Ben Schimmel
woodrow73@gmail.com
Showing 1 - 14 of 14
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Good support, just the points didn't post automatically — had to ask. | 34631419Item authenticity concern | Ben Schimmel |  Kaela Friesen | May 9, 2026, 6:11 PM |
| 9/11 | Bloom understands what a beauty customer actually wants. | 15425876App login problem | Ben Schimmel |  Lily Raynor | Apr 19, 2026, 7:16 PM |
| 9/11 | Recommend to anyone who'll listen. Best loyalty program in the space. | 81686914Loyalty points not posting | Ben Schimmel |  Oscar O'Hara | Mar 25, 2026, 10:09 PM |
| 1/11 | Lost loyalty points in a migration. Never got them back. Done. | 79078647Birthday gift not received | Ben Schimmel |  Katrina Johns | Mar 8, 2026, 4:28 AM |
| 4/5 | Helpful, just felt rushed at the end of the conversation. | 71634090Restock alert for backorder | Ben Schimmel |  Kip Schroeder IV | Feb 27, 2026, 8:33 PM |
| 4/5 | Smooth signup. The intro samples took a week to arrive but they were great. | 45640254Restock alert for backorder | Ben Schimmel |  Yazmin Jast | Jan 16, 2026, 7:32 AM |
| 10/11 | Bloom is my go-to for skincare. Wouldn't shop anywhere else. | 83961458Refund not received | Ben Schimmel |  Julie Hodkiewicz | Jan 8, 2026, 1:23 PM |
| 5/5 | Best welcome experience I've had from any beauty brand. | 99354812Cancel order request | Ben Schimmel | Kaela Friesen | Dec 6, 2025, 3:24 AM |
| 4/5 | Liked it overall. The first push notification came too soon after signup. | 88071244Loyalty points not posting | Ben Schimmel |  Leonard Waters-Howell | Oct 6, 2025, 4:21 PM |
| 7/11 | Decent enough. The app has bugs sometimes. | 75637251Refund not received | Ben Schimmel |  Garth Dooley | Oct 4, 2025, 11:59 PM |
| 4/5 | Friendly chat, fixed the issue. Took two tries to get the right shipping label. | 53945389Klarna / Afterpay split issue | Ben Schimmel |  Dr. Mandy McLaughlin | Aug 8, 2025, 4:52 AM |
| 5/5 | Honestly love the brand but the app needs a real overhaul. | 69356704Price match request | Ben Schimmel |  Vilma Gusikowski | Aug 3, 2025, 5:18 AM |
| 10/11 | Recommend to anyone who'll listen. Best loyalty program in the space. | 19755054Allergic reaction concern | Ben Schimmel | Kip Schroeder IV | Jul 28, 2025, 12:46 PM |
| 10/11 | Their personalization is unreal. Like having a personal Beauty Advisor. | 00669492Cancel order request | Ben Schimmel | Vilma Gusikowski | Jul 26, 2025, 9:56 AM |