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CustomersMr. Lynn Bruen

Mr. Lynn Bruen

sarai48@yahoo.com
Tickets30Responses12
Showing 1 - 30 of 30
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
25326084Question about product ingredientsSolvedHighMr. Lynn Bruen—Dr. Mandy McLaughlinEmail
viprefundinfluencer
1h○Sent, no reply———May 15, 2026-
91165354Price match requestSolvedNormalMr. Lynn Bruen—Amely PacochaEmail
bopisapp
2d 19h●Responded1/5——Apr 30, 2026-
05873755Missing samples in orderClosedNormalMr. Lynn Bruen—Oscar O'HaraChat
loyaltygift-card
2h⊘Not fired———Apr 8, 2026Apr 14, 2026
95507715Lost package follow-upSolvedHighMr. Lynn Bruen—Eula McKenzieEmail
damagedsamplesfragrance
1h○Sent, no reply———Mar 4, 2026-
82101736Influencer code not workingSolvedLowMr. Lynn Bruen—Jacklyn DareChat—23h●Responded4/5——Feb 17, 2026-
77228880Discount code not workingSolvedNormalMr. Lynn Bruen—Mr. Eliza Gerhold IVSocial
loyaltywholesalebopis
1h⊘Not fired———Feb 6, 2026-
91801617Missing samples in orderSolvedNormalMr. Lynn Bruen—Katrina JohnsChat—18h○Sent, no reply———Feb 6, 2026-
75226358Where is my order?ClosedLowMr. Lynn Bruen—Julie HodkiewiczEmail—9h●Responded5/5——Jan 7, 2026Jan 10, 2026
07064793Question about product ingredientsClosedNormalMr. Lynn Bruen—Julie HodkiewiczEmail
fragrancerefunddamaged
17h○Sent, no reply———Jan 5, 2026Jan 8, 2026
60939413Cancel subscription / Auto-replenishSolvedNormalMr. Lynn Bruen—Yazmin JastChat
shippingbopis
1d 17h●Responded4/5——Dec 31, 2025-
41269864BOPIS pickup not readyClosedNormalMr. Lynn Bruen—Lily RaynorEmail
vip
6h●Responded4/5——Nov 28, 2025Dec 3, 2025
29700675Missing samples in orderSolvedNormalMr. Lynn Bruen—Chaz RennerEmail
wholesalebopis
3d⊘Not fired———Nov 21, 2025-
77372287Order arrived damagedSolvedLowMr. Lynn Bruen—Tommy KuvalisEmail—20h⊘Not fired———Nov 18, 2025-
61891550Question about product ingredientsSolvedUrgentMr. Lynn Bruen—Dr. Mandy McLaughlinChat
sampleswholesalebopis
6h○Sent, no reply———Nov 14, 2025-
89331477Birthday gift not receivedClosedNormalMr. Lynn Bruen—Mr. Eliza Gerhold IVChat
loyaltyshade-matchrefund
17h●Responded5/5——Oct 24, 2025Nov 1, 2025
17098538Cancel subscription / Auto-replenishSolvedLowMr. Lynn Bruen—Katrina JohnsPhone—6h●Responded5/5——Oct 12, 2025-
19627379Gift card balance questionSolvedNormalMr. Lynn Bruen—Yazmin JastChat—17h○Sent, no reply———Sep 8, 2025-
19402246Item authenticity concernClosedHighMr. Lynn Bruen—Jacklyn DareEmail—4h○Sent, no reply———Sep 4, 2025Sep 9, 2025
72595782Pro discount enrollmentClosedLowMr. Lynn Bruen—Dr. Mandy McLaughlinChat
refundshade-match
16h⊘Not fired———Aug 25, 2025Aug 31, 2025
46921861Birthday gift not receivedSolvedUrgentMr. Lynn Bruen—Yazmin JastChat
returns
2h●Responded5/5——Aug 14, 2025-
60674766Question about product ingredientsOpenNormalMr. Lynn Bruen—Kip Schroeder IVEmail—-—Skipped———Aug 6, 2025-
28763094BOPIS pickup not readyClosedNormalMr. Lynn Bruen—Oscar O'HaraChat
app
2d 18h●Responded4/5——Jul 18, 2025Jul 22, 2025
62964203Order arrived damagedSolvedNormalMr. Lynn Bruen—Katrina JohnsEmail
fragrance
11h●Responded10/11——Jul 10, 2025-
95610585Missing items in shipmentSolvedNormalMr. Lynn Bruen—Katrina JohnsEmail
samplesreturns
3h○Sent, no reply———Jul 10, 2025-
44497900Insider tier issueSolvedNormalMr. Lynn Bruen—Yazmin JastEmail
loyaltydamagedsamples
3h●Responded5/5——Jul 1, 2025-
94737820Insider tier issuePendingNormalMr. Lynn Bruen—Steve O'ConnerEmail—-—Skipped———Jun 28, 2025-
03503801Loyalty points not postingClosedNormalMr. Lynn Bruen—Leonard Waters-HowellChat
wholesaledamaged
3h○Sent, no reply———Jun 18, 2025Jun 23, 2025
42097725Discount code not workingSolvedNormalMr. Lynn Bruen—Jacklyn DareEmail—1d 17h○Sent, no reply———Jun 14, 2025-
57946421App crashes at checkoutSolvedNormalMr. Lynn Bruen—Jacklyn DareEmail—23h○Sent, no reply———Jun 9, 2025-
87085577Wrong shade sentSolvedNormalMr. Lynn Bruen—Julie HodkiewiczChat
shade-match
7d 5h●Responded4/11——Jun 1, 2025-
Page 1 of 1

Properties

Customer
Name
Mr. Lynn Bruen
Email
sarai48@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
normal
Loyalty points
5,974
Lifetime spend
594
Last purchase
—
Skin tone
medium
Foundation shade
58P
Skin concerns
—
Allergies / restrictions
nickel-allergy
Favorite brands
Maison Margiela, Charlotte Tilbury, Tatcha, Glossier
YTD spend
1,631
App installed
Yes
App last opened
Apr 9, 2026
Email subscribed
Yes
Marketing segment
lapsed
Last purchase amount
38
Total orders
—
Preferred category
fragrance
Tickets
Tickets
30
Last seen
May 15, 2026
Responses
Avg rating
4.67