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CustomersMr. Lynn Bruen

Mr. Lynn Bruen

sarai48@yahoo.com
Tickets30Responses12
Showing 1 - 12 of 12
Rating
Comment
Ticket
Customer
Team member
Responded
1/5The agent argued with me over a clearly broken seal on the product.91165354Price match requestMr. Lynn BruenAmely PacochaMay 3, 2026, 10:41 PM
4/5Resolved fine. Agent had to look up my purchase, took a minute.82101736Influencer code not workingMr. Lynn BruenJacklyn DareFeb 20, 2026, 4:35 AM
5/5Lightning fast response, fixed my Insider points balance in one message.75226358Where is my order?Mr. Lynn BruenJulie HodkiewiczJan 9, 2026, 2:51 PM
4/5Easier returns from international addresses.60939413Cancel subscription / Auto-replenishMr. Lynn BruenYazmin JastJan 3, 2026, 2:38 PM
4/5Smooth signup. The intro samples took a week to arrive but they were great.41269864BOPIS pickup not readyMr. Lynn BruenLily RaynorNov 29, 2025, 3:56 PM
5/5Got my Insider perks set up in under a minute.89331477Birthday gift not receivedMr. Lynn BruenMr. Eliza Gerhold IVOct 26, 2025, 8:51 AM
5/5Five stars. Marisol matched my undertone perfectly over a quick chat.17098538Cancel subscription / Auto-replenishMr. Lynn BruenKatrina JohnsOct 13, 2025, 9:57 AM
5/5Quick refund, clear communication, and they upgraded my shipping for the next order.46921861Birthday gift not receivedMr. Lynn BruenYazmin JastAug 15, 2025, 6:11 PM
4/5Solved my return, just needed a couple of follow-ups to get there.28763094BOPIS pickup not readyMr. Lynn BruenOscar O'HaraJul 21, 2025, 3:39 PM
10/11The Elite tier perks are worth every dollar of lifetime spend.62964203Order arrived damagedMr. Lynn BruenKatrina JohnsJul 11, 2025, 7:05 AM
5/5Helped me redeem a gift card that wasn't scanning. Sorted in one chat.44497900Insider tier issueMr. Lynn BruenYazmin JastJul 1, 2025, 10:03 PM
4/11Stock-outs are constant. Recommending Bloom feels risky now.87085577Wrong shade sentMr. Lynn BruenJulie HodkiewiczJun 9, 2025, 6:35 PM
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Properties

Customer
Name
Mr. Lynn Bruen
Email
sarai48@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
normal
Loyalty points
5,974
Lifetime spend
594
Last purchase
—
Skin tone
medium
Foundation shade
58P
Skin concerns
—
Allergies / restrictions
nickel-allergy
Favorite brands
Maison Margiela, Charlotte Tilbury, Tatcha, Glossier
YTD spend
1,631
App installed
Yes
App last opened
Apr 9, 2026
Email subscribed
Yes
Marketing segment
lapsed
Last purchase amount
38
Total orders
—
Preferred category
fragrance
Tickets
Tickets
30
Last seen
May 15, 2026
Responses
Avg rating
4.67