Pending | Normal | Ludwig Ratke | — |  Julie Hodkiewicz | Chat | gift-cardsamples | - | —Skipped | — | — | — | Aug 25, 2025 | - |
| 63960715 | Shipping cost question | Closed | Normal | Ludwig Ratke | — | Jacklyn Dare | returnsrefundinfluencer | 2h | ○Sent, no reply | — | — | — | Aug 12, 2025 | Aug 15, 2025 | |
| 20472704 | Restock alert for backorder | Solved | High | Ludwig Ratke | — | Dr. Mandy McLaughlin | loyalty | 19h | ○Sent, no reply | — | — | — | Jul 30, 2025 | - | |
| 27650432 | Foundation match help | Solved | Normal | Ludwig Ratke | — |  Lily Raynor | Phone | shipping | 5h | ○Sent, no reply | — | — | — | Jul 11, 2025 | - |
| 56331641 | Cancel order request | Pending | Normal | Ludwig Ratke | — | Darryl Jacobi | Chat | — | - | —Skipped | — | — | — | Jul 4, 2025 | - |
| 50535584 | Insider tier issue | Closed | Low | Ludwig Ratke | — | Ignatius Cummerata | influencer | 3d 7h | ●Responded | 3/5 | — | — | Jun 29, 2025 | Jul 7, 2025 | |
| 09959593 | Birthday gift not received | Solved | High | Ludwig Ratke | — | Steve O'Conner | loyalty | 14h | ●Responded | 2/5 | — | — | Jun 29, 2025 | - | |
| 69965165 | Wrong shade sent | Solved | Low | Ludwig Ratke | — |  Amely Pacocha | — | 18h | ○Sent, no reply | — | — | — | Jun 18, 2025 | - | |
| 05576863 | Wholesale order question | Solved | Normal | Ludwig Ratke | — | Steve O'Conner | Chat | — | 3h | ●Responded | 10/11 | — | — | Jun 18, 2025 | - |
| 39914616 | Item authenticity concern | Closed | Normal | Ludwig Ratke | — | Amely Pacocha | Chat | samplesappinfluencer | 4h | ○Sent, no reply | — | — | — | Jun 10, 2025 | Jun 13, 2025 |
| 30462369 | Gift card balance question | Solved | Low | Ludwig Ratke | — | Leonard Waters-Howell | Chat | returnsshade-matchbopis | 2h | ●Responded | 5/5 | — | — | May 31, 2025 | - |
| 72447907 | Store experience feedback | Pending | Normal | Ludwig Ratke | — |  Faith Hilll | Chat | influencerapp | - | —Skipped | — | — | — | May 24, 2025 | - |