Wm Kub
karla_zboncak@yahoo.com
Showing 1 - 47 of 47
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 86506069 | Lost package follow-up | Solved | Normal | Wm Kub | — |  Mr. Lonie Hudson | app | 18h | ⊘Not fired | — | — | — | May 13, 2026 | - | |
| 85065582 | Allergic reaction concern | Solved | High | Wm Kub | — |  Jacklyn Dare | — | 6h | ○Sent, no reply | — | — | — | May 5, 2026 | - | |
| 83731510 | App crashes at checkout | Solved | Normal | Wm Kub | — |  Darryl Jacobi | loyaltydamagedgift-card | 19h | ⊘Not fired | — | — | — | May 3, 2026 | - | |
| 20344252 | Loyalty points not posting | Solved | Normal | Wm Kub | — |  Julie Hodkiewicz | Chat | — | 1h | ○Sent, no reply | — | — | — | Apr 30, 2026 | - |
| 58334053 | Shipping cost question | Solved | Normal | Wm Kub | — |  Ignatius Cummerata | bopiswholesalefragrance | 7h | ●Responded | 10/11 | — | — | Apr 30, 2026 | - | |
| 14016597 | Missing samples in order | Solved | Normal | Wm Kub | — | Julie Hodkiewicz | Social | damaged | 1d 23h | ⊘Not fired | — | — | — | Apr 9, 2026 | - |
| 88765441 | Order arrived damaged | Solved | Normal | Wm Kub | — |  Oscar O'Hara | shade-matchwholesale | 4h | ●Responded | 5/5 | — | — | Apr 1, 2026 | - | |
| 33889572 | Cancel order request | Solved | Normal | Wm Kub | — | Jacklyn Dare | Chat | — | 7h | ○Sent, no reply | — | — | — | Mar 17, 2026 | - |
| 23767880 | Allergic reaction concern | Closed | High | Wm Kub | — | Ignatius Cummerata | — | 15h | ○Sent, no reply | — | — | — | Mar 11, 2026 | Mar 15, 2026 | |
| 80509425 | Address change after shipping | Solved | Normal | Wm Kub | — |  Steve O'Conner | Social | vipsamples | 5d 10h | ⊘Not fired | — | — | — | Mar 5, 2026 | - |
| 90370272 | BOPIS order cancelled at store | Solved | Normal | Wm Kub | — |  Kip Schroeder IV | Social | — | 6h | ⊘Not fired | — | — | — | Feb 26, 2026 | - |
| 19701035 | Birthday gift not received | Pending | Normal | Wm Kub | — |  Vilma Gusikowski | returnsgift-card | - | —Skipped | — | — | — | Feb 20, 2026 | - | |
| 21257947 | Cancel subscription / Auto-replenish | Closed | Normal | Wm Kub | — | Mr. Lonie Hudson | appwholesalefragrance | 1d | ●Responded | 10/11 | — | — | Feb 16, 2026 | Feb 24, 2026 | |
| 91740120 | Return after 30-day window | Solved | Normal | Wm Kub | — |  Mr. Skyla Trantow | gift-cardvip | 3h | ○Sent, no reply | — | — | — | Feb 5, 2026 | - | |
| 48725868 | Insider tier issue | Closed | High | Wm Kub | — | Mr. Skyla Trantow | shippingvipdamaged | 5d 22h | ○Sent, no reply | — | — | — | Jan 25, 2026 | Feb 2, 2026 | |
| 67964495 | Foundation match help | Closed | Normal | Wm Kub | — |  Mr. Cade Senger | bopisdamaged | 2h | ○Sent, no reply | — | — | — | Jan 22, 2026 | Jan 24, 2026 | |
| 70551223 | App crashes at checkout | Solved | Normal | Wm Kub | — |  Tommy Kuvalis | — | 2h | ○Sent, no reply | — | — | — | Jan 12, 2026 | - | |
| 77291066 | Address change after shipping | Solved | Normal | Wm Kub | — |  Katrina Johns | returnsapp | 4h | ○Sent, no reply | — | — | — | Jan 10, 2026 | - | |
| 59085083 | App crashes at checkout | Solved | Low | Wm Kub | — |  Chaz Renner | viployalty | 1h | ●Responded | 4/5 | — | — | Jan 1, 2026 | - | |
| 39905483 | Restock alert for backorder | Open | High | Wm Kub | — |  Garth Dooley | shade-matchwholesale | - | —Skipped | — | — | — | Dec 16, 2025 | - | |
| 17025197 | Insider tier issue | Closed | Low | Wm Kub | — |  Yazmin Jast | refundsamples | 1h | ○Sent, no reply | — | — | — | Dec 4, 2025 | Dec 10, 2025 | |
| 90305204 | Item authenticity concern | Closed | Low | Wm Kub | — |  Miss Amber Hintz Sr. | Phone | samplesvipdamaged | 6h | ⊘Not fired | — | — | — | Nov 22, 2025 | Nov 27, 2025 |
| 16649950 | Restock alert for backorder | Solved | Normal | Wm Kub | — | Mr. Cade Senger | shippingwholesalegift-card | 4h | ●Responded | 5/5 | — | — | Nov 14, 2025 | - | |
| 72636926 | Klarna / Afterpay split issue | Closed | High | Wm Kub | — | Mr. Cade Senger | Chat | app | 6h | ●Responded | 5/5 | — | — | Nov 10, 2025 | Nov 15, 2025 |
| 45643671 | Restock alert for backorder | Solved | Normal | Wm Kub | — | Kip Schroeder IV | app | 20h | ●Responded | 5/5 | — | — | Nov 8, 2025 | - | |
| 81540601 | Restock alert for backorder | Solved | Normal | Wm Kub | — | Darryl Jacobi | — | 1d 17h | ●Responded | 3/5 | — | — | Nov 7, 2025 | - | |
| 49998932 | Address change after shipping | Closed | Normal | Wm Kub | — |  Mr. Eliza Gerhold IV | samplesloyaltyfragrance | 2h | ○Sent, no reply | — | — | — | Nov 7, 2025 | Nov 12, 2025 | |
| 11828834 | Store experience feedback | Open | Normal | Wm Kub | — |  Leonard Waters-Howell | shade-matchgift-cardshipping | - | —Skipped | — | — | — | Nov 7, 2025 | - | |
| 54942343 | Allergic reaction concern | Closed | Urgent | Wm Kub | — | Jacklyn Dare | Chat | shippinggift-card | 4h | ●Responded | 5/5 | — | — | Oct 24, 2025 | Oct 25, 2025 |
| 07666996 | Price match request | Solved | Normal | Wm Kub | — | Ignatius Cummerata | fragrancerefundinfluencer | 1d 9h | ●Responded | 4/5 | — | — | Oct 21, 2025 | - | |
| 23987587 | Order arrived damaged | Solved | Low | Wm Kub | — | Mr. Cade Senger | damagedsamplesreturns | 9d 18h | ○Sent, no reply | — | — | — | Oct 17, 2025 | - | |
| 05076642 | Refund not received | Closed | Normal | Wm Kub | — | Katrina Johns | Chat | loyalty | 3h | ○Sent, no reply | — | — | — | Oct 5, 2025 | Oct 7, 2025 |
| 29563769 | Return after 30-day window | Solved | Low | Wm Kub | — | Oscar O'Hara | Chat | gift-cardsamplesvip | 23h | ⊘Not fired | — | — | — | Sep 27, 2025 | - |
| 77518135 | Wrong shade sent | Solved | Normal | Wm Kub | — | Miss Amber Hintz Sr. | Chat | gift-card | 1d 17h | ●Responded | 1/5 | — | — | Sep 10, 2025 | - |
| 13599852 | Lost package follow-up | Solved | High | Wm Kub | — |  Lily Raynor | Chat | app | 2d 11h | ⊘Not fired | — | — | — | Aug 29, 2025 | - |
| 13468792 | Where is my order? | Solved | Normal | Wm Kub | — | Mr. Cade Senger | returnsappfragrance | 5h | ⊘Not fired | — | — | — | Aug 20, 2025 | - | |
| 06683580 | App login problem | Pending | High | Wm Kub | — | Garth Dooley | Chat | shade-match | - | —Skipped | — | — | — | Aug 12, 2025 | - |
| 87543307 | Where is my order? | Solved | Normal | Wm Kub | — |  Eula McKenzie | Chat | shade-match | 3h | ●Responded | 4/11 | — | — | Aug 11, 2025 | - |
| 26322747 | Order arrived damaged | Pending | Low | Wm Kub | — | Leonard Waters-Howell | bopissamplesreturns | - | —Skipped | — | — | — | Aug 9, 2025 | - | |
| 88519235 | Foundation match help | Solved | Normal | Wm Kub | — | Garth Dooley | Phone | — | 6h | ●Responded | 4/5 | — | — | Aug 4, 2025 | - |
| 57724133 | Cancel subscription / Auto-replenish | Closed | Low | Wm Kub | — | Garth Dooley | vipshipping | 1d | ○Sent, no reply | — | — | — | Jul 16, 2025 | Jul 19, 2025 | |
| 84851798 | Refund not received | Solved | Normal | Wm Kub | — | Eula McKenzie | loyaltyreturns | 1h | ●Responded | 4/5 | — | — | Jul 4, 2025 | - | |
| 11702528 | Price match request | Solved | Low | Wm Kub | — | Tommy Kuvalis | Chat | samples | 1d 4h | ○Sent, no reply | — | — | — | Jun 19, 2025 | - |
| 94744708 | Gift card balance question | Pending | High | Wm Kub | — | Oscar O'Hara | shipping | - | —Skipped | — | — | — | Jun 6, 2025 | - | |
| 94161328 | Wholesale order question | Solved | High | Wm Kub | — | Chaz Renner | Chat | — | 6h | ●Responded | 4/5 | — | — | May 30, 2025 | - |
| 52135668 | Influencer code not working | Solved | Normal | Wm Kub | — | Vilma Gusikowski | Chat | influencer | 13h | ●Responded | 2/5 | — | — | May 29, 2025 | - |
| 64644842 | Cancel subscription / Auto-replenish | Pending | Normal | Wm Kub | — | Steve O'Conner | Chat | shade-matchvip | - | —Skipped | — | — | — | May 23, 2025 | - |