Jessyca Balistreri
lyle_klocko@gmail.com
Showing 1 - 17 of 17
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 1/5 | Insider status was downgraded incorrectly and no one will fix it. | 26103635Lost package follow-up | Jessyca Balistreri |  Lily Raynor | May 15, 2026, 9:38 AM |
| 4/5 | Got there in the end. The chat went in circles for a bit. | 75271012Price match request | Jessyca Balistreri |  Garth Dooley | May 4, 2026, 8:00 PM |
| 5/5 | Couldn't be happier. They threw in extra samples I'd been wanting to try. | 34837591Restock alert for backorder | Jessyca Balistreri |  Chaz Renner | May 3, 2026, 6:13 PM |
| 4/5 | Good onboarding. Wish there were a few more shade options in the quiz. | 23504381Question about product ingredients | Jessyca Balistreri |  Mr. Cade Senger | Apr 8, 2026, 7:07 AM |
| 4/5 | Good experience. The Beauty Advisor was knowledgeable but I had to wait 10 minutes. | 53908083Item authenticity concern | Jessyca Balistreri |  Kip Schroeder IV | Mar 25, 2026, 12:27 AM |
| 3/5 | Got the replacement but it took three back-and-forths to confirm the shade. | 93345102Restock alert for backorder | Jessyca Balistreri |  Leonard Waters-Howell | Feb 22, 2026, 6:17 PM |
| 4/5 | Smooth signup. The intro samples took a week to arrive but they were great. | 76784742Order arrived damaged | Jessyca Balistreri |  Miss Amber Hintz Sr. | Feb 10, 2026, 8:35 AM |
| 5/5 | Better samples program — let me actually pick what I want to try. | 02618606Cancel subscription / Auto-replenish | Jessyca Balistreri | Leonard Waters-Howell | Dec 19, 2025, 11:11 AM |
| 5/5 | Reset my password and reordered without losing my cart. Beautifully done. | 93168228Klarna / Afterpay split issue | Jessyca Balistreri | Garth Dooley | Oct 25, 2025, 5:19 AM |
| 4/5 | Helpful team, the agent was kind. Wish the BOPIS pickup had been ready when promised. | 14842185Store experience feedback | Jessyca Balistreri |  Eula McKenzie | Sep 12, 2025, 11:29 PM |
| 3/5 | Took two chats to get the issue solved. Each agent gave me different info. | 87548989Cancel subscription / Auto-replenish | Jessyca Balistreri |  Amely Pacocha | Aug 30, 2025, 12:07 PM |
| 4/5 | Order arrived fine, agent was helpful when one product was missing. | 01621823Allergic reaction concern | Jessyca Balistreri |  Kaela Friesen | Aug 7, 2025, 10:58 AM |
| 5/5 | Sara helped me build a gift bundle for my mom's birthday. So sweet. | 32012681Lost package follow-up | Jessyca Balistreri |  Katrina Johns | Aug 7, 2025, 12:30 AM |
| 5/5 | Helped me find a fragrance similar to one that was discontinued. Truly thoughtful. | 70201893Missing samples in order | Jessyca Balistreri | Chaz Renner | Jul 11, 2025, 12:33 PM |
| 4/5 | Helpful enough. Took longer than I expected for a simple address change. | 39359597Pro discount enrollment | Jessyca Balistreri |  Oscar O'Hara | Jul 7, 2025, 5:21 PM |
| 1/5 | Had to call my credit card company because Bloom support gave up. | 92673557App crashes at checkout | Jessyca Balistreri | Mr. Cade Senger | Jul 5, 2025, 6:44 PM |
| 4/5 | Friendly chat, fixed the issue. Took two tries to get the right shipping label. | 08672386Where is my order? | Jessyca Balistreri |  Faith Hilll | Jun 15, 2025, 9:10 PM |