Reta Cole-Crist
enoch.brown32@gmail.com
Showing 1 - 31 of 31
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 28409227 | Birthday gift not received | Closed | Normal | Reta Cole-Crist | — |  Dr. Mandy McLaughlin | refundfragrance | 6h | ○Sent, no reply | — | — | — | May 13, 2026 | May 20, 2026 | |
| 99299497 | Insider tier issue | Solved | Low | Reta Cole-Crist | — |  Leonard Waters-Howell | Chat | shippinginfluencerwholesale | 6h | ●Responded | 10/11 | — | — | May 12, 2026 | - |
| 96417206 | BOPIS order cancelled at store | Solved | High | Reta Cole-Crist | — |  Jacklyn Dare | shippingrefund | 12h | ○Sent, no reply | — | — | — | Apr 10, 2026 | - | |
| 11251676 | App crashes at checkout | Closed | High | Reta Cole-Crist | — |  Vilma Gusikowski | shade-match | 9h | ○Sent, no reply | — | — | — | Apr 3, 2026 | Apr 5, 2026 | |
| 83810749 | Lost package follow-up | Solved | Urgent | Reta Cole-Crist | — |  Kaela Friesen | loyaltywholesalebopis | 1h | ○Sent, no reply | — | — | — | Mar 30, 2026 | - | |
| 15219940 | Discount code not working | Solved | Normal | Reta Cole-Crist | — |  Kip Schroeder IV | Social | fragranceinfluencerloyalty | 6h | ⊘Not fired | — | — | — | Mar 27, 2026 | - |
| 03151783 | Insider tier issue | Solved | Urgent | Reta Cole-Crist | — |  Mr. Cade Senger | — | 2h | ○Sent, no reply | — | — | — | Mar 20, 2026 | - | |
| 38723829 | Lost package follow-up | Solved | Normal | Reta Cole-Crist | — | Jacklyn Dare | — | 8d 13h | ○Sent, no reply | — | — | — | Mar 18, 2026 | - | |
| 41023680 | Lost package follow-up | Solved | Low | Reta Cole-Crist | — | Kip Schroeder IV | Chat | — | 23h | ●Responded | 7/11 | — | — | Mar 4, 2026 | - |
| 39277759 | Return after 30-day window | Solved | Normal | Reta Cole-Crist | — |  Eula McKenzie | gift-carddamaged | 18h | ○Sent, no reply | — | — | — | Feb 21, 2026 | - | |
| 86162862 | Shipping cost question | Closed | Low | Reta Cole-Crist | — |  Mr. Skyla Trantow | gift-cardwholesale | 2d 23h | ○Sent, no reply | — | — | — | Feb 20, 2026 | Mar 2, 2026 | |
| 30346241 | Insider tier issue | Open | High | Reta Cole-Crist | — | Jacklyn Dare | Chat | returnsrefund | - | —Skipped | — | — | — | Feb 1, 2026 | - |
| 61179477 | App crashes at checkout | Solved | Normal | Reta Cole-Crist | — | Kaela Friesen | — | 7h | ○Sent, no reply | — | — | — | Jan 26, 2026 | - | |
| 95703807 | Item authenticity concern | Solved | High | Reta Cole-Crist | — |  Julie Hodkiewicz | Phone | gift-cardshade-match | 23h | ○Sent, no reply | — | — | — | Jan 23, 2026 | - |
| 32388997 | Insider tier issue | Solved | Urgent | Reta Cole-Crist | — |  Katrina Johns | Phone | — | 6h | ⊘Not fired | — | — | — | Jan 9, 2026 | - |
| 68973216 | Pro discount enrollment | Open | Low | Reta Cole-Crist | — |  Amely Pacocha | refundshade-match | - | —Skipped | — | — | — | Dec 28, 2025 | - | |
| 86484829 | Price match request | Solved | High | Reta Cole-Crist | — |  Garth Dooley | — | 1d 23h | ⊘Not fired | — | — | — | Dec 16, 2025 | - | |
| 41329625 | Price match request | Solved | Normal | Reta Cole-Crist | — | Mr. Skyla Trantow | refundapp | 9d | ○Sent, no reply | — | — | — | Nov 13, 2025 | - | |
| 63681152 | BOPIS pickup not ready | Pending | Normal | Reta Cole-Crist | — | Kip Schroeder IV | shippingdamagedrefund | - | —Skipped | — | — | — | Nov 11, 2025 | - | |
| 12536040 | Gift card balance question | Open | Normal | Reta Cole-Crist | — |  Tommy Kuvalis | refundgift-cardsamples | - | —Skipped | — | — | — | Oct 14, 2025 | - | |
| 70910021 | Gift card balance question | Solved | Low | Reta Cole-Crist | — |  Mr. Eliza Gerhold IV | Chat | bopissamples | 2h | ○Sent, no reply | — | — | — | Oct 10, 2025 | - |
| 90049205 | Cancel subscription / Auto-replenish | Solved | Normal | Reta Cole-Crist | — | Mr. Skyla Trantow | Chat | — | 5h | ○Sent, no reply | — | — | — | Oct 9, 2025 | - |
| 83116206 | Birthday gift not received | Pending | Normal | Reta Cole-Crist | — | Kip Schroeder IV | Chat | bopisgift-cardrefund | - | —Skipped | — | — | — | Oct 3, 2025 | - |
| 43864983 | Klarna / Afterpay split issue | Solved | Low | Reta Cole-Crist | — | Mr. Eliza Gerhold IV | returnsinfluencer | 14h | ●Responded | 5/5 | — | — | Sep 25, 2025 | - | |
| 79939796 | Foundation match help | Open | Normal | Reta Cole-Crist | — | Mr. Skyla Trantow | Social | — | - | —Skipped | — | — | — | Aug 25, 2025 | - |
| 59926348 | Gift card balance question | Solved | Urgent | Reta Cole-Crist | — | Kaela Friesen | fragrance | 4h | ⊘Not fired | — | — | — | Aug 25, 2025 | - | |
| 10113314 | Wrong shade sent | Solved | Normal | Reta Cole-Crist | — |  Darryl Jacobi | gift-card | 8h | ●Responded | 4/5 | — | — | Aug 20, 2025 | - | |
| 21853569 | Refund not received | Solved | Low | Reta Cole-Crist | — | Kip Schroeder IV | — | 2d 18h | ○Sent, no reply | — | — | — | Aug 10, 2025 | - | |
| 16078536 | Order arrived damaged | Solved | Low | Reta Cole-Crist | — |  Steve O'Conner | Chat | bopisshade-matchloyalty | 6h | ○Sent, no reply | — | — | — | Jul 8, 2025 | - |
| 97538586 | Address change after shipping | Closed | Normal | Reta Cole-Crist | — |  Chaz Renner | damagedshade-matchshipping | 10h | ⊘Not fired | — | — | — | May 30, 2025 | Jun 4, 2025 | |
| 03104506 | Insider tier issue | Solved | High | Reta Cole-Crist | — | Mr. Eliza Gerhold IV | Chat | — | 4h | ○Sent, no reply | — | — | — | May 23, 2025 | - |