Eugene Reichert II
hope_bruen19@hotmail.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18749643 | Cancel subscription / Auto-replenish | Solved | Low | Eugene Reichert II | — |  Mr. Eliza Gerhold IV | vip | 1h | ○Sent, no reply | — | — | — | May 8, 2026 | - | |
| 69618588 | Lost package follow-up | Solved | Normal | Eugene Reichert II | — |  Katrina Johns | refundloyaltyshade-match | 17h | ○Sent, no reply | — | — | — | May 6, 2026 | - | |
| 20861063 | Order arrived damaged | Solved | Normal | Eugene Reichert II | — |  Lily Raynor | shipping | 2d 8h | ●Responded | 4/5 | — | — | May 5, 2026 | - | |
| 04304940 | Shipping cost question | Solved | Normal | Eugene Reichert II | — |  Dr. Mandy McLaughlin | gift-cardsamplesrefund | 22h | ●Responded | 5/5 | — | — | Apr 30, 2026 | - | |
| 42301550 | Missing items in shipment | Solved | Normal | Eugene Reichert II | — | Lily Raynor | Phone | bopisshippingfragrance | 23h | ●Responded | 4/5 | — | — | Apr 13, 2026 | - |
| 41378402 | App login problem | Closed | Normal | Eugene Reichert II | — |  Garth Dooley | — | 12h | ●Responded | 2/5 | — | — | Apr 12, 2026 | Apr 14, 2026 | |
| 82294515 | Return after 30-day window | Solved | Normal | Eugene Reichert II | — | Mr. Eliza Gerhold IV | vipfragranceshade-match | 1d 11h | ●Responded | 4/11 | — | — | Apr 7, 2026 | - | |
| 32145699 | Foundation match help | Open | High | Eugene Reichert II | — |  Yazmin Jast | Chat | refund | - | —Skipped | — | — | — | Apr 3, 2026 | - |
| 49122099 | Price match request | Solved | Normal | Eugene Reichert II | — |  Miss Amber Hintz Sr. | Chat | — | 5h | ●Responded | 4/5 | — | — | Apr 2, 2026 | - |
| 63205024 | Wrong shade sent | Solved | Low | Eugene Reichert II | — |  Chaz Renner | — | 4h | ○Sent, no reply | — | — | — | Mar 30, 2026 | - | |
| 69540326 | Cancel subscription / Auto-replenish | Pending | Low | Eugene Reichert II | — | Garth Dooley | Phone | returnsloyaltyvip | - | —Skipped | — | — | — | Mar 17, 2026 | - |
| 22945710 | Klarna / Afterpay split issue | Solved | Low | Eugene Reichert II | — |  Eula McKenzie | influencersamples | 4h | ○Sent, no reply | — | — | — | Mar 16, 2026 | - | |
| 11394730 | Birthday gift not received | Solved | High | Eugene Reichert II | — | Miss Amber Hintz Sr. | Chat | — | 3h | ○Sent, no reply | — | — | — | Mar 6, 2026 | - |
| 99035509 | Shipping cost question | Closed | Normal | Eugene Reichert II | — |  Kip Schroeder IV | — | 16h | ⊘Not fired | — | — | — | Mar 4, 2026 | Mar 10, 2026 | |
| 75622246 | Wrong shade sent | Solved | Normal | Eugene Reichert II | — |  Kaela Friesen | samples | 1h | ○Sent, no reply | — | — | — | Feb 27, 2026 | - | |
| 72617668 | App crashes at checkout | Closed | Normal | Eugene Reichert II | — | Kaela Friesen | Chat | — | 6h | ○Sent, no reply | — | — | — | Feb 19, 2026 | Feb 23, 2026 |
| 55638481 | Cancel order request | Closed | Low | Eugene Reichert II | — | Mr. Eliza Gerhold IV | Chat | fragrancesamples | 13h | ●Responded | 5/5 | — | — | Feb 13, 2026 | Feb 19, 2026 |
| 73776318 | Loyalty points not posting | Solved | Low | Eugene Reichert II | — |  Mr. Cade Senger | Chat | shippingbopis | 1h | ●Responded | 5/5 | — | — | Feb 11, 2026 | - |
| 66205388 | Wrong shade sent | Solved | Normal | Eugene Reichert II | — |  Mr. Skyla Trantow | shade-matchsamples | 8h | ○Sent, no reply | — | — | — | Feb 3, 2026 | - | |
| 76779441 | Discount code not working | Solved | High | Eugene Reichert II | — | Mr. Cade Senger | Phone | bopiswholesale | 3h | ○Sent, no reply | — | — | — | Feb 3, 2026 | - |
| 72024961 | Store experience feedback | Solved | Normal | Eugene Reichert II | — |  Amely Pacocha | influencershippingdamaged | 1d 4h | ○Sent, no reply | — | — | — | Jan 21, 2026 | - | |
| 91893655 | BOPIS pickup not ready | Solved | Normal | Eugene Reichert II | — | Amely Pacocha | Phone | loyalty | 21h | ●Responded | 5/5 | — | — | Dec 30, 2025 | - |
| 20511490 | Influencer code not working | Solved | Low | Eugene Reichert II | — | Kaela Friesen | Social | fragrance | 18h | ⊘Not fired | — | — | — | Dec 23, 2025 | - |
| 10049667 | Refund not received | Closed | Urgent | Eugene Reichert II | — | Garth Dooley | appbopiswholesale | 5h | ○Sent, no reply | — | — | — | Dec 8, 2025 | Dec 15, 2025 | |
| 71038566 | Question about product ingredients | Solved | Urgent | Eugene Reichert II | — | Mr. Skyla Trantow | shade-match | 6h | ●Responded | 5/5 | — | — | Dec 5, 2025 | - | |
| 91165333 | App login problem | Closed | Normal | Eugene Reichert II | — | Dr. Mandy McLaughlin | Chat | influencer | 6h | ⊘Not fired | — | — | — | Dec 4, 2025 | Dec 7, 2025 |
| 56413126 | BOPIS order cancelled at store | Solved | Normal | Eugene Reichert II | — |  Julie Hodkiewicz | damaged | 1h | ○Sent, no reply | — | — | — | Nov 28, 2025 | - | |
| 44362334 | Wrong shade sent | Closed | Normal | Eugene Reichert II | — |  Faith Hilll | Chat | — | 17h | ○Sent, no reply | — | — | — | Nov 11, 2025 | Nov 15, 2025 |
| 44032905 | BOPIS pickup not ready | Closed | Normal | Eugene Reichert II | — |  Oscar O'Hara | gift-cardshade-match | 5h | ●Responded | 5/5 | — | — | Nov 10, 2025 | Nov 11, 2025 | |
| 16138783 | App login problem | Solved | Normal | Eugene Reichert II | — | Garth Dooley | Phone | appbopisinfluencer | 5d 15h | ●Responded | 3/5 | — | — | Nov 8, 2025 | - |
| 19964837 | Influencer code not working | Closed | Normal | Eugene Reichert II | — | Garth Dooley | wholesalegift-carddamaged | 1d 20h | ○Sent, no reply | — | — | — | Nov 3, 2025 | Nov 12, 2025 | |
| 93982506 | Wrong shade sent | Solved | Normal | Eugene Reichert II | — | Dr. Mandy McLaughlin | Chat | wholesaleshade-match | 6h | ○Sent, no reply | — | — | — | Oct 31, 2025 | - |
| 02519737 | Loyalty points not posting | Solved | High | Eugene Reichert II | — | Eula McKenzie | — | 1h | ○Sent, no reply | — | — | — | Oct 29, 2025 | - | |
| 28685426 | Address change after shipping | Closed | Normal | Eugene Reichert II | — | Dr. Mandy McLaughlin | samplesrefund | 2h | ●Responded | 3/5 | — | — | Oct 13, 2025 | Oct 14, 2025 | |
| 63907095 | Foundation match help | Solved | High | Eugene Reichert II | — | Garth Dooley | Chat | samples | 16h | ○Sent, no reply | — | — | — | Oct 9, 2025 | - |
| 60113519 | Influencer code not working | Solved | Low | Eugene Reichert II | — | Miss Amber Hintz Sr. | Phone | — | 6h | ⊘Not fired | — | — | — | Sep 30, 2025 | - |
| 69971254 | Address change after shipping | Closed | Normal | Eugene Reichert II | — | Amely Pacocha | refund | 23h | ○Sent, no reply | — | — | — | Sep 25, 2025 | Sep 30, 2025 | |
| 38910881 | Wholesale order question | Closed | Low | Eugene Reichert II | — | Lily Raynor | loyaltydamagedwholesale | 16h | ●Responded | 4/5 | — | — | Sep 18, 2025 | Sep 25, 2025 | |
| 53293245 | Order arrived damaged | Solved | Normal | Eugene Reichert II | — |  Steve O'Conner | Chat | refundapp | 4h | ●Responded | 5/5 | — | — | Sep 5, 2025 | - |
| 49711937 | Item authenticity concern | Closed | Normal | Eugene Reichert II | — | Mr. Skyla Trantow | gift-cardapp | 14h | ○Sent, no reply | — | — | — | Sep 5, 2025 | Sep 10, 2025 | |
| 85814513 | Birthday gift not received | Solved | Normal | Eugene Reichert II | — | Kip Schroeder IV | returnsbopisloyalty | 1d | ○Sent, no reply | — | — | — | Aug 27, 2025 | - | |
| 54656630 | Pro discount enrollment | Solved | Low | Eugene Reichert II | — | Katrina Johns | returnsloyaltyshade-match | 2d 6h | ○Sent, no reply | — | — | — | Aug 8, 2025 | - | |
| 88384607 | Store experience feedback | Solved | High | Eugene Reichert II | — |  Vilma Gusikowski | — | 4h | ○Sent, no reply | — | — | — | Aug 8, 2025 | - | |
| 79985905 | Question about product ingredients | Closed | Low | Eugene Reichert II | — |  Mr. Lonie Hudson | Chat | — | 1d 13h | ○Sent, no reply | — | — | — | Jul 23, 2025 | Jul 27, 2025 |
| 10805691 | Cancel order request | Closed | Normal | Eugene Reichert II | — | Julie Hodkiewicz | — | 2d 11h | ○Sent, no reply | — | — | — | Jul 22, 2025 | Jul 30, 2025 | |
| 96059219 | Foundation match help | Solved | Low | Eugene Reichert II | — |  Jacklyn Dare | Chat | shade-matchgift-cardinfluencer | 5h | ●Responded | 4/5 | — | — | Jul 18, 2025 | - |
| 55332727 | Allergic reaction concern | Solved | Low | Eugene Reichert II | — | Katrina Johns | Phone | damagedreturnswholesale | 3h | ○Sent, no reply | — | — | — | Jul 18, 2025 | - |
| 42489566 | Influencer code not working | Solved | Normal | Eugene Reichert II | — |  Ignatius Cummerata | — | 3h | ●Responded | 9/11 | — | — | Jul 15, 2025 | - | |
| 20056692 | Address change after shipping | Solved | Low | Eugene Reichert II | — |  Leonard Waters-Howell | shippingdamagedinfluencer | 3h | ●Responded | 4/5 | — | — | Jul 14, 2025 | - | |
| 55811010 | Item authenticity concern | Solved | High | Eugene Reichert II | — | Dr. Mandy McLaughlin | Phone | shade-match | 6h | ○Sent, no reply | — | — | — | Jul 11, 2025 | - |