Mr. Efren Connelly
henrietta20@gmail.com
Showing 1 - 41 of 41
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 82996120 | Refund not received | Solved | Low | Mr. Efren Connelly | — |  Vilma Gusikowski | Phone | fragrancewholesalesamples | 1h | ○Sent, no reply | — | — | — | May 8, 2026 | - |
| 20229943 | Price match request | Solved | Normal | Mr. Efren Connelly | — |  Jacklyn Dare | Chat | — | 1h | ○Sent, no reply | — | — | — | May 4, 2026 | - |
| 81669599 | Return after 30-day window | Open | High | Mr. Efren Connelly | — |  Tommy Kuvalis | Chat | refund | - | —Skipped | — | — | — | May 1, 2026 | - |
| 61143271 | Wholesale order question | Closed | Normal | Mr. Efren Connelly | — |  Kaela Friesen | Chat | shade-match | 4h | ●Responded | 5/5 | — | — | Apr 14, 2026 | Apr 18, 2026 |
| 32430835 | Price match request | Solved | High | Mr. Efren Connelly | — |  Dr. Mandy McLaughlin | Chat | — | 5h | ●Responded | 4/11 | — | — | Mar 21, 2026 | - |
| 11329800 | Wrong shade sent | Solved | High | Mr. Efren Connelly | — |  Lily Raynor | Chat | damagedfragrance | 6h | ●Responded | 5/5 | — | — | Mar 18, 2026 | - |
| 48381248 | Cancel order request | Solved | Normal | Mr. Efren Connelly | — | Dr. Mandy McLaughlin | influencerloyalty | 6h | ●Responded | 3/5 | — | — | Feb 27, 2026 | - | |
| 45207181 | Cancel order request | Solved | Normal | Mr. Efren Connelly | — |  Julie Hodkiewicz | — | 3h | ○Sent, no reply | — | — | — | Feb 6, 2026 | - | |
| 66467253 | App login problem | Solved | Normal | Mr. Efren Connelly | — | Jacklyn Dare | Chat | appshade-match | 11h | ○Sent, no reply | — | — | — | Feb 6, 2026 | - |
| 31220554 | Where is my order? | Solved | Normal | Mr. Efren Connelly | — |  Mr. Skyla Trantow | Chat | — | 11h | ○Sent, no reply | — | — | — | Feb 3, 2026 | - |
| 30353795 | Birthday gift not received | Solved | High | Mr. Efren Connelly | — |  Yazmin Jast | — | 1d 8h | ●Responded | 4/11 | — | — | Jan 26, 2026 | - | |
| 24409978 | Wrong shade sent | Closed | Low | Mr. Efren Connelly | — | Vilma Gusikowski | shade-match | 16h | ○Sent, no reply | — | — | — | Jan 14, 2026 | Jan 18, 2026 | |
| 31029264 | BOPIS pickup not ready | Pending | Normal | Mr. Efren Connelly | — | Dr. Mandy McLaughlin | Phone | wholesale | - | —Skipped | — | — | — | Jan 2, 2026 | - |
| 27024032 | Return after 30-day window | Solved | Normal | Mr. Efren Connelly | — | Lily Raynor | Chat | — | 14h | ○Sent, no reply | — | — | — | Dec 17, 2025 | - |
| 53992050 | Influencer code not working | Closed | Low | Mr. Efren Connelly | — |  Mr. Lonie Hudson | Phone | vip | 3h | ●Responded | 10/11 | — | — | Dec 6, 2025 | Dec 11, 2025 |
| 17303823 | Foundation match help | Solved | Normal | Mr. Efren Connelly | — | Dr. Mandy McLaughlin | shade-match | 2d 3h | ●Responded | 1/5 | — | — | Nov 23, 2025 | - | |
| 23220952 | App login problem | Solved | Normal | Mr. Efren Connelly | — | Vilma Gusikowski | apployalty | 2d | ○Sent, no reply | — | — | — | Nov 19, 2025 | - | |
| 01213793 | Item authenticity concern | Pending | Normal | Mr. Efren Connelly | — |  Steve O'Conner | Chat | vip | - | —Skipped | — | — | — | Oct 27, 2025 | - |
| 83429723 | Missing items in shipment | Solved | High | Mr. Efren Connelly | — |  Mr. Cade Senger | shipping | 2d 3h | ⊘Not fired | — | — | — | Oct 25, 2025 | - | |
| 67101002 | Cancel order request | Solved | Normal | Mr. Efren Connelly | — | Dr. Mandy McLaughlin | Chat | loyalty | 6h | ●Responded | 4/5 | — | — | Oct 7, 2025 | - |
| 51302347 | Lost package follow-up | Solved | Normal | Mr. Efren Connelly | — | Julie Hodkiewicz | refundgift-cardwholesale | 3h | ○Sent, no reply | — | — | — | Sep 30, 2025 | - | |
| 25516633 | App crashes at checkout | Solved | Normal | Mr. Efren Connelly | — |  Faith Hilll | vip | 12h | ○Sent, no reply | — | — | — | Sep 29, 2025 | - | |
| 99202408 | Store experience feedback | Solved | High | Mr. Efren Connelly | — | Steve O'Conner | Chat | — | 5h | ●Responded | 10/11 | — | — | Sep 24, 2025 | - |
| 76941980 | Foundation match help | Pending | Normal | Mr. Efren Connelly | — | Julie Hodkiewicz | vipwholesale | - | —Skipped | — | — | — | Sep 11, 2025 | - | |
| 60298626 | Pro discount enrollment | Closed | Normal | Mr. Efren Connelly | — |  Oscar O'Hara | Chat | appshipping | 2h | ○Sent, no reply | — | — | — | Sep 10, 2025 | Sep 15, 2025 |
| 31021949 | Store experience feedback | Solved | Low | Mr. Efren Connelly | — | Oscar O'Hara | — | 9h | ○Sent, no reply | — | — | — | Sep 5, 2025 | - | |
| 66541049 | Foundation match help | Closed | Normal | Mr. Efren Connelly | — |  Ignatius Cummerata | — | 18h | ⊘Not fired | — | — | — | Sep 5, 2025 | Sep 12, 2025 | |
| 20859030 | Where is my order? | Closed | Normal | Mr. Efren Connelly | — | Lily Raynor | Chat | appreturnsinfluencer | 1d 22h | ○Sent, no reply | — | — | — | Sep 4, 2025 | Sep 11, 2025 |
| 94936716 | Birthday gift not received | Open | High | Mr. Efren Connelly | — |  Mr. Eliza Gerhold IV | shippingbopis | - | —Skipped | — | — | — | Aug 16, 2025 | - | |
| 14131409 | Cancel order request | Solved | Normal | Mr. Efren Connelly | — | Steve O'Conner | bopis | 2d 23h | ⊘Not fired | — | — | — | Aug 15, 2025 | - | |
| 47821164 | Cancel subscription / Auto-replenish | Open | Urgent | Mr. Efren Connelly | — |  Chaz Renner | — | - | —Skipped | — | — | — | Aug 1, 2025 | - | |
| 96945353 | Gift card balance question | Solved | Low | Mr. Efren Connelly | — | Steve O'Conner | Phone | wholesalegift-card | 2h | ●Responded | 10/11 | — | — | Jul 30, 2025 | - |
| 94515609 | Return after 30-day window | Closed | Normal | Mr. Efren Connelly | — | Vilma Gusikowski | Phone | viployalty | 3h | ●Responded | 4/5 | — | — | Jul 30, 2025 | Aug 2, 2025 |
| 60122118 | Insider tier issue | Pending | Low | Mr. Efren Connelly | — |  Leonard Waters-Howell | influencer | - | —Skipped | — | — | — | Jul 28, 2025 | - | |
| 15478570 | BOPIS pickup not ready | Solved | Normal | Mr. Efren Connelly | — | Mr. Eliza Gerhold IV | Phone | samples | 2d 2h | ○Sent, no reply | — | — | — | Jul 24, 2025 | - |
| 79195199 | Influencer code not working | Pending | Normal | Mr. Efren Connelly | — |  Darryl Jacobi | influencerwholesaleloyalty | - | —Skipped | — | — | — | Jul 4, 2025 | - | |
| 07292485 | BOPIS pickup not ready | Closed | Normal | Mr. Efren Connelly | — | Mr. Eliza Gerhold IV | — | 4h | ●Responded | 4/5 | — | — | Jul 4, 2025 | Jul 10, 2025 | |
| 55755605 | Where is my order? | Solved | Normal | Mr. Efren Connelly | — | Oscar O'Hara | Chat | — | 5h | ○Sent, no reply | — | — | — | Jun 26, 2025 | - |
| 92015878 | Price match request | Closed | Normal | Mr. Efren Connelly | — | Mr. Skyla Trantow | Social | refund | 4h | ⊘Not fired | — | — | — | Jun 18, 2025 | Jun 22, 2025 |
| 17845009 | Missing items in shipment | Solved | Normal | Mr. Efren Connelly | — | Yazmin Jast | Chat | fragrance | 1d 4h | ○Sent, no reply | — | — | — | Jun 18, 2025 | - |
| 25289048 | Discount code not working | Solved | High | Mr. Efren Connelly | — | Oscar O'Hara | fragrancesamples | 2h | ○Sent, no reply | — | — | — | Jun 17, 2025 | - |