Herman Walsh
roslyn65@gmail.com
Showing 1 - 37 of 37
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 04044485 | Discount code not working | Solved | Normal | Herman Walsh | — |  Leonard Waters-Howell | Phone | shippingreturnsrefund | 5h | ○Sent, no reply | — | — | — | Apr 27, 2026 | - |
| 07810792 | Shipping cost question | Solved | Low | Herman Walsh | — | Leonard Waters-Howell | returnsdamagedrefund | 21h | ○Sent, no reply | — | — | — | Apr 23, 2026 | - | |
| 21801418 | Refund not received | Pending | Low | Herman Walsh | — |  Mr. Eliza Gerhold IV | Chat | bopisdamagedvip | - | —Skipped | — | — | — | Apr 22, 2026 | - |
| 11337858 | Foundation match help | Solved | Normal | Herman Walsh | — |  Mr. Skyla Trantow | Chat | — | 4h | ○Sent, no reply | — | — | — | Apr 3, 2026 | - |
| 06265430 | Where is my order? | Closed | Normal | Herman Walsh | — |  Miss Amber Hintz Sr. | Phone | — | 1d | ○Sent, no reply | — | — | — | Mar 31, 2026 | Apr 8, 2026 |
| 67061826 | Missing items in shipment | Solved | Normal | Herman Walsh | — |  Tommy Kuvalis | Chat | — | 15h | ○Sent, no reply | — | — | — | Mar 15, 2026 | - |
| 23128298 | Loyalty points not posting | Solved | Normal | Herman Walsh | — |  Kip Schroeder IV | returnsshippinginfluencer | 18h | ○Sent, no reply | — | — | — | Feb 8, 2026 | - | |
| 88465157 | Wrong shade sent | Closed | Normal | Herman Walsh | — |  Jacklyn Dare | Chat | influencerfragranceloyalty | 3h | ●Responded | 5/5 | — | — | Jan 31, 2026 | Feb 5, 2026 |
| 53056883 | BOPIS pickup not ready | Solved | Normal | Herman Walsh | — |  Vilma Gusikowski | influencer | 11h | ⊘Not fired | — | — | — | Jan 15, 2026 | - | |
| 09227805 | Discount code not working | Solved | Normal | Herman Walsh | — |  Yazmin Jast | Chat | — | 1h | ○Sent, no reply | — | — | — | Jan 5, 2026 | - |
| 88948952 | Refund not received | Solved | Normal | Herman Walsh | — |  Garth Dooley | — | 6h | ●Responded | 2/5 | — | — | Dec 20, 2025 | - | |
| 36713624 | Influencer code not working | Solved | Low | Herman Walsh | — |  Faith Hilll | Chat | — | 11h | ○Sent, no reply | — | — | — | Dec 6, 2025 | - |
| 54229069 | Missing items in shipment | Solved | Low | Herman Walsh | — |  Dr. Mandy McLaughlin | influencersamples | 6h | ○Sent, no reply | — | — | — | Nov 24, 2025 | - | |
| 82533370 | Influencer code not working | Solved | High | Herman Walsh | — |  Eula McKenzie | gift-card | 6h | ●Responded | 4/5 | — | — | Nov 20, 2025 | - | |
| 95895985 | Pro discount enrollment | Closed | Low | Herman Walsh | — | Dr. Mandy McLaughlin | — | 13h | ○Sent, no reply | — | — | — | Nov 19, 2025 | Nov 27, 2025 | |
| 44542077 | Price match request | Solved | Urgent | Herman Walsh | — | Leonard Waters-Howell | Social | damagedfragrance | 2h | ⊘Not fired | — | — | — | Nov 17, 2025 | - |
| 12779363 | Insider tier issue | Solved | High | Herman Walsh | — |  Julie Hodkiewicz | Chat | gift-cardapp | 1d | ○Sent, no reply | — | — | — | Oct 29, 2025 | - |
| 84814370 | Return after 30-day window | Solved | Normal | Herman Walsh | — |  Kaela Friesen | damagedshade-match | 2h | ●Responded | 5/5 | — | — | Sep 19, 2025 | - | |
| 44298192 | Birthday gift not received | Closed | Normal | Herman Walsh | — | Tommy Kuvalis | — | 1h | ○Sent, no reply | — | — | — | Sep 8, 2025 | Sep 12, 2025 | |
| 03341764 | Address change after shipping | Closed | Normal | Herman Walsh | — |  Amely Pacocha | vip | 18h | ○Sent, no reply | — | — | — | Sep 5, 2025 | Sep 12, 2025 | |
| 22280974 | Gift card balance question | Closed | Urgent | Herman Walsh | — | Mr. Eliza Gerhold IV | Phone | damagedgift-card | 1d 21h | ●Responded | 7/11 | — | — | Sep 2, 2025 | Sep 11, 2025 |
| 01902671 | Store experience feedback | Closed | Low | Herman Walsh | — | Leonard Waters-Howell | Chat | returns | 1h | ○Sent, no reply | — | — | — | Aug 24, 2025 | Aug 28, 2025 |
| 16954623 | App login problem | Solved | Low | Herman Walsh | — | Vilma Gusikowski | Chat | shade-matchdamagedinfluencer | 6h | ○Sent, no reply | — | — | — | Jul 28, 2025 | - |
| 37538501 | App crashes at checkout | Pending | Normal | Herman Walsh | — | Amely Pacocha | shippingloyalty | - | —Skipped | — | — | — | Jul 25, 2025 | - | |
| 70223732 | Klarna / Afterpay split issue | Closed | Urgent | Herman Walsh | — | Mr. Skyla Trantow | Chat | influencer | 3h | ○Sent, no reply | — | — | — | Jul 23, 2025 | Jul 27, 2025 |
| 59298738 | Shipping cost question | Solved | Urgent | Herman Walsh | — | Mr. Skyla Trantow | Social | shade-matchreturnsvip | 4h | ⊘Not fired | — | — | — | Jul 19, 2025 | - |
| 13718967 | Price match request | Solved | Urgent | Herman Walsh | — | Eula McKenzie | — | 7h | ○Sent, no reply | — | — | — | Jul 14, 2025 | - | |
| 78750617 | Wholesale order question | Solved | Normal | Herman Walsh | — |  Ignatius Cummerata | samplesreturnsvip | 6h | ○Sent, no reply | — | — | — | Jul 11, 2025 | - | |
| 69162046 | Cancel order request | Solved | Normal | Herman Walsh | — | Kip Schroeder IV | appshipping | 4h | ●Responded | 5/5 | — | — | Jun 24, 2025 | - | |
| 77032396 | Address change after shipping | Solved | Low | Herman Walsh | — | Ignatius Cummerata | — | 10h | ○Sent, no reply | — | — | — | Jun 20, 2025 | - | |
| 16031301 | BOPIS order cancelled at store | Closed | Normal | Herman Walsh | — |  Mr. Cade Senger | — | 3d 13h | ○Sent, no reply | — | — | — | Jun 17, 2025 | Jun 28, 2025 | |
| 94487705 | Price match request | Closed | Normal | Herman Walsh | — |  Katrina Johns | wholesale | 19h | ●Responded | 5/5 | — | — | Jun 13, 2025 | Jun 17, 2025 | |
| 29504062 | Discount code not working | Solved | High | Herman Walsh | — |  Steve O'Conner | Chat | appvipsamples | 5h | ○Sent, no reply | — | — | — | Jun 12, 2025 | - |
| 81592730 | Pro discount enrollment | Solved | Normal | Herman Walsh | — | Jacklyn Dare | — | 5h | ○Sent, no reply | — | — | — | Jun 6, 2025 | - | |
| 80746414 | Klarna / Afterpay split issue | Open | Normal | Herman Walsh | — | Yazmin Jast | Chat | damaged | - | —Skipped | — | — | — | Jun 4, 2025 | - |
| 61733230 | Wrong shade sent | Solved | Normal | Herman Walsh | — | Mr. Skyla Trantow | shade-match | 1h | ○Sent, no reply | — | — | — | May 31, 2025 | - | |
| 32368330 | Influencer code not working | Solved | Low | Herman Walsh | — |  Chaz Renner | Chat | influencerfragranceshade-match | 2d 22h | ○Sent, no reply | — | — | — | May 24, 2025 | - |