Chelsey Bednar-Goodwin
carleton_von@yahoo.com
Showing 1 - 9 of 9
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Quick refund, clear communication, and they upgraded my shipping for the next order. | 44269165Cancel subscription / Auto-replenish | Apr 29, 2026, 11:00 AM | ||
| 5/5 | Replaced my damaged perfume bottle within 24 hours. So impressed. | 17372849Where is my order? | Mar 15, 2026, 2:20 AM | ||
| 5/5 | Couldn't be happier. They threw in extra samples I'd been wanting to try. | 94486359Missing samples in order | Jan 9, 2026, 11:17 PM | ||
| 3/5 | Slow but eventually got there. Could have been a one-message fix. | 41458149Klarna / Afterpay split issue | Jan 4, 2026, 2:02 PM | ||
| 2/5 | They closed my ticket without resolving it. Had to open a new one. | 46663250Restock alert for backorder | Dec 11, 2025, 11:19 AM | ||
| 3/5 | Had to provide proof of purchase three different ways. | 81111200Missing items in shipment | Nov 5, 2025, 11:36 PM | ||
| 3/5 | Just okay. The agent solved the immediate problem but the larger issue is still there. | 67848545Pro discount enrollment | Aug 29, 2025, 6:03 AM | ||
| 5/5 | Color match through the app worked perfectly. Foundation is spot on. | 99012010BOPIS order cancelled at store | Jul 21, 2025, 9:44 AM | ||
| 5/5 | Got my points credited back for an order I had to cancel. Super easy. | 54086816Wholesale order question | Jun 21, 2025, 10:03 AM |