Audie Goyette
emile.mclaughlin@hotmail.com
Showing 1 - 10 of 10
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 3/5 | Got my points back but the agent forgot to ship the replacement. | 53499624Gift card balance question | May 15, 2026, 7:27 PM | ||
| 4/5 | Helpful, but the hold music in the phone queue was rough. | 30371106Cancel order request | May 15, 2026, 4:06 PM | ||
| 9/11 | Love everything about it. The Insider program is genuinely valuable. | 83776668Klarna / Afterpay split issue | May 10, 2026, 5:49 PM | ||
| 5/5 | Resolved my missing-points issue with one message. So easy. | 14232014App crashes at checkout | Jan 7, 2026, 1:02 PM | ||
| 3/5 | Agent was polite but couldn't actually fix the loyalty points issue. | 31345251Address change after shipping | Dec 4, 2025, 11:06 AM | ||
| 5/5 | Amazing service! Sara helped me find the perfect foundation match over chat. | 96342748Loyalty points not posting | Nov 29, 2025, 12:34 PM | ||
| 5/5 | First time ordering and I'll definitely be back. Smooth from start to finish. | 34239635Cancel subscription / Auto-replenish | Nov 1, 2025, 11:53 PM | ||
| 4/5 | Solid help. The loyalty points took a day to show up after the agent said they would post. | 48060189Loyalty points not posting | Aug 25, 2025, 5:06 PM | ||
| 5/5 | They reshipped my order overnight after the package was lost. Top tier. | 74123753Pro discount enrollment | Jul 24, 2025, 7:30 PM | ||
| 5/5 | Quick, frictionless. Bookmarking my next return. | 18217390BOPIS order cancelled at store | Jul 12, 2025, 3:12 PM |