Wm Kub
karla_zboncak@yahoo.com
Showing 1 - 16 of 16
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 10/11 | I tell everyone — Bloom is doing beauty retail right. | 58334053Shipping cost question | Wm Kub |  Ignatius Cummerata | Apr 30, 2026, 10:18 PM |
| 5/5 | Sara helped me build a gift bundle for my mom's birthday. So sweet. | 88765441Order arrived damaged | Wm Kub |  Oscar O'Hara | Apr 3, 2026, 4:57 PM |
| 10/11 | Their personalization is unreal. Like having a personal Beauty Advisor. | 21257947Cancel subscription / Auto-replenish | Wm Kub |  Mr. Lonie Hudson | Feb 18, 2026, 4:35 AM |
| 4/5 | Helpful, but the hold music in the phone queue was rough. | 59085083App crashes at checkout | Wm Kub |  Chaz Renner | Jan 2, 2026, 10:32 PM |
| 5/5 | Resolved my BOPIS issue at the SoHo store within minutes. Hugo was a gem. | 16649950Restock alert for backorder | Wm Kub |  Mr. Cade Senger | Nov 16, 2025, 1:54 PM |
| 5/5 | Marie answered my question about which retinol to start with. Detailed, no pressure to upsell. | 72636926Klarna / Afterpay split issue | Wm Kub | Mr. Cade Senger | Nov 11, 2025, 10:49 AM |
| 5/5 | Best welcome experience I've had from any beauty brand. | 45643671Restock alert for backorder | Wm Kub |  Kip Schroeder IV | Nov 11, 2025, 8:45 AM |
| 3/5 | Got the replacement but it took three back-and-forths to confirm the shade. | 81540601Restock alert for backorder | Wm Kub |  Darryl Jacobi | Nov 10, 2025, 6:11 PM |
| 5/5 | Got my Insider perks set up in under a minute. | 54942343Allergic reaction concern | Wm Kub |  Jacklyn Dare | Oct 25, 2025, 7:57 PM |
| 4/5 | Great overall, just took a bit longer than I expected on chat. | 07666996Price match request | Wm Kub | Ignatius Cummerata | Oct 24, 2025, 11:47 AM |
| 1/5 | Worst process I've experienced in retail. Will not come back. | 77518135Wrong shade sent | Wm Kub |  Miss Amber Hintz Sr. | Sep 13, 2025, 9:23 AM |
| 4/11 | The Insider perks feel watered down compared to two years ago. | 87543307Where is my order? | Wm Kub |  Eula McKenzie | Aug 13, 2025, 9:57 AM |
| 4/5 | Bring back the old loyalty point structure. | 88519235Foundation match help | Wm Kub |  Garth Dooley | Aug 6, 2025, 5:54 PM |
| 4/5 | Mostly happy. Replacement product was sent but in the wrong shade initially. | 84851798Refund not received | Wm Kub | Eula McKenzie | Jul 6, 2025, 2:25 PM |
| 4/5 | Nice agent. Would have been nice to get a small gesture after the order was so delayed. | 94161328Wholesale order question | Wm Kub | Chaz Renner | Jun 1, 2025, 7:45 AM |
| 2/5 | Long wait, then the agent disconnected without resolving anything. | 52135668Influencer code not working | Wm Kub |  Vilma Gusikowski | May 30, 2025, 8:24 PM |