Leann Mante II
jim_adams81@gmail.com
Showing 1 - 41 of 41
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 65088898 | Address change after shipping | Solved | Normal | — | Chat | — | 6h | ○Sent, no reply | — | — | — | May 22, 2026 | - | ||
| 60357057 | Influencer code not working | Closed | Normal | — | Chat | appbopisgift-card | 6h | ○Sent, no reply | — | — | — | May 6, 2026 | May 13, 2026 | ||
| 63388397 | App crashes at checkout | Pending | Normal | — | vipdamaged | - | —Skipped | — | — | — | Apr 25, 2026 | - | |||
| 30059407 | Address change after shipping | Closed | Low | — | Social | shipping | 3h | ⊘Not fired | — | — | — | Apr 10, 2026 | Apr 14, 2026 | ||
| 68890567 | Klarna / Afterpay split issue | Solved | Normal | — | damaged | 19h | ○Sent, no reply | — | — | — | Apr 1, 2026 | - | |||
| 67092657 | Insider tier issue | Solved | Normal | — | Social | influencer | 3h | ⊘Not fired | — | — | — | Mar 26, 2026 | - | ||
| 19735035 | Loyalty points not posting | Solved | Urgent | — | Chat | — | 1d 2h | ●Responded | 1/5 | — | — | Mar 15, 2026 | - | ||
| 57236291 | Store experience feedback | Solved | Normal | — | loyaltydamaged | 6h | ●Responded | 10/11 | — | — | Mar 14, 2026 | - | |||
| 44591364 | Wrong shade sent | Solved | Normal | — | shippingwholesaleinfluencer | 1h | ●Responded | 5/5 | — | — | Mar 12, 2026 | - | |||
| 74378739 | Klarna / Afterpay split issue | Solved | Normal | — | Chat | fragrance | 1d | ○Sent, no reply | — | — | — | Mar 8, 2026 | - | ||
| 50921007 | Where is my order? | Solved | Normal | — | — | 20h | ○Sent, no reply | — | — | — | Feb 24, 2026 | - | |||
| 24263032 | Wholesale order question | Closed | Low | — | Chat | shade-matchinfluencerapp | 6h | ●Responded | 4/5 | — | — | Feb 23, 2026 | Feb 26, 2026 | ||
| 46906060 | Pro discount enrollment | Solved | Urgent | — | Chat | — | 6d 13h | ●Responded | 1/11 | — | — | Feb 5, 2026 | - | ||
| 62521762 | BOPIS pickup not ready | Open | Normal | — | Chat | shipping | - | —Skipped | — | — | — | Jan 30, 2026 | - | ||
| 11710312 | Price match request | Closed | Normal | — | shade-matchfragrance | 6h | ○Sent, no reply | — | — | — | Jan 19, 2026 | Jan 22, 2026 | |||
| 15746637 | Lost package follow-up | Solved | Normal | — | Social | vipreturnsapp | 2h | ⊘Not fired | — | — | — | Jan 8, 2026 | - | ||
| 69931929 | Cancel subscription / Auto-replenish | Solved | Urgent | — | fragrancegift-cardrefund | 4d 14h | ○Sent, no reply | — | — | — | Jan 2, 2026 | - | |||
| 38606707 | App login problem | Closed | High | — | shade-matchwholesalegift-card | 2d 9h | ●Responded | 1/5 | — | — | Dec 22, 2025 | Dec 27, 2025 | |||
| 60477918 | Missing samples in order | Solved | Normal | — | returnsshade-matchwholesale | 1h | ○Sent, no reply | — | — | — | Dec 9, 2025 | - | |||
| 78985685 | Influencer code not working | Solved | Normal | — | samplesappshipping | 8h | ○Sent, no reply | — | — | — | Dec 2, 2025 | - | |||
| 30575940 | Cancel order request | Solved | High | — | vipwholesalerefund | 5h | ○Sent, no reply | — | — | — | Nov 19, 2025 | - | |||
| 16422008 | Refund not received | Solved | Low | — | Chat | gift-cardfragranceapp | 1h | ○Sent, no reply | — | — | — | Nov 19, 2025 | - | ||
| 75366332 | BOPIS order cancelled at store | Solved | Normal | — | influencer | 1h | ○Sent, no reply | — | — | — | Nov 7, 2025 | - | |||
| 48576128 | BOPIS order cancelled at store | Closed | Low | — | — | 6h | ○Sent, no reply | — | — | — | Oct 31, 2025 | Nov 3, 2025 | |||
| 89496719 | Influencer code not working | Solved | Low | — | Chat | — | 6h | ○Sent, no reply | — | — | — | Oct 29, 2025 | - | ||
| 95196760 | Address change after shipping | Solved | Low | — | Chat | wholesaleinfluencer | 22h | ●Responded | 3/5 | — | — | Oct 20, 2025 | - | ||
| 23934951 | Loyalty points not posting | Closed | Low | — | samples | 11h | ○Sent, no reply | — | — | — | Oct 11, 2025 | Oct 15, 2025 | |||
| 14411207 | Shipping cost question | Closed | Normal | — | Chat | gift-cardappbopis | 7h | ●Responded | 3/5 | — | — | Oct 10, 2025 | Oct 14, 2025 | ||
| 92551598 | Price match request | Solved | Urgent | — | loyaltyshippingrefund | 5h | ●Responded | 2/5 | — | — | Oct 9, 2025 | - | |||
| 94169039 | Where is my order? | Solved | Normal | — | loyaltyappfragrance | 2h | ⊘Not fired | — | — | — | Sep 26, 2025 | - | |||
| 13104149 | Restock alert for backorder | Solved | Normal | — | — | 1h | ○Sent, no reply | — | — | — | Sep 19, 2025 | - | |||
| 32486109 | Klarna / Afterpay split issue | Closed | Normal | — | — | 4h | ○Sent, no reply | — | — | — | Aug 21, 2025 | Aug 28, 2025 | |||
| 06868325 | Foundation match help | Solved | High | — | Phone | influencerrefund | 6h | ○Sent, no reply | — | — | — | Aug 14, 2025 | - | ||
| 03344320 | Influencer code not working | Solved | High | — | loyaltywholesalerefund | 23h | ○Sent, no reply | — | — | — | Aug 13, 2025 | - | |||
| 79143155 | Restock alert for backorder | Solved | High | — | loyalty | 2d 8h | ⊘Not fired | — | — | — | Aug 10, 2025 | - | |||
| 66565253 | Discount code not working | Solved | High | — | samples | 4h | ○Sent, no reply | — | — | — | Jul 30, 2025 | - | |||
| 14267693 | Loyalty points not posting | Solved | Low | — | Social | shippingsamples | 4h | ⊘Not fired | — | — | — | Jul 23, 2025 | - | ||
| 17300653 | Price match request | Solved | Normal | — | wholesalebopisdamaged | 3h | ○Sent, no reply | — | — | — | Jun 20, 2025 | - | |||
| 82273525 | BOPIS order cancelled at store | Solved | Low | — | Chat | shippingshade-matchsamples | 21h | ●Responded | 5/5 | — | — | Jun 12, 2025 | - | ||
| 16431250 | Cancel subscription / Auto-replenish | Solved | Normal | — | fragrancereturns | 4h | ●Responded | 9/11 | — | — | May 27, 2025 | - | |||
| 69429311 | Refund not received | Solved | Low | — | shade-matchbopis | 8h | ⊘Not fired | — | — | — | May 23, 2025 | - |