Colten Skiles
brendan.shields@yahoo.com
Showing 1 - 16 of 16
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 3/5 | Three chats, two different answers, finally got resolved. | 13429187Loyalty points not posting | Colten Skiles |  Mr. Lonie Hudson | Mar 22, 2026, 5:09 PM |
| 4/5 | Liked the experience. App could be slightly faster. | 80088170Refund not received | Colten Skiles |  Miss Amber Hintz Sr. | Mar 12, 2026, 8:33 PM |
| 9/11 | The brand range alone makes it worth it. Service makes it lifelong. | 75224122Cancel subscription / Auto-replenish | Colten Skiles |  Oscar O'Hara | Feb 18, 2026, 5:00 PM |
| 5/5 | First time ordering and I'll definitely be back. Smooth from start to finish. | 07382813Store experience feedback | Colten Skiles |  Ignatius Cummerata | Jan 29, 2026, 4:07 PM |
| 5/5 | Helpful self-service flow handled everything without me needing to chat. | 81384090BOPIS order cancelled at store | Colten Skiles |  Eula McKenzie | Jan 28, 2026, 6:52 PM |
| 4/5 | Resolved fine. The first agent transferred me but the second one nailed it. | 20305137Shipping cost question | Colten Skiles |  Lily Raynor | Jan 8, 2026, 1:44 AM |
| 4/5 | Nice agent. Would have been nice to get a small gesture after the order was so delayed. | 72897489Question about product ingredients | Colten Skiles | Miss Amber Hintz Sr. | Dec 7, 2025, 3:16 PM |
| 3/5 | Got the replacement but it took three back-and-forths to confirm the shade. | 66228609Cancel subscription / Auto-replenish | Colten Skiles | Ignatius Cummerata | Nov 21, 2025, 2:33 AM |
| 5/5 | Best beauty retail experience I've had online. Order arrived in two days, all perfectly packaged. | 77775725Cancel order request | Colten Skiles | Mr. Lonie Hudson | Nov 15, 2025, 12:50 AM |
| 10/11 | Bloom is my go-to for skincare. Wouldn't shop anywhere else. | 48447601App login problem | Colten Skiles |  Mr. Cade Senger | Nov 8, 2025, 4:07 AM |
| 9/11 | Bloom is my go-to for skincare. Wouldn't shop anywhere else. | 89883233Loyalty points not posting | Colten Skiles |  Kaela Friesen | Sep 9, 2025, 9:17 AM |
| 4/5 | Quick resolution, only had to enter the order number twice. | 46216410Store experience feedback | Colten Skiles |  Julie Hodkiewicz | Aug 29, 2025, 11:12 PM |
| 3/5 | Resolved but I had to dig for the right form. | 13195433Refund not received | Colten Skiles |  Chaz Renner | Aug 10, 2025, 12:58 PM |
| 5/5 | Returned my serum no questions asked, refund hit my card the next day. | 98381571Gift card balance question | Colten Skiles |  Dr. Mandy McLaughlin | Jul 24, 2025, 11:00 PM |
| 10/11 | Best in class. The app is genuinely beautiful and useful. | 55939963Restock alert for backorder | Colten Skiles | Ignatius Cummerata | Jul 10, 2025, 2:13 AM |
| 1/5 | Faster customer service response times. | 37916642Missing items in shipment | Colten Skiles |  Katrina Johns | May 26, 2025, 11:29 AM |