Derek Lynch
matteo_kihn93@gmail.com
Showing 1 - 36 of 36
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 05233374 | BOPIS order cancelled at store | Closed | Normal | Derek Lynch | — |  Mr. Lonie Hudson | samples | 1h | ⊘Not fired | — | — | — | May 19, 2026 | May 22, 2026 | |
| 64952967 | Discount code not working | Closed | Low | Derek Lynch | — |  Mr. Eliza Gerhold IV | Chat | appbopisshipping | 1h | ●Responded | 5/5 | — | — | May 15, 2026 | May 17, 2026 |
| 16463741 | Missing items in shipment | Solved | High | Derek Lynch | — |  Mr. Skyla Trantow | Chat | — | 2h | ○Sent, no reply | — | — | — | May 15, 2026 | - |
| 95067088 | Klarna / Afterpay split issue | Solved | Normal | Derek Lynch | — |  Vilma Gusikowski | — | 5d 14h | ○Sent, no reply | — | — | — | May 5, 2026 | - | |
| 19132533 | App login problem | Pending | Normal | Derek Lynch | — |  Katrina Johns | appshade-matchwholesale | - | —Skipped | — | — | — | May 2, 2026 | - | |
| 32883161 | Insider tier issue | Solved | Normal | Derek Lynch | — |  Kaela Friesen | — | 18h | ○Sent, no reply | — | — | — | Apr 26, 2026 | - | |
| 38668687 | Refund not received | Closed | Low | Derek Lynch | — |  Julie Hodkiewicz | bopis | 2h | ○Sent, no reply | — | — | — | Apr 24, 2026 | Apr 28, 2026 | |
| 06239337 | Allergic reaction concern | Solved | Normal | Derek Lynch | — |  Dr. Mandy McLaughlin | Chat | influencerrefund | 20h | ●Responded | 5/5 | — | — | Apr 10, 2026 | - |
| 72636711 | App login problem | Solved | Normal | Derek Lynch | — |  Darryl Jacobi | fragrance | 2d 9h | ●Responded | 4/5 | — | — | Apr 3, 2026 | - | |
| 95553252 | Foundation match help | Solved | Low | Derek Lynch | — | Julie Hodkiewicz | Chat | loyaltyshipping | 6h | ○Sent, no reply | — | — | — | Mar 26, 2026 | - |
| 56359717 | Wrong shade sent | Open | Normal | Derek Lynch | — |  Steve O'Conner | Chat | — | - | —Skipped | — | — | — | Mar 11, 2026 | - |
| 92012441 | Missing samples in order | Closed | Normal | Derek Lynch | — | Darryl Jacobi | Social | vipreturns | 12h | ⊘Not fired | — | — | — | Mar 4, 2026 | Mar 12, 2026 |
| 59140242 | Refund not received | Solved | Normal | Derek Lynch | — |  Chaz Renner | influencer | 3h | ⊘Not fired | — | — | — | Feb 13, 2026 | - | |
| 37174578 | BOPIS pickup not ready | Closed | Low | Derek Lynch | — | Mr. Skyla Trantow | wholesalerefund | 6h | ●Responded | 5/5 | — | — | Feb 11, 2026 | Feb 16, 2026 | |
| 02206018 | Pro discount enrollment | Solved | High | Derek Lynch | — |  Garth Dooley | Social | shipping | 2h | ⊘Not fired | — | — | — | Feb 5, 2026 | - |
| 11761659 | Allergic reaction concern | Solved | High | Derek Lynch | — |  Tommy Kuvalis | wholesaleinfluencerloyalty | 6h | ○Sent, no reply | — | — | — | Jan 28, 2026 | - | |
| 18606335 | BOPIS order cancelled at store | Solved | Normal | Derek Lynch | — | Vilma Gusikowski | loyaltywholesalefragrance | 1h | ○Sent, no reply | — | — | — | Jan 27, 2026 | - | |
| 92718320 | Foundation match help | Closed | High | Derek Lynch | — |  Lily Raynor | Chat | — | 7d 23h | ●Responded | 1/5 | — | — | Jan 11, 2026 | Jan 22, 2026 |
| 54984517 | Where is my order? | Solved | Normal | Derek Lynch | — |  Kip Schroeder IV | shipping | 7h | ●Responded | 5/5 | — | — | Dec 18, 2025 | - | |
| 13911497 | Address change after shipping | Solved | Normal | Derek Lynch | — |  Amely Pacocha | fragrancerefundinfluencer | 2d 19h | ●Responded | 3/5 | — | — | Dec 15, 2025 | - | |
| 18437643 | Pro discount enrollment | Solved | Low | Derek Lynch | — | Darryl Jacobi | appvipfragrance | 2h | ●Responded | 3/5 | — | — | Dec 3, 2025 | - | |
| 23865843 | Klarna / Afterpay split issue | Closed | Normal | Derek Lynch | — |  Faith Hilll | vipgift-cardshipping | 3h | ○Sent, no reply | — | — | — | Nov 24, 2025 | Nov 27, 2025 | |
| 01071870 | Cancel order request | Solved | Normal | Derek Lynch | — | Kaela Friesen | Chat | influencershippingbopis | 2h | ○Sent, no reply | — | — | — | Nov 21, 2025 | - |
| 52799817 | Influencer code not working | Solved | High | Derek Lynch | — | Garth Dooley | Chat | wholesale | 5d 12h | ○Sent, no reply | — | — | — | Nov 19, 2025 | - |
| 76988164 | Discount code not working | Closed | Normal | Derek Lynch | — | Steve O'Conner | shade-matchrefund | 3h | ○Sent, no reply | — | — | — | Oct 28, 2025 | Nov 1, 2025 | |
| 78294349 | Loyalty points not posting | Solved | Normal | Derek Lynch | — |  Miss Amber Hintz Sr. | — | 5h | ○Sent, no reply | — | — | — | Oct 1, 2025 | - | |
| 53554008 | Allergic reaction concern | Open | Normal | Derek Lynch | — | Mr. Eliza Gerhold IV | wholesalerefund | - | —Skipped | — | — | — | Sep 19, 2025 | - | |
| 37211628 | BOPIS order cancelled at store | Closed | Normal | Derek Lynch | — | Katrina Johns | Chat | — | 1d 23h | ⊘Not fired | — | — | — | Sep 12, 2025 | Sep 15, 2025 |
| 21950188 | BOPIS pickup not ready | Closed | Normal | Derek Lynch | — | Katrina Johns | Chat | samples | 5h | ○Sent, no reply | — | — | — | Aug 25, 2025 | Aug 29, 2025 |
| 27881760 | Order arrived damaged | Solved | Normal | Derek Lynch | — |  Yazmin Jast | app | 2d 12h | ●Responded | 4/5 | — | — | Jul 5, 2025 | - | |
| 11497882 | Question about product ingredients | Closed | Urgent | Derek Lynch | — | Mr. Skyla Trantow | Chat | bopisfragrancesamples | 2h | ●Responded | 5/5 | — | — | Jul 4, 2025 | Jul 5, 2025 |
| 14441191 | Klarna / Afterpay split issue | Closed | Normal | Derek Lynch | — |  Ignatius Cummerata | Chat | returnsdamagedapp | 6d 9h | ●Responded | 3/5 | — | — | Jun 23, 2025 | Jul 6, 2025 |
| 77316291 | Address change after shipping | Closed | Normal | Derek Lynch | — | Chaz Renner | Chat | loyaltyapp | 5h | ○Sent, no reply | — | — | — | Jun 21, 2025 | Jun 27, 2025 |
| 11401446 | BOPIS order cancelled at store | Solved | Normal | Derek Lynch | — | Vilma Gusikowski | bopisvipreturns | 4h | ○Sent, no reply | — | — | — | Jun 20, 2025 | - | |
| 46131806 | Wholesale order question | Solved | Urgent | Derek Lynch | — | Dr. Mandy McLaughlin | — | 16h | ○Sent, no reply | — | — | — | Jun 12, 2025 | - | |
| 06652540 | Where is my order? | Solved | High | Derek Lynch | — |  Leonard Waters-Howell | Phone | gift-cardshipping | 6h | ⊘Not fired | — | — | — | May 26, 2025 | - |