Mr. Efren Connelly
henrietta20@gmail.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Their chatbot actually solved my problem before a human was needed. | 61143271Wholesale order question | Mr. Efren Connelly |  Kaela Friesen | Apr 15, 2026, 12:51 AM |
| 4/11 | Pricing has crept up and the value isn't there anymore. | 32430835Price match request | Mr. Efren Connelly |  Dr. Mandy McLaughlin | Mar 23, 2026, 10:48 AM |
| 5/5 | Lightning fast response, fixed my Insider points balance in one message. | 11329800Wrong shade sent | Mr. Efren Connelly |  Lily Raynor | Mar 20, 2026, 3:34 AM |
| 3/5 | Average. Got a partial refund instead of full and didn't really get why. | 48381248Cancel order request | Mr. Efren Connelly | Dr. Mandy McLaughlin | Mar 1, 2026, 9:33 AM |
| 4/11 | Wouldn't recommend after the return debacle I went through. | 30353795Birthday gift not received | Mr. Efren Connelly |  Yazmin Jast | Jan 28, 2026, 9:23 PM |
| 10/11 | I tell everyone — Bloom is doing beauty retail right. | 53992050Influencer code not working | Mr. Efren Connelly |  Mr. Lonie Hudson | Dec 6, 2025, 6:34 PM |
| 1/5 | Treated like I was lying about the missing items. Insulting. | 17303823Foundation match help | Mr. Efren Connelly | Dr. Mandy McLaughlin | Nov 27, 2025, 4:27 AM |
| 4/5 | Good chat support. Returned product still hadn't been processed when I followed up. | 67101002Cancel order request | Mr. Efren Connelly | Dr. Mandy McLaughlin | Oct 8, 2025, 8:43 PM |
| 10/11 | Tell everyone I know to shop here. Best beauty retailer, hands down. | 99202408Store experience feedback | Mr. Efren Connelly |  Steve O'Conner | Sep 25, 2025, 8:01 PM |
| 4/5 | Solid first impression. The welcome email was a little overwhelming. | 94515609Return after 30-day window | Mr. Efren Connelly |  Vilma Gusikowski | Jul 31, 2025, 9:13 PM |
| 10/11 | Love everything about it. The Insider program is genuinely valuable. | 96945353Gift card balance question | Mr. Efren Connelly | Steve O'Conner | Jul 30, 2025, 10:39 PM |
| 4/5 | Solid help. The loyalty points took a day to show up after the agent said they would post. | 07292485BOPIS pickup not ready | Mr. Efren Connelly |  Mr. Eliza Gerhold IV | Jul 5, 2025, 4:00 PM |