Weston Bogisich
horace11@gmail.com
Showing 1 - 13 of 13
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Bring back the old loyalty point structure. | 40106181Wrong shade sent | Weston Bogisich |  Faith Hilll | May 20, 2026, 1:18 AM |
| 3/5 | Just okay. The agent solved the immediate problem but the larger issue is still there. | 99959523Foundation match help | Weston Bogisich |  Eula McKenzie | Apr 3, 2026, 3:55 AM |
| 1/5 | Absolutely awful experience. No one would help with my damaged order. | 49930703Gift card balance question | Weston Bogisich |  Lily Raynor | Feb 22, 2026, 3:49 AM |
| 4/11 | Had a terrible refund experience. Would steer friends elsewhere. | 39606099Discount code not working | Weston Bogisich | Eula McKenzie | Feb 9, 2026, 10:10 AM |
| 10/11 | Tell everyone I know to shop here. Best beauty retailer, hands down. | 03735562Discount code not working | Weston Bogisich |  Steve O'Conner | Jan 18, 2026, 2:38 AM |
| 3/5 | Decent. The system seemed to be slowing them down more than the issue itself. | 06586156Item authenticity concern | Weston Bogisich |  Mr. Eliza Gerhold IV | Nov 23, 2025, 3:10 AM |
| 10/11 | Would recommend in a heartbeat. The samples program alone is worth signing up for. | 30098532Return after 30-day window | Weston Bogisich |  Dr. Mandy McLaughlin | Sep 14, 2025, 6:17 AM |
| 5/5 | Used the app to swap a shade and it was approved on the spot. | 25708448Wrong shade sent | Weston Bogisich |  Ignatius Cummerata | Sep 7, 2025, 4:33 AM |
| 7/11 | Solid retailer. Not differentiated enough to recommend over alternatives. | 30391033Birthday gift not received | Weston Bogisich | Lily Raynor | Jul 8, 2025, 10:58 PM |
| 5/5 | Got my points credited back for an order I had to cancel. Super easy. | 67765966Price match request | Weston Bogisich |  Oscar O'Hara | Jul 6, 2025, 11:18 AM |
| 5/5 | Got my address updated mid-shipment in under a minute. | 09791664Cancel order request | Weston Bogisich |  Mr. Cade Senger | Jun 14, 2025, 6:58 PM |
| 5/5 | Signing up was effortless and they sent samples that match my profile. | 33957145Missing items in shipment | Weston Bogisich |  Jacklyn Dare | Jun 6, 2025, 9:32 AM |
| 4/5 | Smaller sample sizes that aren't single-use. | 84556659Where is my order? | Weston Bogisich |  Julie Hodkiewicz | May 24, 2025, 9:31 PM |