Eloy Glover
vanessa.vonrueden93@yahoo.com
Showing 1 - 13 of 13
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/11 | The app is slow and buggy now. Lost trust in the brand. | 96126328Pro discount enrollment | May 22, 2026, 10:09 AM | ||
| 4/5 | Nice agent. Would have been nice to get a small gesture after the order was so delayed. | 45139619Where is my order? | May 3, 2026, 9:40 AM | ||
| 9/11 | Already referred three friends. They all love it too. | 48435282Lost package follow-up | Mar 27, 2026, 7:43 PM | ||
| 4/5 | Helpful enough. Took longer than I expected for a simple address change. | 73057533Wholesale order question | Mar 5, 2026, 4:23 PM | ||
| 3/5 | Better samples program — let me actually pick what I want to try. | 15455604App crashes at checkout | Feb 9, 2026, 8:04 AM | ||
| 4/5 | Great overall, just took a bit longer than I expected on chat. | 38037535Return after 30-day window | Jan 4, 2026, 12:48 PM | ||
| 2/5 | Customer service has gone downhill. Used to love this brand. | 42333328Klarna / Afterpay split issue | Dec 17, 2025, 10:52 AM | ||
| 5/5 | Couldn't be happier. They threw in extra samples I'd been wanting to try. | 54818354Pro discount enrollment | Nov 23, 2025, 2:38 PM | ||
| 4/5 | Mostly happy. Replacement product was sent but in the wrong shade initially. | 86390331Discount code not working | Sep 28, 2025, 6:39 PM | ||
| 4/5 | Integrate the wishlist with stock alerts. | 24758769Cancel subscription / Auto-replenish | Sep 22, 2025, 4:23 AM | ||
| 4/5 | Nice intro. The routine builder felt rushed. | 13216572Return after 30-day window | Sep 10, 2025, 11:46 PM | ||
| 3/5 | It worked out. Wish I hadn't had to explain my return policy back to them. | 13942190Question about product ingredients | Sep 7, 2025, 5:33 PM | ||
| 5/5 | Got my Klarna split sorted out in two messages. So easy. | 31158526Wrong shade sent | Jul 29, 2025, 6:41 AM |