Leann Mante II
jim_adams81@gmail.com
Showing 1 - 11 of 11
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 1/5 | Tried to cancel an order 5 minutes after placing it. They shipped it anyway and now I'm stuck. | 19735035Loyalty points not posting | Mar 17, 2026, 2:23 PM | ||
| 10/11 | Would recommend in a heartbeat. The samples program alone is worth signing up for. | 57236291Store experience feedback | Mar 16, 2026, 4:18 PM | ||
| 5/5 | Got my missing samples shipped out the same day. Thank you! | 44591364Wrong shade sent | Mar 13, 2026, 12:03 PM | ||
| 4/5 | Helpful enough. Took longer than I expected for a simple address change. | 24263032Wholesale order question | Feb 25, 2026, 2:24 AM | ||
| 1/11 | Lost loyalty points in a migration. Never got them back. Done. | 46906060Pro discount enrollment | Feb 12, 2026, 10:22 AM | ||
| 1/5 | They accused me of returning fraudulent items. Never coming back. | 38606707App login problem | Dec 25, 2025, 8:07 AM | ||
| 3/5 | Resolved but I had to dig for the right form. | 95196760Address change after shipping | Oct 22, 2025, 1:29 PM | ||
| 3/5 | Fine. The agent was friendly but seemed unsure of the answer. | 14411207Shipping cost question | Oct 11, 2025, 11:25 PM | ||
| 2/5 | Felt like I was talking to a script. Same response three times. | 92551598Price match request | Oct 11, 2025, 10:20 AM | ||
| 5/5 | Refund landed in my account before I even closed the chat. Wild. | 82273525BOPIS order cancelled at store | Jun 15, 2025, 9:03 AM | ||
| 9/11 | Their personalization is unreal. Like having a personal Beauty Advisor. | 16431250Cancel subscription / Auto-replenish | May 28, 2025, 6:52 PM |