Geraldine Dooley V
mariah_okuneva34@gmail.com
Showing 1 - 14 of 14
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 2/5 | The refund still hasn't been processed and it's been two weeks. | 68295068Discount code not working | Geraldine Dooley V |  Katrina Johns | Apr 23, 2026, 4:11 PM |
| 5/5 | First time ordering and I'll definitely be back. Smooth from start to finish. | 16351910Return after 30-day window | Geraldine Dooley V |  Yazmin Jast | Apr 18, 2026, 5:38 AM |
| 1/5 | Charged me twice and the agent said it would take 14 business days to refund. Outrageous. | 80089652Cancel subscription / Auto-replenish | Geraldine Dooley V |  Miss Amber Hintz Sr. | Mar 29, 2026, 5:01 PM |
| 3/5 | Three chats, two different answers, finally got resolved. | 19504255Insider tier issue | Geraldine Dooley V |  Leonard Waters-Howell | Mar 15, 2026, 6:34 AM |
| 5/5 | Mailed me a replacement powder after mine arrived broken. Quick and gracious. | 22848775Gift card balance question | Geraldine Dooley V |  Mr. Lonie Hudson | Mar 9, 2026, 11:41 AM |
| 10/11 | Big fan. Their customer service has saved me more than once. | 02365206Influencer code not working | Geraldine Dooley V |  Lily Raynor | Jan 12, 2026, 10:58 PM |
| 3/5 | Solved the problem after I had to repeat my issue twice. | 67990816App login problem | Geraldine Dooley V |  Julie Hodkiewicz | Jan 10, 2026, 10:13 PM |
| 4/5 | Decent. The reply was helpful but I had to ask twice to confirm the refund timing. | 87682694Cancel subscription / Auto-replenish | Geraldine Dooley V |  Oscar O'Hara | Dec 18, 2025, 7:52 AM |
| 2/5 | Two weeks for a refund on an order that was lost in transit. | 84218642Restock alert for backorder | Geraldine Dooley V | Mr. Lonie Hudson | Dec 14, 2025, 3:57 PM |
| 5/5 | More fragrance education in the app. | 54404955Shipping cost question | Geraldine Dooley V | Leonard Waters-Howell | Nov 7, 2025, 10:03 PM |
| 9/11 | I tell everyone — Bloom is doing beauty retail right. | 27260627Foundation match help | Geraldine Dooley V |  Eula McKenzie | Oct 4, 2025, 11:14 PM |
| 4/5 | Good chat support. Returned product still hadn't been processed when I followed up. | 57087125Allergic reaction concern | Geraldine Dooley V |  Faith Hilll | Oct 1, 2025, 8:10 PM |
| 1/5 | They accused me of returning fraudulent items. Never coming back. | 21540333Insider tier issue | Geraldine Dooley V |  Steve O'Conner | Jul 13, 2025, 11:22 PM |
| 2/5 | The BOPIS pickup involved waiting, paperwork, and a manager. Way too much. | 50561549Cancel order request | Geraldine Dooley V | Leonard Waters-Howell | Jun 14, 2025, 9:32 AM |