Earnest Purdy
trisha.hansen6@yahoo.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 19484504 | Klarna / Afterpay split issue | Closed | Normal | Earnest Purdy | — |  Julie Hodkiewicz | shade-match | 1h | ○Sent, no reply | — | — | — | May 15, 2026 | May 19, 2026 | |
| 05951064 | Question about product ingredients | Solved | Normal | Earnest Purdy | — |  Dr. Mandy McLaughlin | wholesalereturns | 6h | ○Sent, no reply | — | — | — | May 12, 2026 | - | |
| 23384460 | Where is my order? | Solved | Urgent | Earnest Purdy | — |  Tommy Kuvalis | Phone | vip | 2h | ○Sent, no reply | — | — | — | May 8, 2026 | - |
| 80194171 | Refund not received | Closed | High | Earnest Purdy | — |  Eula McKenzie | vip | 20h | ○Sent, no reply | — | — | — | May 1, 2026 | May 7, 2026 | |
| 29502025 | Lost package follow-up | Solved | Normal | Earnest Purdy | — |  Kip Schroeder IV | Phone | shipping | 3d | ○Sent, no reply | — | — | — | Apr 30, 2026 | - |
| 19233370 | Wholesale order question | Solved | Normal | Earnest Purdy | — |  Mr. Cade Senger | gift-cardshippingreturns | 1d | ⊘Not fired | — | — | — | Apr 27, 2026 | - | |
| 57527657 | Shipping cost question | Solved | Urgent | Earnest Purdy | — | Dr. Mandy McLaughlin | vipbopis | 3d 4h | ○Sent, no reply | — | — | — | Apr 17, 2026 | - | |
| 57042150 | App crashes at checkout | Solved | Low | Earnest Purdy | — |  Amely Pacocha | Chat | returns | 12h | ○Sent, no reply | — | — | — | Mar 20, 2026 | - |
| 05677240 | Klarna / Afterpay split issue | Open | Urgent | Earnest Purdy | — | Mr. Cade Senger | damagedwholesale | - | —Skipped | — | — | — | Mar 17, 2026 | - | |
| 73383570 | Price match request | Solved | Normal | Earnest Purdy | — |  Chaz Renner | Phone | — | 5h | ○Sent, no reply | — | — | — | Mar 5, 2026 | - |
| 27639102 | Missing items in shipment | Closed | High | Earnest Purdy | — | Mr. Cade Senger | Chat | vipshipping | 2d 22h | ○Sent, no reply | — | — | — | Feb 16, 2026 | Feb 21, 2026 |
| 43351744 | App crashes at checkout | Solved | Normal | Earnest Purdy | — | Julie Hodkiewicz | Chat | gift-cardsampleswholesale | 2d 9h | ○Sent, no reply | — | — | — | Feb 14, 2026 | - |
| 36086889 | Allergic reaction concern | Closed | Low | Earnest Purdy | — |  Faith Hilll | returns | 2d 18h | ○Sent, no reply | — | — | — | Feb 8, 2026 | Feb 15, 2026 | |
| 55788867 | Question about product ingredients | Closed | Low | Earnest Purdy | — |  Miss Amber Hintz Sr. | Chat | refundbopisshade-match | 8h | ○Sent, no reply | — | — | — | Feb 2, 2026 | Feb 5, 2026 |
| 63441492 | Insider tier issue | Solved | Low | Earnest Purdy | — | Kip Schroeder IV | Phone | samples | 1d | ●Responded | 5/5 | — | — | Jan 19, 2026 | - |
| 55337169 | Gift card balance question | Closed | Urgent | Earnest Purdy | — |  Oscar O'Hara | samplesvipapp | 1d 13h | ⊘Not fired | — | — | — | Jan 13, 2026 | Jan 20, 2026 | |
| 00669202 | Question about product ingredients | Closed | Urgent | Earnest Purdy | — |  Darryl Jacobi | Phone | — | 6h | ○Sent, no reply | — | — | — | Jan 13, 2026 | Jan 15, 2026 |
| 54502450 | Cancel order request | Solved | Normal | Earnest Purdy | — | Eula McKenzie | Chat | bopisrefundwholesale | 1h | ●Responded | 2/5 | — | — | Jan 11, 2026 | - |
| 26938248 | Refund not received | Solved | Low | Earnest Purdy | — |  Mr. Skyla Trantow | Phone | — | 5h | ●Responded | 2/5 | — | — | Jan 2, 2026 | - |
| 98142816 | Address change after shipping | Closed | Low | Earnest Purdy | — | Darryl Jacobi | appgift-cardshade-match | 3h | ○Sent, no reply | — | — | — | Jan 1, 2026 | Jan 5, 2026 | |
| 18844774 | Where is my order? | Solved | Urgent | Earnest Purdy | — |  Katrina Johns | Chat | vipbopis | 2d 20h | ○Sent, no reply | — | — | — | Dec 30, 2025 | - |
| 69768437 | Wrong shade sent | Solved | Normal | Earnest Purdy | — | Dr. Mandy McLaughlin | Chat | shipping | 18h | ●Responded | 5/5 | — | — | Dec 12, 2025 | - |
| 73376426 | Birthday gift not received | Closed | Normal | Earnest Purdy | — | Tommy Kuvalis | Chat | influencerloyaltyfragrance | 1d | ●Responded | 5/5 | — | — | Dec 10, 2025 | Dec 16, 2025 |
| 55760959 | Birthday gift not received | Solved | Normal | Earnest Purdy | — | Dr. Mandy McLaughlin | returnswholesaleshipping | 9d 13h | ○Sent, no reply | — | — | — | Dec 2, 2025 | - | |
| 53992775 | Question about product ingredients | Closed | Low | Earnest Purdy | — | Julie Hodkiewicz | — | 3h | ○Sent, no reply | — | — | — | Dec 2, 2025 | Dec 3, 2025 | |
| 14980166 | Birthday gift not received | Solved | Normal | Earnest Purdy | — |  Ignatius Cummerata | refundwholesale | 3h | ●Responded | 4/5 | — | — | Nov 25, 2025 | - | |
| 65437466 | Loyalty points not posting | Pending | Low | Earnest Purdy | — | Darryl Jacobi | Chat | — | - | —Skipped | — | — | — | Nov 18, 2025 | - |
| 93145312 | Missing samples in order | Solved | Normal | Earnest Purdy | — | Amely Pacocha | Social | shade-matchgift-card | 1h | ⊘Not fired | — | — | — | Nov 17, 2025 | - |
| 60272093 | Missing samples in order | Solved | Normal | Earnest Purdy | — |  Vilma Gusikowski | viprefundloyalty | 2d 22h | ○Sent, no reply | — | — | — | Nov 2, 2025 | - | |
| 75417202 | Gift card balance question | Closed | Normal | Earnest Purdy | — |  Steve O'Conner | Chat | bopisreturns | 3h | ●Responded | 5/5 | — | — | Oct 11, 2025 | Oct 16, 2025 |
| 66291869 | Cancel subscription / Auto-replenish | Solved | Normal | Earnest Purdy | — | Eula McKenzie | shade-match | 2h | ○Sent, no reply | — | — | — | Oct 10, 2025 | - | |
| 27914271 | Address change after shipping | Closed | High | Earnest Purdy | — | Kip Schroeder IV | Chat | samples | 3h | ○Sent, no reply | — | — | — | Oct 2, 2025 | Oct 3, 2025 |
| 64679365 | Gift card balance question | Solved | Normal | Earnest Purdy | — | Mr. Skyla Trantow | — | 3h | ●Responded | 4/5 | — | — | Sep 23, 2025 | - | |
| 66319347 | Birthday gift not received | Solved | Low | Earnest Purdy | — | Mr. Cade Senger | shippingbopisgift-card | 1h | ○Sent, no reply | — | — | — | Sep 19, 2025 | - | |
| 58309254 | Address change after shipping | Solved | High | Earnest Purdy | — |  Garth Dooley | Social | returnsapp | 1d 8h | ⊘Not fired | — | — | — | Sep 15, 2025 | - |
| 17094570 | Missing items in shipment | Solved | Low | Earnest Purdy | — | Mr. Cade Senger | Chat | — | 14h | ○Sent, no reply | — | — | — | Sep 12, 2025 | - |
| 24265137 | Wholesale order question | Solved | High | Earnest Purdy | — |  Kaela Friesen | — | 11h | ○Sent, no reply | — | — | — | Sep 5, 2025 | - | |
| 00602754 | Store experience feedback | Solved | Urgent | Earnest Purdy | — |  Mr. Eliza Gerhold IV | Chat | influencer | 1d | ○Sent, no reply | — | — | — | Aug 19, 2025 | - |
| 96494937 | Wholesale order question | Closed | High | Earnest Purdy | — | Kip Schroeder IV | Chat | fragranceloyalty | 5h | ○Sent, no reply | — | — | — | Aug 7, 2025 | Aug 9, 2025 |
| 23975992 | Shipping cost question | Solved | Normal | Earnest Purdy | — |  Yazmin Jast | samples | 1d | ●Responded | 5/5 | — | — | Aug 5, 2025 | - | |
| 83010910 | Pro discount enrollment | Closed | Normal | Earnest Purdy | — | Mr. Eliza Gerhold IV | Chat | — | 2h | ○Sent, no reply | — | — | — | Jul 30, 2025 | Aug 4, 2025 |
| 47229150 | Klarna / Afterpay split issue | Solved | Low | Earnest Purdy | — | Mr. Eliza Gerhold IV | refund | 2d 23h | ●Responded | 4/5 | — | — | Jul 30, 2025 | - | |
| 26947315 | Order arrived damaged | Pending | Normal | Earnest Purdy | — | Kaela Friesen | — | - | —Skipped | — | — | — | Jul 22, 2025 | - | |
| 64812731 | Address change after shipping | Solved | Low | Earnest Purdy | — | Garth Dooley | — | 17h | ○Sent, no reply | — | — | — | Jul 14, 2025 | - | |
| 07288983 | Order arrived damaged | Solved | Normal | Earnest Purdy | — | Mr. Skyla Trantow | returns | 3h | ○Sent, no reply | — | — | — | Jul 13, 2025 | - | |
| 40376124 | Where is my order? | Solved | Low | Earnest Purdy | — | Kip Schroeder IV | fragrancerefund | 6h | ○Sent, no reply | — | — | — | Jun 21, 2025 | - | |
| 02110307 | Insider tier issue | Solved | Low | Earnest Purdy | — | Garth Dooley | appshippingrefund | 3h | ⊘Not fired | — | — | — | Jun 20, 2025 | - | |
| 50292682 | Cancel order request | Solved | Normal | Earnest Purdy | — | Darryl Jacobi | Chat | — | 21h | ○Sent, no reply | — | — | — | Jun 13, 2025 | - |
| 62785410 | Discount code not working | Pending | High | Earnest Purdy | — | Garth Dooley | Chat | fragrance | - | —Skipped | — | — | — | Jun 13, 2025 | - |
| 73093027 | App login problem | Pending | Normal | Earnest Purdy | — | Tommy Kuvalis | — | - | —Skipped | — | — | — | May 28, 2025 | - |