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CustomersRex Crist

Rex Crist

rosie.emmerich13@gmail.com
Tickets29Responses12
Showing 1 - 29 of 29
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
91041822Where is my order?ClosedNormalRex Crist—Miss Amber Hintz Sr.Chat
samples
6h○Sent, no reply———May 4, 2026May 9, 2026
91019872Cancel order requestSolvedNormalRex Crist—Katrina JohnsPhone
appshade-match
9d 15h●Responded1/5——Apr 29, 2026-
83917794BOPIS pickup not readySolvedHighRex Crist—Oscar O'HaraPhone
vipfragrance
22h●Responded4/5——Apr 1, 2026-
97351271Address change after shippingSolvedLowRex Crist—Katrina JohnsChat
refund
1d 13h○Sent, no reply———Mar 27, 2026-
22625110Item authenticity concernSolvedNormalRex Crist—Garth DooleyEmail—4h○Sent, no reply———Mar 16, 2026-
36143405Discount code not workingSolvedHighRex Crist—Katrina JohnsEmail
refundapp
5d 15h●Responded3/5——Mar 13, 2026-
56648890Insider tier issueSolvedUrgentRex Crist—Lily RaynorChat
gift-cardshipping
1d 22h●Responded1/5——Mar 4, 2026-
56582844Missing items in shipmentSolvedHighRex Crist—Mr. Eliza Gerhold IVEmail
influencersamples
11h●Responded5/5——Mar 2, 2026-
25878649Pro discount enrollmentClosedNormalRex Crist—Mr. Cade SengerSocial
gift-cardsamplesfragrance
1d⊘Not fired———Feb 27, 2026Mar 3, 2026
33823617Cancel subscription / Auto-replenishSolvedNormalRex Crist—Steve O'ConnerEmail—7h○Sent, no reply———Feb 16, 2026-
58537558Question about product ingredientsClosedHighRex Crist—Tommy KuvalisEmail
vip
1d 2h○Sent, no reply———Feb 12, 2026Feb 14, 2026
26111277Refund not receivedOpenNormalRex Crist—Chaz RennerEmail
bopisinfluencer
-—Skipped———Feb 12, 2026-
26792610App login problemPendingNormalRex Crist—Mr. Eliza Gerhold IVEmail
gift-card
-—Skipped———Feb 12, 2026-
69063484App login problemClosedNormalRex Crist—Katrina JohnsChat
vipappdamaged
3h●Responded5/5——Feb 11, 2026Feb 17, 2026
73353225Where is my order?PendingNormalRex Crist—Kip Schroeder IVChat
appvip
-—Skipped———Dec 8, 2025-
44410991Price match requestOpenLowRex Crist—Oscar O'HaraEmail
shippingloyalty
-—Skipped———Nov 12, 2025-
42716089Birthday gift not receivedSolvedUrgentRex Crist—Faith HilllChat—3h●Responded4/5——Nov 6, 2025-
41539233Question about product ingredientsSolvedNormalRex Crist—Mr. Eliza Gerhold IVSocial
returnsloyaltygift-card
2d 8h⊘Not fired———Nov 1, 2025-
83146582Foundation match helpClosedLowRex Crist—Garth DooleyEmail
gift-cardreturnssamples
23h○Sent, no reply———Oct 10, 2025Oct 12, 2025
16728546Loyalty points not postingSolvedNormalRex Crist—Miss Amber Hintz Sr.Email
damaged
5h○Sent, no reply———Sep 20, 2025-
46051865Birthday gift not receivedOpenNormalRex Crist—Ignatius CummerataChat
vipappdamaged
-—Skipped———Sep 6, 2025-
21943881Missing items in shipmentSolvedHighRex Crist—Ignatius CummerataPhone—8h●Responded5/5——Sep 5, 2025-
31684140Foundation match helpSolvedNormalRex Crist—Faith HilllChat
refundfragrancewholesale
6h●Responded5/5——Aug 22, 2025-
42796988Address change after shippingSolvedHighRex Crist—Oscar O'HaraChat
returns
2d 3h⊘Not fired———Aug 19, 2025-
37505323Item authenticity concernSolvedNormalRex Crist—Kip Schroeder IVChat—21h○Sent, no reply———Jul 25, 2025-
38130767Price match requestSolvedNormalRex Crist—Oscar O'HaraChat
vipgift-card
16h●Responded3/5——Jul 16, 2025-
68281468Wholesale order questionSolvedNormalRex Crist—Dr. Mandy McLaughlinEmail
loyaltyapp
9h●Responded2/5——May 29, 2025-
58252869Insider tier issueSolvedHighRex Crist—Jacklyn DareEmail
samples
4h○Sent, no reply———May 28, 2025-
02507588App crashes at checkoutClosedLowRex Crist—Katrina JohnsChat—1d 10h●Responded9/11——May 26, 2025May 29, 2025
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Properties

Customer
Name
Rex Crist
Email
rosie.emmerich13@gmail.com
Loyalty tier
Insider
Company
—
Skin type
dry
Loyalty points
2,161
Lifetime spend
406
Last purchase
Apr 1, 2026
Skin tone
light-medium
Foundation shade
—
Skin concerns
anti-aging, redness, sensitivity
Allergies / restrictions
—
Favorite brands
Chanel, Olaplex, Dior
YTD spend
1,604
App installed
—
App last opened
May 15, 2026
Email subscribed
Yes
Marketing segment
advocate
Last purchase amount
78
Total orders
2
Preferred category
skincare
Tickets
Tickets
29
Last seen
May 4, 2026
Responses
Avg rating
3.92