Eugene Spencer
valentine.bahringer88@yahoo.com
Showing 1 - 14 of 14
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/11 | Won't recommend until the basics are fixed. | 81769621BOPIS order cancelled at store | Eugene Spencer |  Garth Dooley | May 1, 2026, 8:14 AM |
| 5/5 | Mailed me a replacement powder after mine arrived broken. Quick and gracious. | 01031572Wholesale order question | Eugene Spencer |  Kaela Friesen | Apr 29, 2026, 5:50 AM |
| 2/5 | Frustrating. Had to repeat my issue four times to three different agents. | 19120366BOPIS order cancelled at store | Eugene Spencer |  Eula McKenzie | Apr 24, 2026, 9:56 PM |
| 5/5 | Got my points credited back for an order I had to cancel. Super easy. | 08085567Missing items in shipment | Eugene Spencer |  Ignatius Cummerata | Apr 3, 2026, 7:44 PM |
| 4/5 | Great overall, just took a bit longer than I expected on chat. | 87030746Store experience feedback | Eugene Spencer |  Leonard Waters-Howell | Feb 6, 2026, 11:02 PM |
| 5/5 | Best beauty retail experience I've had online. Order arrived in two days, all perfectly packaged. | 51583192Missing samples in order | Eugene Spencer |  Tommy Kuvalis | Jan 24, 2026, 7:21 PM |
| 4/5 | Nice agent. Would have been nice to get a small gesture after the order was so delayed. | 99057685Klarna / Afterpay split issue | Eugene Spencer | Eula McKenzie | Dec 2, 2025, 1:38 PM |
| 5/5 | They reshipped my order overnight after the package was lost. Top tier. | 61138646Refund not received | Eugene Spencer |  Oscar O'Hara | Nov 3, 2025, 3:18 PM |
| 4/5 | Resolved my question, just wish the app hadn't logged me out twice during the chat. | 11749253Missing items in shipment | Eugene Spencer |  Amely Pacocha | Oct 26, 2025, 3:08 PM |
| 4/5 | Resolved fine. The first agent transferred me but the second one nailed it. | 33546583Birthday gift not received | Eugene Spencer |  Vilma Gusikowski | Oct 24, 2025, 3:56 AM |
| 3/5 | Resolved but only after I escalated. Should not have taken that long. | 67566172Discount code not working | Eugene Spencer |  Jacklyn Dare | Sep 10, 2025, 4:18 AM |
| 5/5 | Quick, kind, and they actually solved my problem on the first message. | 81373761Item authenticity concern | Eugene Spencer | Tommy Kuvalis | Aug 16, 2025, 4:03 PM |
| 9/11 | Bloom is my go-to for skincare. Wouldn't shop anywhere else. | 46848733Birthday gift not received | Eugene Spencer |  Miss Amber Hintz Sr. | Jul 22, 2025, 6:34 PM |
| 5/5 | Resolved my issue and even taught me how to use the new app features. Excellent. | 33040553Wholesale order question | Eugene Spencer | Jacklyn Dare | May 25, 2025, 8:29 AM |