Marquise Harvey
levi13@yahoo.com
Showing 1 - 42 of 42
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 77622205 | Item authenticity concern | Solved | Low | Marquise Harvey | — |  Vilma Gusikowski | bopissamplesvip | 11h | ○Sent, no reply | — | — | — | May 20, 2026 | - | |
| 21560523 | Where is my order? | Solved | Normal | Marquise Harvey | — |  Chaz Renner | Chat | refundapp | 2d 7h | ●Responded | 3/5 | — | — | May 15, 2026 | - |
| 35957639 | Lost package follow-up | Solved | Normal | Marquise Harvey | — |  Darryl Jacobi | Chat | samplesrefund | 4h | ○Sent, no reply | — | — | — | May 7, 2026 | - |
| 98338575 | Insider tier issue | Open | Normal | Marquise Harvey | — |  Julie Hodkiewicz | Chat | loyalty | - | —Skipped | — | — | — | May 2, 2026 | - |
| 91220289 | Shipping cost question | Solved | High | Marquise Harvey | — |  Mr. Cade Senger | shade-match | 4h | ○Sent, no reply | — | — | — | Apr 15, 2026 | - | |
| 00855617 | Restock alert for backorder | Closed | Normal | Marquise Harvey | — |  Mr. Eliza Gerhold IV | Chat | appshade-matchshipping | 6h | ●Responded | 5/5 | — | — | Apr 14, 2026 | Apr 21, 2026 |
| 09703791 | Question about product ingredients | Solved | Normal | Marquise Harvey | — | Vilma Gusikowski | — | 1d 12h | ●Responded | 4/5 | — | — | Apr 14, 2026 | - | |
| 81040098 | Gift card balance question | Open | Normal | Marquise Harvey | — |  Steve O'Conner | Chat | returnsshipping | - | —Skipped | — | — | — | Mar 25, 2026 | - |
| 97157196 | Item authenticity concern | Solved | Low | Marquise Harvey | — |  Ignatius Cummerata | Chat | fragranceshade-matchinfluencer | 8h | ⊘Not fired | — | — | — | Mar 13, 2026 | - |
| 30051230 | BOPIS pickup not ready | Open | Normal | Marquise Harvey | — |  Amely Pacocha | Chat | influencervipbopis | - | —Skipped | — | — | — | Mar 10, 2026 | - |
| 15855656 | BOPIS order cancelled at store | Solved | Urgent | Marquise Harvey | — | Ignatius Cummerata | wholesalegift-cardrefund | 16h | ●Responded | 5/5 | — | — | Mar 1, 2026 | - | |
| 49329700 | Wholesale order question | Solved | High | Marquise Harvey | — | Steve O'Conner | Social | — | 5h | ⊘Not fired | — | — | — | Feb 28, 2026 | - |
| 54319849 | Item authenticity concern | Closed | Normal | Marquise Harvey | — |  Kip Schroeder IV | bopis | 10h | ⊘Not fired | — | — | — | Feb 23, 2026 | Mar 3, 2026 | |
| 73629781 | Discount code not working | Closed | Normal | Marquise Harvey | — |  Oscar O'Hara | Chat | shade-matchbopisfragrance | 5h | ●Responded | 5/5 | — | — | Feb 21, 2026 | Feb 28, 2026 |
| 06859361 | Foundation match help | Closed | Normal | Marquise Harvey | — | Ignatius Cummerata | Chat | returnssamples | 6h | ○Sent, no reply | — | — | — | Feb 13, 2026 | Feb 17, 2026 |
| 72220702 | Loyalty points not posting | Solved | Normal | Marquise Harvey | — | Julie Hodkiewicz | viployalty | 11h | ○Sent, no reply | — | — | — | Feb 13, 2026 | - | |
| 76361818 | Order arrived damaged | Solved | Normal | Marquise Harvey | — | Kip Schroeder IV | fragrance | 5h | ○Sent, no reply | — | — | — | Feb 2, 2026 | - | |
| 78617598 | App login problem | Closed | Normal | Marquise Harvey | — |  Eula McKenzie | shipping | 2d 7h | ⊘Not fired | — | — | — | Jan 30, 2026 | Feb 2, 2026 | |
| 94560723 | Shipping cost question | Solved | Normal | Marquise Harvey | — |  Tommy Kuvalis | Social | wholesale | 5h | ⊘Not fired | — | — | — | Jan 21, 2026 | - |
| 84157087 | Foundation match help | Solved | Normal | Marquise Harvey | — | Chaz Renner | refund | 4h | ●Responded | 5/5 | — | — | Jan 9, 2026 | - | |
| 37509271 | App crashes at checkout | Pending | Low | Marquise Harvey | — | Darryl Jacobi | Chat | bopisrefundfragrance | - | —Skipped | — | — | — | Dec 29, 2025 | - |
| 00679033 | Allergic reaction concern | Solved | Normal | Marquise Harvey | — | Vilma Gusikowski | Chat | — | 3h | ○Sent, no reply | — | — | — | Dec 18, 2025 | - |
| 97669791 | App crashes at checkout | Solved | Low | Marquise Harvey | — | Chaz Renner | Phone | vipdamaged | 4h | ○Sent, no reply | — | — | — | Dec 9, 2025 | - |
| 61727697 | Address change after shipping | Closed | Urgent | Marquise Harvey | — | Chaz Renner | — | 22h | ●Responded | 7/11 | — | — | Nov 10, 2025 | Nov 16, 2025 | |
| 46529404 | Klarna / Afterpay split issue | Pending | Normal | Marquise Harvey | — | Ignatius Cummerata | Chat | — | - | —Skipped | — | — | — | Nov 7, 2025 | - |
| 81514243 | Wrong shade sent | Solved | Normal | Marquise Harvey | — | Mr. Cade Senger | samples | 10h | ●Responded | 7/11 | — | — | Nov 5, 2025 | - | |
| 88161092 | Discount code not working | Closed | Normal | Marquise Harvey | — | Kip Schroeder IV | fragranceviprefund | 1h | ●Responded | 5/5 | — | — | Nov 3, 2025 | Nov 7, 2025 | |
| 57074138 | Birthday gift not received | Solved | Normal | Marquise Harvey | — | Mr. Cade Senger | returnsloyalty | 19h | ●Responded | 5/5 | — | — | Nov 2, 2025 | - | |
| 92633141 | Missing items in shipment | Closed | Normal | Marquise Harvey | — | Mr. Cade Senger | Chat | shade-match | 20h | ●Responded | 5/5 | — | — | Oct 29, 2025 | Oct 31, 2025 |
| 26059929 | Address change after shipping | Solved | High | Marquise Harvey | — | Tommy Kuvalis | influencer | 4d 7h | ○Sent, no reply | — | — | — | Oct 15, 2025 | - | |
| 90058778 | Missing samples in order | Open | Low | Marquise Harvey | — | Ignatius Cummerata | damagedvip | - | —Skipped | — | — | — | Oct 15, 2025 | - | |
| 17319907 | BOPIS order cancelled at store | Pending | Normal | Marquise Harvey | — |  Mr. Skyla Trantow | — | - | —Skipped | — | — | — | Sep 20, 2025 | - | |
| 63252252 | Where is my order? | Solved | Low | Marquise Harvey | — | Mr. Cade Senger | Phone | — | 3h | ○Sent, no reply | — | — | — | Sep 17, 2025 | - |
| 86130896 | Insider tier issue | Open | Low | Marquise Harvey | — | Vilma Gusikowski | Chat | loyalty | - | —Skipped | — | — | — | Sep 10, 2025 | - |
| 72788222 | Allergic reaction concern | Solved | Normal | Marquise Harvey | — | Ignatius Cummerata | Chat | — | 23h | ○Sent, no reply | — | — | — | Aug 18, 2025 | - |
| 65781144 | Wrong shade sent | Pending | Normal | Marquise Harvey | — | Ignatius Cummerata | Chat | app | - | —Skipped | — | — | — | Aug 5, 2025 | - |
| 59841147 | Klarna / Afterpay split issue | Solved | Normal | Marquise Harvey | — |  Mr. Lonie Hudson | vipgift-card | 5h | ●Responded | 5/5 | — | — | Aug 3, 2025 | - | |
| 34714671 | Birthday gift not received | Solved | Normal | Marquise Harvey | — | Tommy Kuvalis | returnsfragrancebopis | 2h | ⊘Not fired | — | — | — | Jul 24, 2025 | - | |
| 76346192 | Refund not received | Closed | Normal | Marquise Harvey | — | Eula McKenzie | damagedshade-matchinfluencer | 2h | ○Sent, no reply | — | — | — | Jul 4, 2025 | Jul 6, 2025 | |
| 72323081 | Gift card balance question | Closed | Normal | Marquise Harvey | — | Mr. Eliza Gerhold IV | loyaltyvipgift-card | 6h | ○Sent, no reply | — | — | — | Jun 19, 2025 | Jun 20, 2025 | |
| 02144837 | Order arrived damaged | Solved | High | Marquise Harvey | — |  Faith Hilll | Phone | refundreturns | 5h | ○Sent, no reply | — | — | — | Jun 6, 2025 | - |
| 59675300 | Restock alert for backorder | Pending | Normal | Marquise Harvey | — | Ignatius Cummerata | Chat | samplesshippinginfluencer | - | —Skipped | — | — | — | Jun 2, 2025 | - |