Mr. Lynn Bruen
sarai48@yahoo.com
Showing 1 - 30 of 30
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 25326084 | Question about product ingredients | Solved | High | — | viprefundinfluencer | 1h | ○Sent, no reply | — | — | — | May 15, 2026 | - | |||
| 91165354 | Price match request | Solved | Normal | — | bopisapp | 2d 19h | ●Responded | 1/5 | — | — | Apr 30, 2026 | - | |||
| 05873755 | Missing samples in order | Closed | Normal | — | Chat | loyaltygift-card | 2h | ⊘Not fired | — | — | — | Apr 8, 2026 | Apr 14, 2026 | ||
| 95507715 | Lost package follow-up | Solved | High | — | damagedsamplesfragrance | 1h | ○Sent, no reply | — | — | — | Mar 4, 2026 | - | |||
| 82101736 | Influencer code not working | Solved | Low | — | Chat | — | 23h | ●Responded | 4/5 | — | — | Feb 17, 2026 | - | ||
| 77228880 | Discount code not working | Solved | Normal | — | Social | loyaltywholesalebopis | 1h | ⊘Not fired | — | — | — | Feb 6, 2026 | - | ||
| 91801617 | Missing samples in order | Solved | Normal | — | Chat | — | 18h | ○Sent, no reply | — | — | — | Feb 6, 2026 | - | ||
| 75226358 | Where is my order? | Closed | Low | — | — | 9h | ●Responded | 5/5 | — | — | Jan 7, 2026 | Jan 10, 2026 | |||
| 07064793 | Question about product ingredients | Closed | Normal | — | fragrancerefunddamaged | 17h | ○Sent, no reply | — | — | — | Jan 5, 2026 | Jan 8, 2026 | |||
| 60939413 | Cancel subscription / Auto-replenish | Solved | Normal | — | Chat | shippingbopis | 1d 17h | ●Responded | 4/5 | — | — | Dec 31, 2025 | - | ||
| 41269864 | BOPIS pickup not ready | Closed | Normal | — | vip | 6h | ●Responded | 4/5 | — | — | Nov 28, 2025 | Dec 3, 2025 | |||
| 29700675 | Missing samples in order | Solved | Normal | — | wholesalebopis | 3d | ⊘Not fired | — | — | — | Nov 21, 2025 | - | |||
| 77372287 | Order arrived damaged | Solved | Low | — | — | 20h | ⊘Not fired | — | — | — | Nov 18, 2025 | - | |||
| 61891550 | Question about product ingredients | Solved | Urgent | — | Chat | sampleswholesalebopis | 6h | ○Sent, no reply | — | — | — | Nov 14, 2025 | - | ||
| 89331477 | Birthday gift not received | Closed | Normal | — | Chat | loyaltyshade-matchrefund | 17h | ●Responded | 5/5 | — | — | Oct 24, 2025 | Nov 1, 2025 | ||
| 17098538 | Cancel subscription / Auto-replenish | Solved | Low | — | Phone | — | 6h | ●Responded | 5/5 | — | — | Oct 12, 2025 | - | ||
| 19627379 | Gift card balance question | Solved | Normal | — | Chat | — | 17h | ○Sent, no reply | — | — | — | Sep 8, 2025 | - | ||
| 19402246 | Item authenticity concern | Closed | High | — | — | 4h | ○Sent, no reply | — | — | — | Sep 4, 2025 | Sep 9, 2025 | |||
| 72595782 | Pro discount enrollment | Closed | Low | — | Chat | refundshade-match | 16h | ⊘Not fired | — | — | — | Aug 25, 2025 | Aug 31, 2025 | ||
| 46921861 | Birthday gift not received | Solved | Urgent | — | Chat | returns | 2h | ●Responded | 5/5 | — | — | Aug 14, 2025 | - | ||
| 60674766 | Question about product ingredients | Open | Normal | — | — | - | —Skipped | — | — | — | Aug 6, 2025 | - | |||
| 28763094 | BOPIS pickup not ready | Closed | Normal | — | Chat | app | 2d 18h | ●Responded | 4/5 | — | — | Jul 18, 2025 | Jul 22, 2025 | ||
| 62964203 | Order arrived damaged | Solved | Normal | — | fragrance | 11h | ●Responded | 10/11 | — | — | Jul 10, 2025 | - | |||
| 95610585 | Missing items in shipment | Solved | Normal | — | samplesreturns | 3h | ○Sent, no reply | — | — | — | Jul 10, 2025 | - | |||
| 44497900 | Insider tier issue | Solved | Normal | — | loyaltydamagedsamples | 3h | ●Responded | 5/5 | — | — | Jul 1, 2025 | - | |||
| 94737820 | Insider tier issue | Pending | Normal | — | — | - | —Skipped | — | — | — | Jun 28, 2025 | - | |||
| 03503801 | Loyalty points not posting | Closed | Normal | — | Chat | wholesaledamaged | 3h | ○Sent, no reply | — | — | — | Jun 18, 2025 | Jun 23, 2025 | ||
| 42097725 | Discount code not working | Solved | Normal | — | — | 1d 17h | ○Sent, no reply | — | — | — | Jun 14, 2025 | - | |||
| 57946421 | App crashes at checkout | Solved | Normal | — | — | 23h | ○Sent, no reply | — | — | — | Jun 9, 2025 | - | |||
| 87085577 | Wrong shade sent | Solved | Normal | — | Chat | shade-match | 7d 5h | ●Responded | 4/11 | — | — | Jun 1, 2025 | - |