Sedrick Batz
fannie38@gmail.com
Showing 1 - 34 of 34
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 68539434 | Wholesale order question | Solved | Normal | Sedrick Batz | — |  Kaela Friesen | — | 16h | ●Responded | 2/5 | — | — | May 13, 2026 | - | |
| 55641920 | Return after 30-day window | Open | Normal | Sedrick Batz | — |  Mr. Skyla Trantow | Chat | — | - | —Skipped | — | — | — | May 8, 2026 | - |
| 69951229 | Wrong shade sent | Closed | Low | Sedrick Batz | — | Kaela Friesen | refund | 3h | ○Sent, no reply | — | — | — | May 7, 2026 | May 9, 2026 | |
| 81772047 | Birthday gift not received | Closed | Normal | Sedrick Batz | — |  Mr. Eliza Gerhold IV | — | 5h | ○Sent, no reply | — | — | — | Apr 20, 2026 | Apr 26, 2026 | |
| 15484338 | BOPIS order cancelled at store | Solved | High | Sedrick Batz | — |  Eula McKenzie | Chat | gift-cardvipbopis | 22h | ○Sent, no reply | — | — | — | Apr 8, 2026 | - |
| 67449493 | Shipping cost question | Closed | Normal | Sedrick Batz | — |  Yazmin Jast | Phone | shipping | 2d 6h | ●Responded | 3/5 | — | — | Apr 4, 2026 | Apr 9, 2026 |
| 09908188 | Insider tier issue | Solved | Normal | Sedrick Batz | — |  Julie Hodkiewicz | damaged | 1d 14h | ●Responded | 1/5 | — | — | Mar 23, 2026 | - | |
| 25861782 | Loyalty points not posting | Solved | Normal | Sedrick Batz | — |  Tommy Kuvalis | Chat | — | 1d 6h | ●Responded | 4/5 | — | — | Mar 20, 2026 | - |
| 95086798 | BOPIS order cancelled at store | Solved | Normal | Sedrick Batz | — | Tommy Kuvalis | wholesalegift-cardloyalty | 5h | ○Sent, no reply | — | — | — | Mar 18, 2026 | - | |
| 15042573 | Store experience feedback | Solved | Low | Sedrick Batz | — | Eula McKenzie | — | 2d | ●Responded | 1/5 | — | — | Mar 13, 2026 | - | |
| 49514316 | Cancel subscription / Auto-replenish | Solved | Low | Sedrick Batz | — |  Katrina Johns | influencersamplesvip | 4h | ○Sent, no reply | — | — | — | Feb 28, 2026 | - | |
| 88029400 | Question about product ingredients | Solved | Normal | Sedrick Batz | — |  Kip Schroeder IV | — | 1d 17h | ○Sent, no reply | — | — | — | Feb 13, 2026 | - | |
| 97441086 | Store experience feedback | Pending | Low | Sedrick Batz | — |  Vilma Gusikowski | Social | — | - | —Skipped | — | — | — | Feb 10, 2026 | - |
| 23780855 | App crashes at checkout | Solved | Normal | Sedrick Batz | — |  Jacklyn Dare | Social | samples | 4h | ⊘Not fired | — | — | — | Feb 7, 2026 | - |
| 07524803 | Order arrived damaged | Solved | Urgent | Sedrick Batz | — |  Oscar O'Hara | fragranceshade-matchbopis | 5h | ⊘Not fired | — | — | — | Feb 5, 2026 | - | |
| 18692984 | App login problem | Pending | Normal | Sedrick Batz | — | Kaela Friesen | gift-card | - | —Skipped | — | — | — | Jan 30, 2026 | - | |
| 49378867 | Allergic reaction concern | Pending | Low | Sedrick Batz | — | Oscar O'Hara | Phone | vipfragrancereturns | - | —Skipped | — | — | — | Jan 12, 2026 | - |
| 78451854 | Item authenticity concern | Solved | High | Sedrick Batz | — | Oscar O'Hara | — | 14h | ●Responded | 4/5 | — | — | Dec 11, 2025 | - | |
| 60209638 | BOPIS pickup not ready | Pending | Normal | Sedrick Batz | — |  Chaz Renner | damagedappgift-card | - | —Skipped | — | — | — | Dec 6, 2025 | - | |
| 97457406 | Birthday gift not received | Solved | Normal | Sedrick Batz | — |  Mr. Cade Senger | app | 1d 10h | ●Responded | 4/5 | — | — | Nov 19, 2025 | - | |
| 28556882 | Shipping cost question | Solved | Low | Sedrick Batz | — |  Amely Pacocha | Chat | loyaltysamplesvip | 10h | ○Sent, no reply | — | — | — | Nov 12, 2025 | - |
| 88143487 | Cancel order request | Pending | Urgent | Sedrick Batz | — |  Faith Hilll | Chat | appbopisreturns | - | —Skipped | — | — | — | Nov 7, 2025 | - |
| 89045882 | Address change after shipping | Closed | Normal | Sedrick Batz | — |  Leonard Waters-Howell | Chat | — | 2d 13h | ○Sent, no reply | — | — | — | Nov 3, 2025 | Nov 10, 2025 |
| 63839053 | Loyalty points not posting | Solved | Normal | Sedrick Batz | — |  Lily Raynor | influencer | 2h | ○Sent, no reply | — | — | — | Oct 17, 2025 | - | |
| 85888120 | Item authenticity concern | Closed | Urgent | Sedrick Batz | — | Julie Hodkiewicz | — | 13h | ●Responded | 3/5 | — | — | Sep 29, 2025 | Oct 7, 2025 | |
| 99879167 | Foundation match help | Solved | Normal | Sedrick Batz | — | Mr. Skyla Trantow | gift-cardappreturns | 2d 3h | ○Sent, no reply | — | — | — | Sep 18, 2025 | - | |
| 49945119 | Discount code not working | Open | Urgent | Sedrick Batz | — |  Garth Dooley | — | - | —Skipped | — | — | — | Sep 10, 2025 | - | |
| 00835187 | Missing samples in order | Solved | High | Sedrick Batz | — | Kip Schroeder IV | Chat | — | 3d 21h | ●Responded | 2/5 | — | — | Sep 5, 2025 | - |
| 94667602 | Loyalty points not posting | Solved | Normal | Sedrick Batz | — | Eula McKenzie | Phone | — | 18h | ○Sent, no reply | — | — | — | Sep 5, 2025 | - |
| 87818484 | BOPIS order cancelled at store | Solved | High | Sedrick Batz | — | Mr. Eliza Gerhold IV | Phone | app | 6h | ○Sent, no reply | — | — | — | Sep 4, 2025 | - |
| 96392478 | Pro discount enrollment | Solved | Low | Sedrick Batz | — | Kip Schroeder IV | Chat | returnsrefund | 1d 8h | ⊘Not fired | — | — | — | Aug 1, 2025 | - |
| 57811291 | Missing samples in order | Solved | High | Sedrick Batz | — | Vilma Gusikowski | Chat | bopis | 23h | ○Sent, no reply | — | — | — | Jul 24, 2025 | - |
| 34238245 | Where is my order? | Solved | Normal | Sedrick Batz | — |  Steve O'Conner | Chat | samplesvip | 3h | ○Sent, no reply | — | — | — | Jun 12, 2025 | - |
| 01482200 | Discount code not working | Closed | Normal | Sedrick Batz | — | Kip Schroeder IV | fragrancerefund | 5h | ○Sent, no reply | — | — | — | May 26, 2025 | Jun 1, 2025 |