Rickey Wilkinson
ben_dach@yahoo.com
Showing 1 - 13 of 13
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Good service. Wish I'd been told upfront that my shade was on backorder. | 29132028Loyalty points not posting | Rickey Wilkinson |  Mr. Eliza Gerhold IV | May 10, 2026, 4:16 AM |
| 3/5 | The chat agent was clearly juggling other conversations. Felt impersonal. | 25981765Where is my order? | Rickey Wilkinson |  Steve O'Conner | Apr 17, 2026, 4:12 PM |
| 4/5 | The product swap went through. Wish the email confirmations were faster. | 39335831App crashes at checkout | Rickey Wilkinson |  Darryl Jacobi | Apr 6, 2026, 7:56 AM |
| 5/5 | The Beauty Advisor recommended a moisturizer for my rosacea that actually works. | 20266385Allergic reaction concern | Rickey Wilkinson |  Vilma Gusikowski | Apr 6, 2026, 4:48 AM |
| 2/5 | Wrong shade sent twice. Their solution was to wait for another shipment. | 95153186Shipping cost question | Rickey Wilkinson |  Jacklyn Dare | Jan 7, 2026, 3:06 PM |
| 3/5 | Slow but eventually got there. Could have been a one-message fix. | 37392625Wrong shade sent | Rickey Wilkinson |  Oscar O'Hara | Dec 17, 2025, 11:41 AM |
| 5/5 | Best beauty retail experience I've had online. Order arrived in two days, all perfectly packaged. | 51670797Allergic reaction concern | Rickey Wilkinson | Vilma Gusikowski | Dec 5, 2025, 6:46 AM |
| 4/5 | Helpful, but the hold music in the phone queue was rough. | 33553401Question about product ingredients | Rickey Wilkinson |  Tommy Kuvalis | Nov 13, 2025, 6:22 AM |
| 4/5 | Smooth signup. The intro samples took a week to arrive but they were great. | 22356036Klarna / Afterpay split issue | Rickey Wilkinson | Vilma Gusikowski | Nov 8, 2025, 7:37 PM |
| 1/5 | I want a true virtual Beauty Advisor consultation built in. | 59283654Restock alert for backorder | Rickey Wilkinson | Tommy Kuvalis | Oct 7, 2025, 11:44 PM |
| 7/11 | I'm a regular customer but I don't evangelize. | 45454217Order arrived damaged | Rickey Wilkinson |  Yazmin Jast | Sep 17, 2025, 10:12 PM |
| 9/11 | Bloom understands what a beauty customer actually wants. | 85630153Price match request | Rickey Wilkinson |  Kip Schroeder IV | Aug 29, 2025, 4:44 PM |
| 2/5 | Long wait, then the agent disconnected without resolving anything. | 70097069Insider tier issue | Rickey Wilkinson |  Katrina Johns | Jun 5, 2025, 8:19 AM |