Rickey Wilkinson
ben_dach@yahoo.com
Showing 1 - 35 of 35
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 67392340 | BOPIS pickup not ready | Solved | High | Rickey Wilkinson | — |  Faith Hilll | bopisgift-card | 2h | ○Sent, no reply | — | — | — | May 16, 2026 | - | |
| 29132028 | Loyalty points not posting | Closed | High | Rickey Wilkinson | — |  Mr. Eliza Gerhold IV | refundbopis | 1d 20h | ●Responded | 4/5 | — | — | May 6, 2026 | May 12, 2026 | |
| 24362902 | Wrong shade sent | Solved | Normal | Rickey Wilkinson | — |  Mr. Skyla Trantow | Chat | loyaltyapp | 6h | ○Sent, no reply | — | — | — | Apr 30, 2026 | - |
| 28689045 | Wrong shade sent | Open | Normal | Rickey Wilkinson | — |  Garth Dooley | Social | damagedsamplesshipping | - | —Skipped | — | — | — | Apr 29, 2026 | - |
| 64836036 | Missing samples in order | Closed | Low | Rickey Wilkinson | — |  Mr. Lonie Hudson | influencer | 9h | ○Sent, no reply | — | — | — | Apr 16, 2026 | Apr 19, 2026 | |
| 25981765 | Where is my order? | Solved | Normal | Rickey Wilkinson | — |  Steve O'Conner | shipping | 6h | ●Responded | 3/5 | — | — | Apr 15, 2026 | - | |
| 20266385 | Allergic reaction concern | Solved | Normal | Rickey Wilkinson | — |  Vilma Gusikowski | Phone | returns | 17h | ●Responded | 5/5 | — | — | Apr 3, 2026 | - |
| 39335831 | App crashes at checkout | Solved | Normal | Rickey Wilkinson | — |  Darryl Jacobi | returns | 2d 23h | ●Responded | 4/5 | — | — | Apr 1, 2026 | - | |
| 29342116 | Shipping cost question | Open | Normal | Rickey Wilkinson | — |  Jacklyn Dare | Chat | gift-cardloyaltybopis | - | —Skipped | — | — | — | Mar 23, 2026 | - |
| 86633604 | App login problem | Open | Low | Rickey Wilkinson | — | Mr. Lonie Hudson | Chat | returnsbopis | - | —Skipped | — | — | — | Mar 10, 2026 | - |
| 98412771 | Klarna / Afterpay split issue | Pending | Low | Rickey Wilkinson | — |  Tommy Kuvalis | vipsamples | - | —Skipped | — | — | — | Mar 1, 2026 | - | |
| 39755870 | Gift card balance question | Solved | Normal | Rickey Wilkinson | — |  Kaela Friesen | — | 12h | ⊘Not fired | — | — | — | Feb 23, 2026 | - | |
| 93326451 | Cancel order request | Closed | Low | Rickey Wilkinson | — |  Eula McKenzie | refundgift-cardvip | 8h | ○Sent, no reply | — | — | — | Feb 13, 2026 | Feb 14, 2026 | |
| 95153186 | Shipping cost question | Solved | Low | Rickey Wilkinson | — | Jacklyn Dare | damagedbopiswholesale | 1d 6h | ●Responded | 2/5 | — | — | Jan 5, 2026 | - | |
| 58485763 | App login problem | Pending | High | Rickey Wilkinson | — |  Lily Raynor | fragrancewholesale | - | —Skipped | — | — | — | Dec 23, 2025 | - | |
| 37392625 | Wrong shade sent | Closed | Normal | Rickey Wilkinson | — |  Oscar O'Hara | gift-cardsamplesshipping | 4h | ●Responded | 3/5 | — | — | Dec 16, 2025 | Dec 22, 2025 | |
| 51670797 | Allergic reaction concern | Solved | Normal | Rickey Wilkinson | — | Vilma Gusikowski | samplesfragrancevip | 12h | ●Responded | 5/5 | — | — | Dec 3, 2025 | - | |
| 62304402 | Cancel subscription / Auto-replenish | Solved | Normal | Rickey Wilkinson | — | Tommy Kuvalis | Chat | — | 3h | ○Sent, no reply | — | — | — | Nov 25, 2025 | - |
| 33553401 | Question about product ingredients | Solved | Normal | Rickey Wilkinson | — | Tommy Kuvalis | samplesfragrancegift-card | 4h | ●Responded | 4/5 | — | — | Nov 11, 2025 | - | |
| 22356036 | Klarna / Afterpay split issue | Closed | Normal | Rickey Wilkinson | — | Vilma Gusikowski | gift-cardshade-matchinfluencer | 1d 19h | ●Responded | 4/5 | — | — | Nov 6, 2025 | Nov 12, 2025 | |
| 82731118 | Question about product ingredients | Solved | Urgent | Rickey Wilkinson | — |  Katrina Johns | Chat | — | 8h | ○Sent, no reply | — | — | — | Oct 18, 2025 | - |
| 01181614 | Missing items in shipment | Pending | Low | Rickey Wilkinson | — | Eula McKenzie | wholesaleinfluencersamples | - | —Skipped | — | — | — | Oct 17, 2025 | - | |
| 68983578 | Missing items in shipment | Solved | Normal | Rickey Wilkinson | — | Tommy Kuvalis | Social | gift-cardvip | 12h | ⊘Not fired | — | — | — | Oct 17, 2025 | - |
| 59283654 | Restock alert for backorder | Solved | Normal | Rickey Wilkinson | — | Tommy Kuvalis | Chat | gift-card | 2h | ●Responded | 1/5 | — | — | Oct 6, 2025 | - |
| 07924556 | Address change after shipping | Closed | Normal | Rickey Wilkinson | — |  Miss Amber Hintz Sr. | app | 5h | ○Sent, no reply | — | — | — | Sep 19, 2025 | Sep 23, 2025 | |
| 45454217 | Order arrived damaged | Solved | Normal | Rickey Wilkinson | — |  Yazmin Jast | influencervipshipping | 7h | ●Responded | 7/11 | — | — | Sep 17, 2025 | - | |
| 85499281 | Refund not received | Closed | High | Rickey Wilkinson | — |  Leonard Waters-Howell | Social | vipreturnsbopis | 22h | ⊘Not fired | — | — | — | Sep 7, 2025 | Sep 12, 2025 |
| 85630153 | Price match request | Solved | Normal | Rickey Wilkinson | — |  Kip Schroeder IV | Chat | gift-cardsamplesapp | 5h | ●Responded | 9/11 | — | — | Aug 27, 2025 | - |
| 87088684 | Missing items in shipment | Closed | Low | Rickey Wilkinson | — | Eula McKenzie | Chat | — | 5h | ⊘Not fired | — | — | — | Aug 8, 2025 | Aug 11, 2025 |
| 18855204 | Address change after shipping | Solved | Normal | Rickey Wilkinson | — |  Mr. Cade Senger | Social | samplesshade-match | 3h | ⊘Not fired | — | — | — | Jul 18, 2025 | - |
| 93172762 | Item authenticity concern | Solved | Normal | Rickey Wilkinson | — |  Amely Pacocha | Chat | returnswholesalegift-card | 17h | ○Sent, no reply | — | — | — | Jun 16, 2025 | - |
| 78350364 | Cancel order request | Solved | High | Rickey Wilkinson | — | Yazmin Jast | Phone | — | 3h | ⊘Not fired | — | — | — | Jun 8, 2025 | - |
| 70097069 | Insider tier issue | Solved | Normal | Rickey Wilkinson | — | Katrina Johns | Phone | influencerwholesale | 3h | ●Responded | 2/5 | — | — | Jun 4, 2025 | - |
| 46934664 | App crashes at checkout | Pending | High | Rickey Wilkinson | — | Amely Pacocha | Phone | returns | - | —Skipped | — | — | — | May 30, 2025 | - |
| 04409625 | Lost package follow-up | Solved | Low | Rickey Wilkinson | — | Garth Dooley | samplesfragranceinfluencer | 1h | ○Sent, no reply | — | — | — | May 24, 2025 | - |