Myriam Rau
jonathan.schimmel10@yahoo.com
Showing 1 - 42 of 42
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 63854263 | Order arrived damaged | Solved | Normal | Myriam Rau | — |  Mr. Skyla Trantow | Chat | loyalty | 18h | ○Sent, no reply | — | — | — | May 20, 2026 | - |
| 99349993 | Item authenticity concern | Solved | Normal | Myriam Rau | — |  Garth Dooley | — | 3h | ●Responded | 7/11 | — | — | May 19, 2026 | - | |
| 81160256 | Lost package follow-up | Open | Normal | Myriam Rau | — |  Julie Hodkiewicz | fragrancesamplesrefund | - | —Skipped | — | — | — | May 11, 2026 | - | |
| 28723100 | BOPIS pickup not ready | Solved | Normal | Myriam Rau | — |  Dr. Mandy McLaughlin | Chat | vipwholesale | 21h | ●Responded | 5/5 | — | — | May 3, 2026 | - |
| 28794812 | Order arrived damaged | Solved | Normal | Myriam Rau | — |  Vilma Gusikowski | Chat | — | 4d 6h | ○Sent, no reply | — | — | — | Apr 17, 2026 | - |
| 91545128 | Wholesale order question | Solved | Low | Myriam Rau | — |  Mr. Lonie Hudson | Chat | damaged | 3h | ●Responded | 3/5 | — | — | Apr 12, 2026 | - |
| 51959611 | Cancel order request | Solved | Low | Myriam Rau | — |  Jacklyn Dare | wholesalesamplesloyalty | 1d 7h | ●Responded | 4/5 | — | — | Mar 16, 2026 | - | |
| 74368514 | Return after 30-day window | Solved | Normal | Myriam Rau | — |  Eula McKenzie | Chat | shipping | 5h | ⊘Not fired | — | — | — | Mar 13, 2026 | - |
| 55124398 | Missing samples in order | Open | High | Myriam Rau | — | Mr. Skyla Trantow | — | - | —Skipped | — | — | — | Feb 28, 2026 | - | |
| 49866828 | Insider tier issue | Open | Low | Myriam Rau | — |  Miss Amber Hintz Sr. | — | - | —Skipped | — | — | — | Feb 24, 2026 | - | |
| 50325597 | Return after 30-day window | Solved | Normal | Myriam Rau | — |  Faith Hilll | Chat | — | 12h | ●Responded | 5/5 | — | — | Feb 20, 2026 | - |
| 33856389 | Birthday gift not received | Pending | Normal | Myriam Rau | — | Julie Hodkiewicz | — | - | —Skipped | — | — | — | Feb 18, 2026 | - | |
| 55997364 | Where is my order? | Solved | Normal | Myriam Rau | — |  Leonard Waters-Howell | Chat | bopis | 10h | ○Sent, no reply | — | — | — | Feb 10, 2026 | - |
| 19031052 | Birthday gift not received | Solved | High | Myriam Rau | — |  Ignatius Cummerata | refundshippingbopis | 1d | ●Responded | 5/5 | — | — | Jan 22, 2026 | - | |
| 42256765 | Missing samples in order | Closed | Normal | Myriam Rau | — |  Yazmin Jast | wholesaleloyalty | 6h | ●Responded | 4/5 | — | — | Jan 7, 2026 | Jan 10, 2026 | |
| 55593758 | Price match request | Solved | Normal | Myriam Rau | — | Yazmin Jast | — | 1d 6h | ○Sent, no reply | — | — | — | Dec 31, 2025 | - | |
| 94337531 | Birthday gift not received | Solved | Low | Myriam Rau | — |  Mr. Cade Senger | Social | — | 4h | ⊘Not fired | — | — | — | Dec 9, 2025 | - |
| 88431508 | Foundation match help | Solved | High | Myriam Rau | — |  Amely Pacocha | Chat | — | 4h | ○Sent, no reply | — | — | — | Dec 5, 2025 | - |
| 26606734 | Address change after shipping | Solved | Normal | Myriam Rau | — |  Oscar O'Hara | shippingviployalty | 3h | ●Responded | 3/5 | — | — | Nov 21, 2025 | - | |
| 57336466 | Address change after shipping | Closed | Urgent | Myriam Rau | — | Oscar O'Hara | Chat | viprefundreturns | 8h | ⊘Not fired | — | — | — | Nov 8, 2025 | Nov 10, 2025 |
| 05470947 | Shipping cost question | Pending | Normal | Myriam Rau | — | Garth Dooley | gift-cardvipsamples | - | —Skipped | — | — | — | Nov 2, 2025 | - | |
| 31588011 | Foundation match help | Closed | Normal | Myriam Rau | — | Amely Pacocha | gift-card | 4h | ○Sent, no reply | — | — | — | Oct 24, 2025 | Oct 29, 2025 | |
| 72873187 | Lost package follow-up | Solved | Normal | Myriam Rau | — |  Lily Raynor | — | 7h | ○Sent, no reply | — | — | — | Oct 16, 2025 | - | |
| 89478771 | BOPIS order cancelled at store | Closed | High | Myriam Rau | — | Mr. Skyla Trantow | Chat | returnsrefund | 1d 11h | ●Responded | 3/5 | — | — | Oct 13, 2025 | Oct 19, 2025 |
| 50326100 | Missing samples in order | Solved | Normal | Myriam Rau | — | Miss Amber Hintz Sr. | — | 19h | ○Sent, no reply | — | — | — | Oct 10, 2025 | - | |
| 59318183 | Cancel order request | Solved | Urgent | Myriam Rau | — | Faith Hilll | returnswholesale | 1h | ●Responded | 5/5 | — | — | Sep 21, 2025 | - | |
| 81538437 | Store experience feedback | Solved | Low | Myriam Rau | — |  Tommy Kuvalis | Chat | loyaltygift-card | 22h | ○Sent, no reply | — | — | — | Sep 18, 2025 | - |
| 29731788 | Shipping cost question | Solved | Normal | Myriam Rau | — | Eula McKenzie | gift-card | 19h | ⊘Not fired | — | — | — | Sep 4, 2025 | - | |
| 33464602 | Cancel order request | Solved | Normal | Myriam Rau | — |  Steve O'Conner | Chat | vipwholesale | 1h | ●Responded | 4/5 | — | — | Aug 29, 2025 | - |
| 66164550 | App crashes at checkout | Solved | Normal | Myriam Rau | — |  Kaela Friesen | shade-match | 6h | ⊘Not fired | — | — | — | Jul 8, 2025 | - | |
| 68871139 | Loyalty points not posting | Solved | High | Myriam Rau | — | Mr. Cade Senger | Phone | fragrancedamaged | 3h | ●Responded | 5/5 | — | — | Jul 8, 2025 | - |
| 08261380 | Restock alert for backorder | Solved | Normal | Myriam Rau | — | Oscar O'Hara | influencergift-card | 4h | ○Sent, no reply | — | — | — | Jul 1, 2025 | - | |
| 97303335 | Missing samples in order | Open | Normal | Myriam Rau | — | Tommy Kuvalis | Chat | samplesshipping | - | —Skipped | — | — | — | Jul 1, 2025 | - |
| 65046519 | Where is my order? | Solved | Normal | Myriam Rau | — | Julie Hodkiewicz | shippingvip | 1d 11h | ○Sent, no reply | — | — | — | Jun 26, 2025 | - | |
| 97098778 | BOPIS pickup not ready | Solved | Normal | Myriam Rau | — | Ignatius Cummerata | — | 15h | ●Responded | 10/11 | — | — | Jun 25, 2025 | - | |
| 27580730 | Restock alert for backorder | Closed | Urgent | Myriam Rau | — | Ignatius Cummerata | samplesvipgift-card | 23h | ●Responded | 4/5 | — | — | Jun 23, 2025 | Jun 27, 2025 | |
| 70836106 | App login problem | Closed | Normal | Myriam Rau | — | Tommy Kuvalis | Chat | — | 20h | ○Sent, no reply | — | — | — | Jun 20, 2025 | Jun 26, 2025 |
| 32855072 | Missing samples in order | Solved | Normal | Myriam Rau | — | Steve O'Conner | Social | — | 2h | ⊘Not fired | — | — | — | Jun 13, 2025 | - |
| 58971584 | Order arrived damaged | Solved | Normal | Myriam Rau | — |  Darryl Jacobi | fragrancevip | 4h | ○Sent, no reply | — | — | — | Jun 9, 2025 | - | |
| 05110196 | Gift card balance question | Solved | Normal | Myriam Rau | — |  Chaz Renner | Chat | returns | 6h | ⊘Not fired | — | — | — | May 31, 2025 | - |
| 69082670 | Allergic reaction concern | Solved | Normal | Myriam Rau | — | Tommy Kuvalis | Chat | — | 4h | ●Responded | 2/5 | — | — | May 29, 2025 | - |
| 56025350 | Cancel order request | Solved | Normal | Myriam Rau | — | Steve O'Conner | Chat | refundbopis | 1d 8h | ○Sent, no reply | — | — | — | May 26, 2025 | - |