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CustomersEloy Glover

Eloy Glover

vanessa.vonrueden93@yahoo.com
Tickets38Responses13
Showing 1 - 13 of 13
Rating
Comment
Ticket
Customer
Team member
Responded
4/11The app is slow and buggy now. Lost trust in the brand.96126328Pro discount enrollmentEloy GloverLeonard Waters-HowellMay 22, 2026, 10:09 AM
4/5Nice agent. Would have been nice to get a small gesture after the order was so delayed.45139619Where is my order?Eloy GloverLily RaynorMay 3, 2026, 9:40 AM
9/11Already referred three friends. They all love it too.48435282Lost package follow-upEloy GloverIgnatius CummerataMar 27, 2026, 7:43 PM
4/5Helpful enough. Took longer than I expected for a simple address change.73057533Wholesale order questionEloy GloverEula McKenzieMar 5, 2026, 4:23 PM
3/5Better samples program — let me actually pick what I want to try.15455604App crashes at checkoutEloy GloverTommy KuvalisFeb 9, 2026, 8:04 AM
4/5Great overall, just took a bit longer than I expected on chat.38037535Return after 30-day windowEloy GloverKatrina JohnsJan 4, 2026, 12:48 PM
2/5Customer service has gone downhill. Used to love this brand.42333328Klarna / Afterpay split issueEloy GloverGarth DooleyDec 17, 2025, 10:52 AM
5/5Couldn't be happier. They threw in extra samples I'd been wanting to try.54818354Pro discount enrollmentEloy GloverKaela FriesenNov 23, 2025, 2:38 PM
4/5Mostly happy. Replacement product was sent but in the wrong shade initially.86390331Discount code not workingEloy GloverLeonard Waters-HowellSep 28, 2025, 6:39 PM
4/5Integrate the wishlist with stock alerts.24758769Cancel subscription / Auto-replenishEloy GloverMr. Eliza Gerhold IVSep 22, 2025, 4:23 AM
4/5Nice intro. The routine builder felt rushed.13216572Return after 30-day windowEloy GloverEula McKenzieSep 10, 2025, 11:46 PM
3/5It worked out. Wish I hadn't had to explain my return policy back to them.13942190Question about product ingredientsEloy GloverEula McKenzieSep 7, 2025, 5:33 PM
5/5Got my Klarna split sorted out in two messages. So easy.31158526Wrong shade sentEloy GloverDr. Mandy McLaughlinJul 29, 2025, 6:41 AM
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Properties

Customer
Name
Eloy Glover
Email
vanessa.vonrueden93@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
dry
Loyalty points
417
Lifetime spend
—
Last purchase
—
Skin tone
medium
Foundation shade
32N
Skin concerns
—
Allergies / restrictions
paraben-free, latex-allergy
Favorite brands
Le Labo, Drunk Elephant
YTD spend
1,674
App installed
Yes
App last opened
May 8, 2026
Email subscribed
Yes
Marketing segment
advocate
Last purchase amount
95
Total orders
1
Preferred category
fragrance
Tickets
Tickets
38
Last seen
May 13, 2026
Responses
Avg rating
4.23