Herman Walsh
roslyn65@gmail.com
Showing 1 - 7 of 7
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Loved the personalized note in my order. Small touch, big impact. | 88465157Wrong shade sent | Herman Walsh |  Jacklyn Dare | Feb 2, 2026, 12:30 PM |
| 2/5 | Required a receipt, then a screenshot, then a photo of the package. Exhausting. | 88948952Refund not received | Herman Walsh |  Garth Dooley | Dec 21, 2025, 10:45 AM |
| 4/5 | Smooth signup. The intro samples took a week to arrive but they were great. | 82533370Influencer code not working | Herman Walsh |  Eula McKenzie | Nov 22, 2025, 6:01 PM |
| 5/5 | Customer care actually listened. Refund processed without making me jump through hoops. | 84814370Return after 30-day window | Herman Walsh |  Kaela Friesen | Sep 19, 2025, 4:49 PM |
| 7/11 | It works. Wouldn't go out of my way to recommend it. | 22280974Gift card balance question | Herman Walsh |  Mr. Eliza Gerhold IV | Sep 4, 2025, 5:32 PM |
| 5/5 | Honestly the best customer service in beauty. Always feels personal. | 69162046Cancel order request | Herman Walsh |  Kip Schroeder IV | Jun 25, 2025, 9:46 PM |
| 5/5 | The Beauty Advisor recommended a moisturizer for my rosacea that actually works. | 94487705Price match request | Herman Walsh |  Katrina Johns | Jun 14, 2025, 9:40 PM |