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CustomersWeston Bogisich

Weston Bogisich

horace11@gmail.com
Tickets43Responses13
Showing 1 - 43 of 43
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
40106181Wrong shade sentSolvedNormalWeston Bogisich—Faith HilllChat—11h●Responded5/5——May 18, 2026-
20609116Allergic reaction concernOpenNormalWeston Bogisich—Garth DooleyEmail
fragrance
-—Skipped———May 8, 2026-
06062619Item authenticity concernClosedNormalWeston Bogisich—Leonard Waters-HowellEmail
loyaltyrefundwholesale
13h○Sent, no reply———Apr 30, 2026May 6, 2026
57553631Birthday gift not receivedSolvedUrgentWeston Bogisich—Faith HilllEmail
loyaltyvipsamples
5h○Sent, no reply———Apr 24, 2026-
05411756Order arrived damagedSolvedHighWeston Bogisich—Ignatius CummerataEmail
shippingshade-match
1h○Sent, no reply———Apr 24, 2026-
97733439Order arrived damagedSolvedLowWeston Bogisich—Darryl JacobiChat—2d 7h○Sent, no reply———Apr 24, 2026-
00221422BOPIS order cancelled at storeSolvedNormalWeston Bogisich—Amely PacochaChat
samplesappbopis
1d 2h○Sent, no reply———Apr 2, 2026-
99959523Foundation match helpClosedNormalWeston Bogisich—Eula McKenzieChat
gift-cardfragrance
4h●Responded3/5——Apr 1, 2026Apr 3, 2026
20456682Return after 30-day windowSolvedUrgentWeston Bogisich—Garth DooleyEmail
fragranceshade-matchdamaged
21h○Sent, no reply———Mar 27, 2026-
22641529Influencer code not workingSolvedNormalWeston Bogisich—Kip Schroeder IVEmail
gift-card
13h⊘Not fired———Mar 26, 2026-
37365614Allergic reaction concernSolvedLowWeston Bogisich—Amely PacochaEmail—3h○Sent, no reply———Mar 18, 2026-
73337093Price match requestSolvedHighWeston Bogisich—Amely PacochaChat
appshade-match
5d 1h○Sent, no reply———Mar 14, 2026-
47417591Gift card balance questionClosedHighWeston Bogisich—Eula McKenzieEmail—8d 12h⊘Not fired———Mar 7, 2026Mar 18, 2026
49930703Gift card balance questionSolvedNormalWeston Bogisich—Lily RaynorEmail—2d 19h●Responded1/5——Feb 18, 2026-
39606099Discount code not workingSolvedNormalWeston Bogisich—Eula McKenzieEmail
fragrance
5d 17h●Responded4/11——Feb 2, 2026-
03735562Discount code not workingSolvedNormalWeston Bogisich—Steve O'ConnerChat
wholesale
7h●Responded10/11——Jan 16, 2026-
81561983Item authenticity concernSolvedNormalWeston Bogisich—Oscar O'HaraEmail
refund
20h○Sent, no reply———Jan 13, 2026-
50008910Wholesale order questionSolvedNormalWeston Bogisich—Eula McKenzieChat
wholesaleshippingsamples
7h○Sent, no reply———Jan 11, 2026-
13104875Klarna / Afterpay split issueSolvedHighWeston Bogisich—Vilma GusikowskiPhone—5h○Sent, no reply———Dec 26, 2025-
02157235Allergic reaction concernSolvedLowWeston Bogisich—Katrina JohnsChat
appwholesale
2d○Sent, no reply———Dec 19, 2025-
75484386Item authenticity concernSolvedNormalWeston Bogisich—Lily RaynorEmail—2d 5h⊘Not fired———Dec 2, 2025-
06586156Item authenticity concernSolvedLowWeston Bogisich—Mr. Eliza Gerhold IVChat
returnsappsamples
4h●Responded3/5——Nov 21, 2025-
15901384Wholesale order questionSolvedNormalWeston Bogisich—Jacklyn DareSocial
shippingrefund
8d 9h⊘Not fired———Oct 31, 2025-
40389018Store experience feedbackSolvedNormalWeston Bogisich—Faith HilllEmail
gift-card
6h⊘Not fired———Sep 30, 2025-
48414571Store experience feedbackSolvedNormalWeston Bogisich—Ignatius CummerataEmail
gift-cardshade-matchrefund
2d 1h○Sent, no reply———Sep 30, 2025-
56957277Where is my order?SolvedNormalWeston Bogisich—Kaela FriesenChat
gift-cardfragrance
5h○Sent, no reply———Sep 30, 2025-
60632822BOPIS order cancelled at storeClosedLowWeston Bogisich—Amely PacochaChat
samplesbopisshade-match
1h⊘Not fired———Sep 29, 2025Oct 5, 2025
71800547Pro discount enrollmentPendingLowWeston Bogisich—Katrina JohnsChat
samplesshade-matchapp
-—Skipped———Sep 25, 2025-
11660068Item authenticity concernSolvedNormalWeston Bogisich—Julie HodkiewiczChat
damagedsamplesgift-card
11h○Sent, no reply———Sep 24, 2025-
13888416Refund not receivedPendingLowWeston Bogisich—Dr. Mandy McLaughlinEmail
gift-card
-—Skipped———Sep 16, 2025-
62855780Price match requestPendingHighWeston Bogisich—Miss Amber Hintz Sr.Email
samples
-—Skipped———Sep 14, 2025-
30098532Return after 30-day windowSolvedLowWeston Bogisich—Dr. Mandy McLaughlinChat
influencerdamaged
3h●Responded10/11——Sep 12, 2025-
25708448Wrong shade sentSolvedNormalWeston Bogisich—Ignatius CummerataEmail
shade-matchgift-card
3h●Responded5/5——Sep 5, 2025-
63295346Return after 30-day windowSolvedNormalWeston Bogisich—Oscar O'HaraSocial
shippingdamaged
6h⊘Not fired———Aug 16, 2025-
30391033Birthday gift not receivedSolvedNormalWeston Bogisich—Lily RaynorEmail—1h●Responded7/11——Jul 7, 2025-
67765966Price match requestSolvedNormalWeston Bogisich—Oscar O'HaraEmail
vip
6h●Responded5/5——Jul 4, 2025-
29879364Cancel subscription / Auto-replenishClosedNormalWeston Bogisich—Dr. Mandy McLaughlinChat
samples
17h○Sent, no reply———Jun 19, 2025Jun 27, 2025
09791664Cancel order requestSolvedHighWeston Bogisich—Mr. Cade SengerEmail
app
4h●Responded5/5——Jun 14, 2025-
39610606Klarna / Afterpay split issueSolvedLowWeston Bogisich—Eula McKenzieChat
influencer
6h○Sent, no reply———Jun 12, 2025-
88340484Missing items in shipmentPendingUrgentWeston Bogisich—Tommy KuvalisChat
shade-matchshipping
-—Skipped———Jun 11, 2025-
33957145Missing items in shipmentSolvedUrgentWeston Bogisich—Jacklyn DareChat
samples
20h●Responded5/5——Jun 4, 2025-
03822943Missing items in shipmentSolvedNormalWeston Bogisich—Amely PacochaChat—8h○Sent, no reply———May 25, 2025-
84556659Where is my order?ClosedHighWeston Bogisich—Julie HodkiewiczChat
gift-cardloyaltyshipping
6h●Responded4/5——May 23, 2025May 26, 2025
Page 1 of 1

Properties

Customer
Name
Weston Bogisich
Email
horace11@gmail.com
Loyalty tier
Insider
Company
—
Skin type
—
Loyalty points
2,437
Lifetime spend
7,860
Last purchase
—
Skin tone
fair
Foundation shade
32C
Skin concerns
—
Allergies / restrictions
—
Favorite brands
Kiehl's, Drunk Elephant, Tatcha, Estée Lauder
YTD spend
436
App installed
No
App last opened
May 2, 2026
Email subscribed
—
Marketing segment
active
Last purchase amount
78
Total orders
17
Preferred category
haircare
Tickets
Tickets
43
Last seen
May 18, 2026
Responses
Avg rating
5.15