Sedrick Batz
fannie38@gmail.com
Showing 1 - 9 of 9
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 2/5 | Two weeks for a refund on an order that was lost in transit. | 68539434Wholesale order question | Sedrick Batz |  Kaela Friesen | May 14, 2026, 12:02 PM |
| 3/5 | Helpful agent, but the underlying app issue still hasn't been fixed. | 67449493Shipping cost question | Sedrick Batz |  Yazmin Jast | Apr 7, 2026, 8:52 PM |
| 1/5 | Insider status was downgraded incorrectly and no one will fix it. | 09908188Insider tier issue | Sedrick Batz |  Julie Hodkiewicz | Mar 27, 2026, 12:47 AM |
| 4/5 | Helpful, but the hold music in the phone queue was rough. | 25861782Loyalty points not posting | Sedrick Batz |  Tommy Kuvalis | Mar 22, 2026, 9:02 PM |
| 1/5 | Discount code didn't work, agent blamed me for entering it wrong. It was their typo. | 15042573Store experience feedback | Sedrick Batz |  Eula McKenzie | Mar 16, 2026, 2:05 AM |
| 4/5 | Smooth signup. The intro samples took a week to arrive but they were great. | 78451854Item authenticity concern | Sedrick Batz |  Oscar O'Hara | Dec 12, 2025, 5:43 AM |
| 4/5 | Honestly love the brand but the app needs a real overhaul. | 97457406Birthday gift not received | Sedrick Batz |  Mr. Cade Senger | Nov 22, 2025, 11:45 AM |
| 3/5 | It worked out. Wish I hadn't had to explain my return policy back to them. | 85888120Item authenticity concern | Sedrick Batz | Julie Hodkiewicz | Oct 1, 2025, 6:15 PM |
| 2/5 | Felt like I was talking to a script. Same response three times. | 00835187Missing samples in order | Sedrick Batz |  Kip Schroeder IV | Sep 10, 2025, 9:30 AM |