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CustomersEarnest Purdy

Earnest Purdy

trisha.hansen6@yahoo.com
Tickets50Responses10
Showing 1 - 50 of 50
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
19484504Klarna / Afterpay split issueClosedNormalEarnest Purdy—Julie HodkiewiczEmail
shade-match
1h○Sent, no reply———May 15, 2026May 19, 2026
05951064Question about product ingredientsSolvedNormalEarnest Purdy—Dr. Mandy McLaughlinEmail
wholesalereturns
6h○Sent, no reply———May 12, 2026-
23384460Where is my order?SolvedUrgentEarnest Purdy—Tommy KuvalisPhone
vip
2h○Sent, no reply———May 8, 2026-
80194171Refund not receivedClosedHighEarnest Purdy—Eula McKenzieEmail
vip
20h○Sent, no reply———May 1, 2026May 7, 2026
29502025Lost package follow-upSolvedNormalEarnest Purdy—Kip Schroeder IVPhone
shipping
3d○Sent, no reply———Apr 30, 2026-
19233370Wholesale order questionSolvedNormalEarnest Purdy—Mr. Cade SengerEmail
gift-cardshippingreturns
1d⊘Not fired———Apr 27, 2026-
57527657Shipping cost questionSolvedUrgentEarnest Purdy—Dr. Mandy McLaughlinEmail
vipbopis
3d 4h○Sent, no reply———Apr 17, 2026-
57042150App crashes at checkoutSolvedLowEarnest Purdy—Amely PacochaChat
returns
12h○Sent, no reply———Mar 20, 2026-
05677240Klarna / Afterpay split issueOpenUrgentEarnest Purdy—Mr. Cade SengerEmail
damagedwholesale
-—Skipped———Mar 17, 2026-
73383570Price match requestSolvedNormalEarnest Purdy—Chaz RennerPhone—5h○Sent, no reply———Mar 5, 2026-
27639102Missing items in shipmentClosedHighEarnest Purdy—Mr. Cade SengerChat
vipshipping
2d 22h○Sent, no reply———Feb 16, 2026Feb 21, 2026
43351744App crashes at checkoutSolvedNormalEarnest Purdy—Julie HodkiewiczChat
gift-cardsampleswholesale
2d 9h○Sent, no reply———Feb 14, 2026-
36086889Allergic reaction concernClosedLowEarnest Purdy—Faith HilllEmail
returns
2d 18h○Sent, no reply———Feb 8, 2026Feb 15, 2026
55788867Question about product ingredientsClosedLowEarnest Purdy—Miss Amber Hintz Sr.Chat
refundbopisshade-match
8h○Sent, no reply———Feb 2, 2026Feb 5, 2026
63441492Insider tier issueSolvedLowEarnest Purdy—Kip Schroeder IVPhone
samples
1d●Responded5/5——Jan 19, 2026-
55337169Gift card balance questionClosedUrgentEarnest Purdy—Oscar O'HaraEmail
samplesvipapp
1d 13h⊘Not fired———Jan 13, 2026Jan 20, 2026
00669202Question about product ingredientsClosedUrgentEarnest Purdy—Darryl JacobiPhone—6h○Sent, no reply———Jan 13, 2026Jan 15, 2026
54502450Cancel order requestSolvedNormalEarnest Purdy—Eula McKenzieChat
bopisrefundwholesale
1h●Responded2/5——Jan 11, 2026-
26938248Refund not receivedSolvedLowEarnest Purdy—Mr. Skyla TrantowPhone—5h●Responded2/5——Jan 2, 2026-
98142816Address change after shippingClosedLowEarnest Purdy—Darryl JacobiEmail
appgift-cardshade-match
3h○Sent, no reply———Jan 1, 2026Jan 5, 2026
18844774Where is my order?SolvedUrgentEarnest Purdy—Katrina JohnsChat
vipbopis
2d 20h○Sent, no reply———Dec 30, 2025-
69768437Wrong shade sentSolvedNormalEarnest Purdy—Dr. Mandy McLaughlinChat
shipping
18h●Responded5/5——Dec 12, 2025-
73376426Birthday gift not receivedClosedNormalEarnest Purdy—Tommy KuvalisChat
influencerloyaltyfragrance
1d●Responded5/5——Dec 10, 2025Dec 16, 2025
55760959Birthday gift not receivedSolvedNormalEarnest Purdy—Dr. Mandy McLaughlinEmail
returnswholesaleshipping
9d 13h○Sent, no reply———Dec 2, 2025-
53992775Question about product ingredientsClosedLowEarnest Purdy—Julie HodkiewiczEmail—3h○Sent, no reply———Dec 2, 2025Dec 3, 2025
14980166Birthday gift not receivedSolvedNormalEarnest Purdy—Ignatius CummerataEmail
refundwholesale
3h●Responded4/5——Nov 25, 2025-
65437466Loyalty points not postingPendingLowEarnest Purdy—Darryl JacobiChat—-—Skipped———Nov 18, 2025-
93145312Missing samples in orderSolvedNormalEarnest Purdy—Amely PacochaSocial
shade-matchgift-card
1h⊘Not fired———Nov 17, 2025-
60272093Missing samples in orderSolvedNormalEarnest Purdy—Vilma GusikowskiEmail
viprefundloyalty
2d 22h○Sent, no reply———Nov 2, 2025-
75417202Gift card balance questionClosedNormalEarnest Purdy—Steve O'ConnerChat
bopisreturns
3h●Responded5/5——Oct 11, 2025Oct 16, 2025
66291869Cancel subscription / Auto-replenishSolvedNormalEarnest Purdy—Eula McKenzieEmail
shade-match
2h○Sent, no reply———Oct 10, 2025-
27914271Address change after shippingClosedHighEarnest Purdy—Kip Schroeder IVChat
samples
3h○Sent, no reply———Oct 2, 2025Oct 3, 2025
64679365Gift card balance questionSolvedNormalEarnest Purdy—Mr. Skyla TrantowEmail—3h●Responded4/5——Sep 23, 2025-
66319347Birthday gift not receivedSolvedLowEarnest Purdy—Mr. Cade SengerEmail
shippingbopisgift-card
1h○Sent, no reply———Sep 19, 2025-
58309254Address change after shippingSolvedHighEarnest Purdy—Garth DooleySocial
returnsapp
1d 8h⊘Not fired———Sep 15, 2025-
17094570Missing items in shipmentSolvedLowEarnest Purdy—Mr. Cade SengerChat—14h○Sent, no reply———Sep 12, 2025-
24265137Wholesale order questionSolvedHighEarnest Purdy—Kaela FriesenEmail—11h○Sent, no reply———Sep 5, 2025-
00602754Store experience feedbackSolvedUrgentEarnest Purdy—Mr. Eliza Gerhold IVChat
influencer
1d○Sent, no reply———Aug 19, 2025-
96494937Wholesale order questionClosedHighEarnest Purdy—Kip Schroeder IVChat
fragranceloyalty
5h○Sent, no reply———Aug 7, 2025Aug 9, 2025
23975992Shipping cost questionSolvedNormalEarnest Purdy—Yazmin JastEmail
samples
1d●Responded5/5——Aug 5, 2025-
83010910Pro discount enrollmentClosedNormalEarnest Purdy—Mr. Eliza Gerhold IVChat—2h○Sent, no reply———Jul 30, 2025Aug 4, 2025
47229150Klarna / Afterpay split issueSolvedLowEarnest Purdy—Mr. Eliza Gerhold IVEmail
refund
2d 23h●Responded4/5——Jul 30, 2025-
26947315Order arrived damagedPendingNormalEarnest Purdy—Kaela FriesenEmail—-—Skipped———Jul 22, 2025-
64812731Address change after shippingSolvedLowEarnest Purdy—Garth DooleyEmail—17h○Sent, no reply———Jul 14, 2025-
07288983Order arrived damagedSolvedNormalEarnest Purdy—Mr. Skyla TrantowEmail
returns
3h○Sent, no reply———Jul 13, 2025-
40376124Where is my order?SolvedLowEarnest Purdy—Kip Schroeder IVEmail
fragrancerefund
6h○Sent, no reply———Jun 21, 2025-
02110307Insider tier issueSolvedLowEarnest Purdy—Garth DooleyEmail
appshippingrefund
3h⊘Not fired———Jun 20, 2025-
50292682Cancel order requestSolvedNormalEarnest Purdy—Darryl JacobiChat—21h○Sent, no reply———Jun 13, 2025-
62785410Discount code not workingPendingHighEarnest Purdy—Garth DooleyChat
fragrance
-—Skipped———Jun 13, 2025-
73093027App login problemPendingNormalEarnest Purdy—Tommy KuvalisEmail—-—Skipped———May 28, 2025-
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Properties

Customer
Name
Earnest Purdy
Email
trisha.hansen6@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
normal
Loyalty points
17,164
Lifetime spend
—
Last purchase
—
Skin tone
—
Foundation shade
20W
Skin concerns
uneven-texture, fine-lines
Allergies / restrictions
—
Favorite brands
Living Proof, Rare Beauty, Diptyque
YTD spend
818
App installed
—
App last opened
—
Email subscribed
—
Marketing segment
—
Last purchase amount
480
Total orders
1
Preferred category
—
Tickets
Tickets
50
Last seen
May 15, 2026
Responses
Avg rating
4.10