Myriam Rau
jonathan.schimmel10@yahoo.com
Showing 1 - 15 of 15
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 7/11 | Generally good. A few things could be better but no complaints. | 99349993Item authenticity concern | Myriam Rau |  Garth Dooley | May 19, 2026, 8:51 PM |
| 5/5 | Honestly the easiest exchange process I've used at any retailer. | 28723100BOPIS pickup not ready | Myriam Rau |  Dr. Mandy McLaughlin | May 5, 2026, 12:53 PM |
| 3/5 | Took two chats to get the issue solved. Each agent gave me different info. | 91545128Wholesale order question | Myriam Rau |  Mr. Lonie Hudson | Apr 12, 2026, 10:30 PM |
| 4/5 | Resolved fine. The first agent transferred me but the second one nailed it. | 51959611Cancel order request | Myriam Rau |  Jacklyn Dare | Mar 19, 2026, 11:35 AM |
| 5/5 | The Beauty Advisor recommended a moisturizer for my rosacea that actually works. | 50325597Return after 30-day window | Myriam Rau |  Faith Hilll | Feb 22, 2026, 9:53 PM |
| 5/5 | Mailed me a replacement powder after mine arrived broken. Quick and gracious. | 19031052Birthday gift not received | Myriam Rau |  Ignatius Cummerata | Jan 24, 2026, 5:33 PM |
| 4/5 | Got there in the end. The chat went in circles for a bit. | 42256765Missing samples in order | Myriam Rau |  Yazmin Jast | Jan 7, 2026, 9:50 PM |
| 3/5 | It worked out. Wish I hadn't had to explain my return policy back to them. | 26606734Address change after shipping | Myriam Rau |  Oscar O'Hara | Nov 23, 2025, 10:57 AM |
| 3/5 | Resolved but I had to dig for the right form. | 89478771BOPIS order cancelled at store | Myriam Rau |  Mr. Skyla Trantow | Oct 15, 2025, 4:00 AM |
| 5/5 | First time ordering and I'll definitely be back. Smooth from start to finish. | 59318183Cancel order request | Myriam Rau | Faith Hilll | Sep 23, 2025, 4:22 AM |
| 4/5 | Great overall, just took a bit longer than I expected on chat. | 33464602Cancel order request | Myriam Rau |  Steve O'Conner | Aug 30, 2025, 5:10 AM |
| 5/5 | First app open and I already feel like a VIP. Lovely. | 68871139Loyalty points not posting | Myriam Rau |  Mr. Cade Senger | Jul 10, 2025, 4:06 PM |
| 10/11 | Their personalization is unreal. Like having a personal Beauty Advisor. | 97098778BOPIS pickup not ready | Myriam Rau | Ignatius Cummerata | Jun 26, 2025, 11:43 AM |
| 4/5 | Mostly happy. Replacement product was sent but in the wrong shade initially. | 27580730Restock alert for backorder | Myriam Rau | Ignatius Cummerata | Jun 25, 2025, 5:11 PM |
| 2/5 | Onboarding was clunky. Quiz kept resetting. | 69082670Allergic reaction concern | Myriam Rau |  Tommy Kuvalis | May 31, 2025, 7:57 AM |