Eugene Reichert II
hope_bruen19@hotmail.com
Showing 1 - 20 of 20
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Generally happy. The fragrance sample they sent wasn't what I picked but close enough. | 20861063Order arrived damaged | Eugene Reichert II |  Lily Raynor | May 8, 2026, 7:55 PM |
| 5/5 | Resolved my missing-points issue with one message. So easy. | 04304940Shipping cost question | Eugene Reichert II |  Dr. Mandy McLaughlin | May 1, 2026, 8:28 PM |
| 4/5 | Generally happy. The fragrance sample they sent wasn't what I picked but close enough. | 42301550Missing items in shipment | Eugene Reichert II | Lily Raynor | Apr 15, 2026, 2:50 PM |
| 2/5 | Took five days to get a reply. Then they couldn't even help with the return. | 41378402App login problem | Eugene Reichert II |  Garth Dooley | Apr 14, 2026, 10:22 PM |
| 4/11 | Quality of CS team has dropped. Used to be great. | 82294515Return after 30-day window | Eugene Reichert II |  Mr. Eliza Gerhold IV | Apr 9, 2026, 4:29 AM |
| 4/5 | Mostly happy. Replacement product was sent but in the wrong shade initially. | 49122099Price match request | Eugene Reichert II |  Miss Amber Hintz Sr. | Apr 3, 2026, 1:40 PM |
| 5/5 | Replaced my damaged perfume bottle within 24 hours. So impressed. | 55638481Cancel order request | Eugene Reichert II | Mr. Eliza Gerhold IV | Feb 15, 2026, 5:45 PM |
| 5/5 | Resolved my missing-points issue with one message. So easy. | 73776318Loyalty points not posting | Eugene Reichert II |  Mr. Cade Senger | Feb 12, 2026, 9:50 PM |
| 5/5 | Amazing service! Sara helped me find the perfect foundation match over chat. | 91893655BOPIS pickup not ready | Eugene Reichert II |  Amely Pacocha | Jan 2, 2026, 2:07 AM |
| 5/5 | Resolved the discount code issue and added bonus points for the trouble. 10/10. | 71038566Question about product ingredients | Eugene Reichert II |  Mr. Skyla Trantow | Dec 7, 2025, 2:09 PM |
| 3/5 | Okay experience. The chat felt scripted, didn't really listen at first. | 16138783App login problem | Eugene Reichert II | Garth Dooley | Nov 15, 2025, 1:26 PM |
| 5/5 | They reshipped my order overnight after the package was lost. Top tier. | 44032905BOPIS pickup not ready | Eugene Reichert II |  Oscar O'Hara | Nov 12, 2025, 3:56 PM |
| 3/5 | Slow but eventually got there. Could have been a one-message fix. | 28685426Address change after shipping | Eugene Reichert II | Dr. Mandy McLaughlin | Oct 14, 2025, 9:09 PM |
| 4/5 | Good experience. The Beauty Advisor was knowledgeable but I had to wait 10 minutes. | 38910881Wholesale order question | Eugene Reichert II | Lily Raynor | Sep 21, 2025, 2:35 AM |
| 5/5 | Let me filter by skin type more aggressively. | 53293245Order arrived damaged | Eugene Reichert II |  Steve O'Conner | Sep 6, 2025, 9:07 AM |
| 4/5 | Friendly chat, fixed the issue. Took two tries to get the right shipping label. | 96059219Foundation match help | Eugene Reichert II |  Jacklyn Dare | Jul 20, 2025, 5:35 AM |
| 9/11 | Already referred three friends. They all love it too. | 42489566Influencer code not working | Eugene Reichert II |  Ignatius Cummerata | Jul 17, 2025, 12:49 PM |
| 4/5 | Helpful team, the agent was kind. Wish the BOPIS pickup had been ready when promised. | 20056692Address change after shipping | Eugene Reichert II |  Leonard Waters-Howell | Jul 15, 2025, 5:40 PM |
| 5/5 | They reshipped my order overnight after the package was lost. Top tier. | 37906908Cancel subscription / Auto-replenish | Eugene Reichert II | Mr. Eliza Gerhold IV | Jul 11, 2025, 11:05 PM |
| 10/11 | Bloom is my go-to for skincare. Wouldn't shop anywhere else. | 60228061Missing items in shipment | Eugene Reichert II | Mr. Skyla Trantow | Jun 21, 2025, 3:07 AM |