Earnest Purdy
trisha.hansen6@yahoo.com
Showing 1 - 10 of 10
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | The Beauty Advisor on chat was so knowledgeable, helped me build a full skincare routine for sensitive skin. | 63441492Insider tier issue | Earnest Purdy |  Kip Schroeder IV | Jan 21, 2026, 2:06 PM |
| 2/5 | Not great. The product arrived broken, replacement also broken. | 54502450Cancel order request | Earnest Purdy |  Eula McKenzie | Jan 13, 2026, 3:03 PM |
| 2/5 | Wrong shade sent twice. Their solution was to wait for another shipment. | 26938248Refund not received | Earnest Purdy |  Mr. Skyla Trantow | Jan 3, 2026, 6:43 AM |
| 5/5 | First app open and I already feel like a VIP. Lovely. | 69768437Wrong shade sent | Earnest Purdy |  Dr. Mandy McLaughlin | Dec 15, 2025, 3:02 AM |
| 5/5 | Better in-store / online inventory sync. | 73376426Birthday gift not received | Earnest Purdy |  Tommy Kuvalis | Dec 13, 2025, 11:05 AM |
| 4/5 | Pleasant experience. App is great, website still a bit clunky on mobile. | 14980166Birthday gift not received | Earnest Purdy |  Ignatius Cummerata | Nov 25, 2025, 10:32 PM |
| 5/5 | Resolved my issue and even taught me how to use the new app features. Excellent. | 75417202Gift card balance question | Earnest Purdy |  Steve O'Conner | Oct 13, 2025, 5:25 PM |
| 4/5 | Quick resolution, only had to enter the order number twice. | 64679365Gift card balance question | Earnest Purdy | Mr. Skyla Trantow | Sep 24, 2025, 11:52 AM |
| 5/5 | Quick, frictionless. Bookmarking my next return. | 23975992Shipping cost question | Earnest Purdy |  Yazmin Jast | Aug 8, 2025, 4:57 AM |
| 4/5 | Quick resolution, only had to enter the order number twice. | 47229150Klarna / Afterpay split issue | Earnest Purdy |  Mr. Eliza Gerhold IV | Aug 2, 2025, 3:50 PM |