Derek Lynch
matteo_kihn93@gmail.com
Showing 1 - 11 of 11
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Best beauty retail experience I've had online. Order arrived in two days, all perfectly packaged. | 64952967Discount code not working | Derek Lynch |  Mr. Eliza Gerhold IV | May 16, 2026, 5:47 PM |
| 5/5 | Got my Insider perks set up in under a minute. | 06239337Allergic reaction concern | Derek Lynch |  Dr. Mandy McLaughlin | Apr 12, 2026, 1:10 PM |
| 4/5 | Resolved the issue. Wish the agent had offered a discount on the next order given the hassle. | 72636711App login problem | Derek Lynch |  Darryl Jacobi | Apr 6, 2026, 10:42 PM |
| 5/5 | Couldn't have been more helpful. Got an Elite member upgrade after one chat. | 37174578BOPIS pickup not ready | Derek Lynch |  Mr. Skyla Trantow | Feb 12, 2026, 12:19 PM |
| 1/5 | They accused me of returning fraudulent items. Never coming back. | 92718320Foundation match help | Derek Lynch |  Lily Raynor | Jan 19, 2026, 11:02 PM |
| 5/5 | Loved that they followed up two days later to make sure the replacement arrived. | 54984517Where is my order? | Derek Lynch |  Kip Schroeder IV | Dec 20, 2025, 1:29 PM |
| 3/5 | Issue resolved. Process felt clunky on their end. | 13911497Address change after shipping | Derek Lynch |  Amely Pacocha | Dec 18, 2025, 11:48 PM |
| 3/5 | Resolved but I had to dig for the right form. | 18437643Pro discount enrollment | Derek Lynch | Darryl Jacobi | Dec 4, 2025, 2:55 AM |
| 4/5 | Good. The personalization was decent but missed my undertone. | 27881760Order arrived damaged | Derek Lynch |  Yazmin Jast | Jul 8, 2025, 5:51 PM |
| 5/5 | BOPIS pickup at the store was so smooth, in and out in under a minute. | 11497882Question about product ingredients | Derek Lynch | Mr. Skyla Trantow | Jul 5, 2025, 7:35 PM |
| 3/5 | It's whatever. Got what I needed but no follow-through. | 14441191Klarna / Afterpay split issue | Derek Lynch |  Ignatius Cummerata | Jun 30, 2025, 5:30 AM |