Weston Bogisich
horace11@gmail.com
Showing 1 - 43 of 43
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 40106181 | Wrong shade sent | Solved | Normal | — | Chat | — | 11h | ●Responded | 5/5 | — | — | May 18, 2026 | - | ||
| 20609116 | Allergic reaction concern | Open | Normal | — | fragrance | - | —Skipped | — | — | — | May 8, 2026 | - | |||
| 06062619 | Item authenticity concern | Closed | Normal | — | loyaltyrefundwholesale | 13h | ○Sent, no reply | — | — | — | Apr 30, 2026 | May 6, 2026 | |||
| 57553631 | Birthday gift not received | Solved | Urgent | — | loyaltyvipsamples | 5h | ○Sent, no reply | — | — | — | Apr 24, 2026 | - | |||
| 05411756 | Order arrived damaged | Solved | High | — | shippingshade-match | 1h | ○Sent, no reply | — | — | — | Apr 24, 2026 | - | |||
| 97733439 | Order arrived damaged | Solved | Low | — | Chat | — | 2d 7h | ○Sent, no reply | — | — | — | Apr 24, 2026 | - | ||
| 00221422 | BOPIS order cancelled at store | Solved | Normal | — | Chat | samplesappbopis | 1d 2h | ○Sent, no reply | — | — | — | Apr 2, 2026 | - | ||
| 99959523 | Foundation match help | Closed | Normal | — | Chat | gift-cardfragrance | 4h | ●Responded | 3/5 | — | — | Apr 1, 2026 | Apr 3, 2026 | ||
| 20456682 | Return after 30-day window | Solved | Urgent | — | fragranceshade-matchdamaged | 21h | ○Sent, no reply | — | — | — | Mar 27, 2026 | - | |||
| 22641529 | Influencer code not working | Solved | Normal | — | gift-card | 13h | ⊘Not fired | — | — | — | Mar 26, 2026 | - | |||
| 37365614 | Allergic reaction concern | Solved | Low | — | — | 3h | ○Sent, no reply | — | — | — | Mar 18, 2026 | - | |||
| 73337093 | Price match request | Solved | High | — | Chat | appshade-match | 5d 1h | ○Sent, no reply | — | — | — | Mar 14, 2026 | - | ||
| 47417591 | Gift card balance question | Closed | High | — | — | 8d 12h | ⊘Not fired | — | — | — | Mar 7, 2026 | Mar 18, 2026 | |||
| 49930703 | Gift card balance question | Solved | Normal | — | — | 2d 19h | ●Responded | 1/5 | — | — | Feb 18, 2026 | - | |||
| 39606099 | Discount code not working | Solved | Normal | — | fragrance | 5d 17h | ●Responded | 4/11 | — | — | Feb 2, 2026 | - | |||
| 03735562 | Discount code not working | Solved | Normal | — | Chat | wholesale | 7h | ●Responded | 10/11 | — | — | Jan 16, 2026 | - | ||
| 81561983 | Item authenticity concern | Solved | Normal | — | refund | 20h | ○Sent, no reply | — | — | — | Jan 13, 2026 | - | |||
| 50008910 | Wholesale order question | Solved | Normal | — | Chat | wholesaleshippingsamples | 7h | ○Sent, no reply | — | — | — | Jan 11, 2026 | - | ||
| 13104875 | Klarna / Afterpay split issue | Solved | High | — | Phone | — | 5h | ○Sent, no reply | — | — | — | Dec 26, 2025 | - | ||
| 02157235 | Allergic reaction concern | Solved | Low | — | Chat | appwholesale | 2d | ○Sent, no reply | — | — | — | Dec 19, 2025 | - | ||
| 75484386 | Item authenticity concern | Solved | Normal | — | — | 2d 5h | ⊘Not fired | — | — | — | Dec 2, 2025 | - | |||
| 06586156 | Item authenticity concern | Solved | Low | — | Chat | returnsappsamples | 4h | ●Responded | 3/5 | — | — | Nov 21, 2025 | - | ||
| 15901384 | Wholesale order question | Solved | Normal | — | Social | shippingrefund | 8d 9h | ⊘Not fired | — | — | — | Oct 31, 2025 | - | ||
| 40389018 | Store experience feedback | Solved | Normal | — | gift-card | 6h | ⊘Not fired | — | — | — | Sep 30, 2025 | - | |||
| 48414571 | Store experience feedback | Solved | Normal | — | gift-cardshade-matchrefund | 2d 1h | ○Sent, no reply | — | — | — | Sep 30, 2025 | - | |||
| 56957277 | Where is my order? | Solved | Normal | — | Chat | gift-cardfragrance | 5h | ○Sent, no reply | — | — | — | Sep 30, 2025 | - | ||
| 60632822 | BOPIS order cancelled at store | Closed | Low | — | Chat | samplesbopisshade-match | 1h | ⊘Not fired | — | — | — | Sep 29, 2025 | Oct 5, 2025 | ||
| 71800547 | Pro discount enrollment | Pending | Low | — | Chat | samplesshade-matchapp | - | —Skipped | — | — | — | Sep 25, 2025 | - | ||
| 11660068 | Item authenticity concern | Solved | Normal | — | Chat | damagedsamplesgift-card | 11h | ○Sent, no reply | — | — | — | Sep 24, 2025 | - | ||
| 13888416 | Refund not received | Pending | Low | — | gift-card | - | —Skipped | — | — | — | Sep 16, 2025 | - | |||
| 62855780 | Price match request | Pending | High | — | samples | - | —Skipped | — | — | — | Sep 14, 2025 | - | |||
| 30098532 | Return after 30-day window | Solved | Low | — | Chat | influencerdamaged | 3h | ●Responded | 10/11 | — | — | Sep 12, 2025 | - | ||
| 25708448 | Wrong shade sent | Solved | Normal | — | shade-matchgift-card | 3h | ●Responded | 5/5 | — | — | Sep 5, 2025 | - | |||
| 63295346 | Return after 30-day window | Solved | Normal | — | Social | shippingdamaged | 6h | ⊘Not fired | — | — | — | Aug 16, 2025 | - | ||
| 30391033 | Birthday gift not received | Solved | Normal | — | — | 1h | ●Responded | 7/11 | — | — | Jul 7, 2025 | - | |||
| 67765966 | Price match request | Solved | Normal | — | vip | 6h | ●Responded | 5/5 | — | — | Jul 4, 2025 | - | |||
| 29879364 | Cancel subscription / Auto-replenish | Closed | Normal | — | Chat | samples | 17h | ○Sent, no reply | — | — | — | Jun 19, 2025 | Jun 27, 2025 | ||
| 09791664 | Cancel order request | Solved | High | — | app | 4h | ●Responded | 5/5 | — | — | Jun 14, 2025 | - | |||
| 39610606 | Klarna / Afterpay split issue | Solved | Low | — | Chat | influencer | 6h | ○Sent, no reply | — | — | — | Jun 12, 2025 | - | ||
| 88340484 | Missing items in shipment | Pending | Urgent | — | Chat | shade-matchshipping | - | —Skipped | — | — | — | Jun 11, 2025 | - | ||
| 33957145 | Missing items in shipment | Solved | Urgent | — | Chat | samples | 20h | ●Responded | 5/5 | — | — | Jun 4, 2025 | - | ||
| 03822943 | Missing items in shipment | Solved | Normal | — | Chat | — | 8h | ○Sent, no reply | — | — | — | May 25, 2025 | - | ||
| 84556659 | Where is my order? | Closed | High | — | Chat | gift-cardloyaltyshipping | 6h | ●Responded | 4/5 | — | — | May 23, 2025 | May 26, 2025 |